NMG ICC WEST

4.8 out of 5

38,559 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

10168 Scheduled Comments


Jun 24, 2024
Very thorough, kind and competent.
Scheduled for May 11, 2025

Jun 24, 2024
In and out fast and knew exactly what was wrong
Scheduled for May 11, 2025

Jun 24, 2024
She made me feel better in a moment of panic, and her diagnosis was validated in person the next day
Scheduled for May 11, 2025

Jun 24, 2024
Very friendly and answered all of my questions. Felt like I was in good hands šŸ˜Š
Scheduled for May 11, 2025

Jun 24, 2024
After all of the tests came back negative, she continued to probe me with questions and her gut made the decision to do a chest xray. Luckily she did, because we wouldn't have known I had pneumonia.
Scheduled for May 11, 2025

Jun 24, 2024
Dr. Dubois was extremely knowledgeable and kind during our visit. He made me feel comfortable using the instruments and was wonderful at giving directions. Very thankful for him today.
Scheduled for May 11, 2025

Jun 24, 2024
She was kind, funny, compassionate, honest & informative
Scheduled for May 11, 2025

Jun 24, 2024
Professional. Experienced. Helpful.
Scheduled for May 11, 2025

Jun 24, 2024
She was extremely professional and very courteous. I felt comfortable with her.
Scheduled for May 11, 2025

Jun 23, 2024
She was fantastic helping me out and going thru everything with me.
Scheduled for May 11, 2025

Jun 23, 2024
Very helpful
Scheduled for May 11, 2025

Jun 23, 2024
She is very professional and equally kind.
Scheduled for May 11, 2025

Jun 23, 2024
She listened my concern
Scheduled for May 11, 2025

Jun 23, 2024
He was kind and professional.
Scheduled for May 11, 2025

Jun 23, 2024
He was amazing! Very caring and took time to explain things to us.
Scheduled for May 11, 2025

Jun 23, 2024
Before coming to NW Urgent Care, I went to a minute clinic and was diagnosed with a bacterial infection and was prescribed antibiotics and a topical treatment. After a day of taking the meds, I realized they weren't working and wanted to get a second opinion. Dr. Doyle recognized immediately that I had shingles. She prescribed an anti-viral. Because of the quick appointment time and assessment by Dr. Doyle, I was able to start the anti-viral which stopped the virus in its tracks and I'm deeply thankful. Dr. Doyle also put a referral in to see an ophthalmologist and I ended up seeing Dr. [full name] (259 erie) which was excellent. All-in-all, I went into the urgent care around 9:00 AM, and scheduled a same day appointment to see Dr. [last name] thanks to the referral from Dr. Doyle. I'm 38 and healthy so this came as a huge surprise to me and I can't thank the team enough for putting me on the path to recovery as soon as possible.
Scheduled for May 11, 2025

Jun 23, 2024
Kind and compassionate. Able to do a less invasive method to close a wound on the head instead of staples for my almost 3 year old.
Scheduled for May 11, 2025

Jun 23, 2024
Very nice and caring
Scheduled for May 11, 2025

Jun 23, 2024
Personable care. Great listener and thorough examination and plan of care.
Scheduled for May 11, 2025

Jun 23, 2024
-quick and efficient -stylish -very kind and easy to talk to -listened, gave direction, and met all my needs
Scheduled for May 11, 2025

Jun 23, 2024
Great at explaining everything she was doing for me and very in turned to my fear and anxiety
Scheduled for May 11, 2025

Jun 23, 2024
Thorough and knowledgeable.
Scheduled for May 11, 2025

Jun 23, 2024
Very thorough very nice
Scheduled for May 11, 2025

Jun 23, 2024
listened well and seemed very competent
Scheduled for May 11, 2025

Jun 23, 2024
Personally, Iā€™d have drinks with her. She was so personable and kept the mood so light it was easy to stay calm. It was the end of the night too, so it was really impressive she had that energy after a whole shift. Professionally her stitches were AMAZING. I was not convinced my wound would go back together that cleanly but she got the job done beautifully and did a great job on all the supportive care leading up to them like x-rays, and ordering medications I would need. I feel very confident in how everything will heal.
Scheduled for May 11, 2025

Jun 23, 2024
Very friendly, knowledgeable and informative.
Scheduled for May 11, 2025

Jun 23, 2024
She was simply wonderful . She took time to explain everything . She was understanding . Listening to what my concerns were and addressed each issue. She is an asset to this clinic !
Scheduled for May 11, 2025

Jun 23, 2024
Professional & excellent care
Scheduled for May 11, 2025

Jun 23, 2024
She was vey kind and accommodating to my child.
Scheduled for May 11, 2025

Jun 23, 2024
The doctor listened to me and examined me right away. He knew what the problem was and provided me with a prescription.
Scheduled for May 11, 2025