NMG ICC WEST

4.8 out of 5

38,559 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(38,559 Ratings, 14076 Comments)


Apr 29, 2024
Very patient and understanding. Very professional and courteous.
Published on Sep 1, 2024

Apr 29, 2024
She was so understanding of my problem. Shared here experience with the same symptoms. I wish she could be my primary care dr. We sat and talked for a while about possible treatments. She is the BEST I’ve eve seen.
Published on Sep 1, 2024

Apr 29, 2024
Quick efficient and nice!!
Published on Sep 1, 2024

Apr 29, 2024
Ms. Smalley was efficient and professional. She quickly removed the tick and fully explained the potential for Lyme disease and the need for antibiotic treatment. She phoned me a day or two later with the results of the lab tests and told me what symptoms to watch for. Throughout the treatment she was friendly, thorough and caring.
Published on Sep 1, 2024

Apr 29, 2024
Kind and competent. She listened to me and got me what I needed.
Published on Sep 1, 2024

Apr 29, 2024
He is very caring and explains things clearly.
Published on Sep 1, 2024

Apr 29, 2024
Tele visit. Doctor listened to symptoms and helped me promptly get tested for strep and Covid prior to me having to attend a gala. I received my results in a timely fashion which allowed me to protect others from my illness.
Published on Sep 1, 2024

Apr 29, 2024
Did what he could. Gave recommendation for further treatments.
Published on Sep 1, 2024

Apr 29, 2024
Kind, listened intently, and thorough.
Published on Sep 1, 2024

Apr 29, 2024
He was very knowledgeable and had a great bedside manner and made sure I had all my questions answered
Published on Sep 1, 2024

Apr 29, 2024
He explained everything and showed me how to use the medicine prescribed. He was kind and caring.
Published on Sep 1, 2024

Apr 29, 2024
Very nice and thorough
Published on Sep 1, 2024

Apr 29, 2024
She was friendly, caring, and skilled.
Published on Sep 1, 2024

Apr 29, 2024
as I said above, Sarah was so compassionate and knowledgeable
Published on Sep 1, 2024

Apr 29, 2024
She was very clear with her instructions and very kind to my daughter
Published on Sep 1, 2024

Apr 29, 2024
There was an emergency that caused a delay. The doctor was attentive and kind. Maybe hire another doctor or PA.
Published on Sep 1, 2024

Apr 29, 2024
Great doctor ! Thoroughly explained my condition and answered all of my questions.
Published on Sep 1, 2024

Apr 29, 2024
Helpful,, clear communication, professional
Published on Sep 1, 2024

Apr 29, 2024
Very good doctor
Published on Sep 1, 2024

Apr 29, 2024
she is wonderful!
Published on Sep 1, 2024

Apr 29, 2024
Appreciate the service and the prophetess
Published on Sep 1, 2024

Apr 29, 2024
Dr. Cruz was a pleasure to work with on my health issues, very kind doctor and good listener.
Published on Sep 1, 2024

Apr 29, 2024
Because I liked how he laid it out and took his time
Published on Sep 1, 2024

Apr 29, 2024
Made me feel listened to and at ease.
Published on Sep 1, 2024

Apr 29, 2024
Understating cooperate w the patient
Published on Sep 1, 2024

Apr 29, 2024
Very helpful and relatable. She was great!
Published on Sep 1, 2024

Apr 29, 2024
Very thorough
Published on Sep 1, 2024

Apr 29, 2024
Friendly and great service provided
Published on Sep 1, 2024

Apr 29, 2024
Dr. Lazaro has AMAZING bedside manner along with explanations of the why behind it. Whole family goes to him.
Published on Sep 1, 2024

Apr 29, 2024
She was very thorough.
Published on Sep 1, 2024