NMG ICC WEST

4.8 out of 5

35,557 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(35,557 Ratings, 13828 Comments)


Nov 26, 2023
Very nice
Published on Sep 1, 2024

Nov 26, 2023
Concerned about her patience.
Published on Sep 1, 2024

Nov 26, 2023
Absolutely
Published on Sep 1, 2024

Nov 26, 2023
Eddie stood by me through this entire process and was incredibly empathetic. I am so grateful for how he made sure I would get a proper diagnosis.
Published on Sep 1, 2024

Nov 26, 2023
Very attentive and very professional
Published on Sep 1, 2024

Nov 26, 2023
Listens to parents concerns
Published on Sep 1, 2024

Nov 26, 2023
He was attentive and thorough. Very kind.
Published on Sep 1, 2024

Nov 26, 2023
He is wonderful.
Published on Sep 1, 2024

Nov 26, 2023
Sean Gallagher has excellent communication skills and a warm personality. He was very helpful.
Published on Sep 1, 2024

Nov 26, 2023
She was very nice and helpful
Published on Sep 1, 2024

Nov 26, 2023
Dr Vester was very efficient!
Published on Sep 1, 2024

Nov 26, 2023
He thoroughly examined me and answered my questions
Published on Sep 1, 2024

Nov 26, 2023
She was nice and helpful.
Published on Sep 1, 2024

Nov 26, 2023
Helen was very thorough and professional in her care to my husband and I. NM is fortunate to have her working for them.
Published on Sep 1, 2024

Nov 26, 2023
She was very caring and concerned. Great listener
Published on Sep 1, 2024

Nov 26, 2023
Very compassionate
Published on Sep 1, 2024

Nov 26, 2023
Because I try to ensure that I have good communication in my own language.
Published on Sep 1, 2024

Nov 26, 2023
I have to say unfortunately I have been to a lot of medical facilities and none comes close in service to the Bartlett Northwestern Immediate Care facility. Even though I waited for 2 hours to be seen the service was outstanding. Bridget Bruce was extremely nice and the nurse was also extremely nice but the once person that had me sold from the get go was Gisselle. Not only was she extremely friendly and personable and did not make it feel like a transaction but the icing on the cake was she came out to the lobby to all the patients and offered all of us snacks and a drinks. I have been in customer service for over 20 years and she is the definition of what service is all about. Shout out to the hiring staff because you hired a diamond in the rough.
Published on Sep 1, 2024

Nov 26, 2023
Spent just the right of time with me, very thorough, very pleasant and understanding of my discomfort.
Published on Sep 1, 2024

Nov 26, 2023
He listened to me and respected my opinions which led to a quick diagnosis (and hopefully resolution).
Published on Sep 1, 2024

Nov 26, 2023
They was great and professional and understanding
Published on Sep 1, 2024

Nov 26, 2023
Very friendly and knowledgeable. His response time, professionalism, and bedside manner were excellent!
Published on Sep 1, 2024

Nov 26, 2023
Very nice doctor. He listened my concerns and answered all my questions without making me feel rushed.
Published on Sep 1, 2024

Nov 26, 2023
Not rushed. Took the time to answer my questions. Very practical decisions and recommendations.
Published on Sep 1, 2024

Nov 26, 2023
She was attentive and thorough.
Published on Sep 1, 2024

Nov 26, 2023
Very thorough! Great care!
Published on Sep 1, 2024

Nov 26, 2023
Listened and gave helpful advice.
Published on Sep 1, 2024

Nov 25, 2023
Thorough, nice. Explained everything.
Published on Sep 1, 2024

Nov 25, 2023
Caring and thorough and did not make me feel old.
Published on Sep 1, 2024

Nov 25, 2023
He takes enough time for a good diagnosis and is very kind.
Published on Sep 1, 2024