NMG ICC WEST

4.8 out of 5

38,559 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

10168 Scheduled Comments


Jul 13, 2024
Very kind, great bedside manner, very helpful
Scheduled for May 11, 2025

Jul 13, 2024
She was nice and suggested what she thought I would need but did not make me feel pressured into any thing. She listened to my concerns.
Scheduled for May 11, 2025

Jul 13, 2024
He was friendly, thorough and explained everything to me
Scheduled for May 11, 2025

Jul 13, 2024
Knowledgeable
Scheduled for May 11, 2025

Jul 13, 2024
Dr. Spontak is really friendly and personable. He takes his time with his patients and made sure to listen to everything I had to say and really tried to help come up with a solution to what I needed.
Scheduled for May 11, 2025

Jul 13, 2024
He s patients kind understanding and really explains everything to you.
Scheduled for May 11, 2025

Jul 13, 2024
She took her time in caring for my husband and explained the details of his problem.
Scheduled for May 11, 2025

Jul 13, 2024
Caring and explained everything well.
Scheduled for May 11, 2025

Jul 13, 2024
She was very thorough. The other nurse who was there testing [patient's first name] and taking his vitals (she said she was a former paramedic but I don’t remember her name) was extremely kind to my son. I really appreciated her!
Scheduled for May 11, 2025

Jul 13, 2024
Very kind and professional and answered all my questions.
Scheduled for May 11, 2025

Jul 13, 2024
Clearly explained and discussed COVID diagnosis and treatment options. Listening and answering patient's questions abd concerns.
Scheduled for May 11, 2025

Jul 13, 2024
Good communication
Scheduled for May 11, 2025

Jul 13, 2024
He was through and very concerned.
Scheduled for May 11, 2025

Jul 13, 2024
His response regarding my diagnosis and care was very genuine
Scheduled for May 11, 2025

Jul 13, 2024
She made sure to include me in my care plan and asked a lot of questions so she understood what was going on. I greatly appreciated her knowledge and expertise.
Scheduled for May 11, 2025

Jul 13, 2024
Easy to track to very concerned
Scheduled for May 11, 2025

Jul 13, 2024
Helen expressed genuine concerned; recognizes and eased my concern; listened to my issues; answered my questions and provided suggested follow up care.
Scheduled for May 11, 2025

Jul 13, 2024
Very professional explained everything
Scheduled for May 11, 2025

Jul 13, 2024
Extremely professional. Answered all my questions. Really liked her.
Scheduled for May 11, 2025

Jul 13, 2024
She was very knowledgeable, and understanding.
Scheduled for May 11, 2025

Jul 13, 2024
Very thorough. Great explanations
Scheduled for May 11, 2025

Jul 13, 2024
She showed me respect and care for my concerns. She did not talk down to me or over my head. She was straight forward.
Scheduled for May 11, 2025

Jul 13, 2024
Quick and competent service
Scheduled for May 11, 2025

Jul 13, 2024
Friendly, helpful, fast.
Scheduled for May 11, 2025

Jul 13, 2024
It is just a great feeling to know that Northwestern Medicine is going to be behind when I need medical attention. Dr. Janell Herrera is one of the profesional doctors that takes pride in communicating with the patient insuring that all faces of the visit are covered and understood.
Scheduled for May 11, 2025

Jul 13, 2024
He was gracious, informative and quickly prescribed a solution.
Scheduled for May 11, 2025

Jul 13, 2024
Very nice!
Scheduled for May 11, 2025

Jul 13, 2024
Friendly...
Scheduled for May 11, 2025

Jul 13, 2024
Great bed side manner.
Scheduled for May 11, 2025

Jul 12, 2024
Cynthia was very careful and caring, and provided excellent care during my visit.
Scheduled for May 11, 2025