NMG ICC WEST

4.8 out of 5

40,177 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(40,177 Ratings, 14287 Comments)


Nov 9, 2023
Dr. Shah was fantastic. I was very much struck by the fact that she seemed to genuinely care about my health. I will make NM Immediate Care West Loop my go-to facility for urgent care as a result of my experience.
Published on Sep 1, 2024

Nov 9, 2023
I check myself and explain well
Published on Sep 1, 2024

Nov 9, 2023
Very helpful doctor, explained everything in detail to me and was very respectful, went above and beyond to helping my family
Published on Sep 1, 2024

Nov 9, 2023
He answered all my questions and helped and explained all I need to know and even more than that
Published on Sep 1, 2024

Nov 9, 2023
Seemed very knowledgeable and caring.
Published on Sep 1, 2024

Nov 9, 2023
Very pleasant to speak with and was able to prescribe me some cough medicine to get me on the road to recovery
Published on Sep 1, 2024

Nov 9, 2023
The Dr. Gabriel was very knowledgeable and a pleasure to speak too! She was compassionate about my concerns. I would highly recommend her! The Tech problem I experienced was challenging.
Published on Sep 1, 2024

Nov 9, 2023
He was thorough, listened, gave his medical reasons/ knowledge for his decisions in my care. He explained everything thoroughly.
Published on Sep 1, 2024

Nov 9, 2023
Great bedside manor, caring and able to explain things in simple terms
Published on Sep 1, 2024

Nov 9, 2023
Very nice relatable. Did a great kob
Published on Sep 1, 2024

Nov 9, 2023
Very professional
Published on Sep 1, 2024

Nov 9, 2023
He was very thorough with his education.
Published on Sep 1, 2024

Nov 9, 2023
Very nice explain everything so I can understand super professional
Published on Sep 1, 2024

Nov 9, 2023
Very nice guy! Definitely makes the visit more welcoming and explains things very well!
Published on Sep 1, 2024

Nov 9, 2023
She found the issue and fast.
Published on Sep 1, 2024

Nov 9, 2023
Efficient process, X-ray first, consultation after, quick turnaround, thoughtful, nice.
Published on Sep 1, 2024

Nov 9, 2023
For the time he takes with the patient and his kindness and professionalism When caring for the patient
Published on Sep 1, 2024

Nov 9, 2023
In and out super quick, made telehealth super convenient
Published on Sep 1, 2024

Nov 9, 2023
Dr. Hajek is the best provider at this urgent care hands down. She was attentive, respectful and listened actively to my needs. Truly the best urgent care that I've gotten in a long time. Thank you.
Published on Sep 1, 2024

Nov 9, 2023
She was wonderful, very caring, and friendly. I came in with COVID and she made sure I understood the meds I needed to take and when I was weak she wheeled me out in a wheelchair. I wish I could see her as my primary doctor.
Published on Sep 1, 2024

Nov 9, 2023
Very patient, thorough but didn’t know how to get to the ER in Lake Forest, even though he recommended it.
Published on Sep 1, 2024

Nov 9, 2023
Knowledgeable, appropriate, listened
Published on Sep 1, 2024

Nov 9, 2023
Helpful and listened to my concerns& just grateful .
Published on Sep 1, 2024

Nov 9, 2023
Lovely demeanor. Explained things clearly
Published on Sep 1, 2024

Nov 9, 2023
Very thorough and kind.
Published on Sep 1, 2024

Nov 9, 2023
Patience
Published on Sep 1, 2024

Nov 9, 2023
Again, he gave me a lot of information and was professional, but still caring.
Published on Sep 1, 2024

Nov 9, 2023
Sean was awesome!! Great bedside manner, knowledgeable, professional. My son really liked him. He made my son feel very comfortable with the situation! Sean was fantastic!!
Published on Sep 1, 2024

Nov 9, 2023
He was engaging, playful, and empathic with our 7 year old son.
Published on Sep 1, 2024

Nov 9, 2023
He is personable and very knowledgeable. I highly recommend him.
Published on Sep 1, 2024