NMG ICC WEST

4.8 out of 5

34,282 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

7796 Scheduled Comments


Jul 11, 2024
I could not have been more impressed by Dr Lai. She was very thorough, knowledgeable and spent the necessary time to attend to my concerns. And, while not asked, Dr Lai’s nurse was outstanding. Very, very professional. Very knowledgeable. And, genuinely interested in her patient’s health and care. 10+ for her!
Scheduled for May 11, 2025

Jul 11, 2024
He is my primary Dr
Scheduled for May 11, 2025

Jul 11, 2024
He made a quick diagnosis and explained the medication and how to take it In an easy to understand manner
Scheduled for May 11, 2025

Jul 11, 2024
Compassionate nd honest concern
Scheduled for May 11, 2025

Jul 11, 2024
She was very patient and explained the diagnosis so I could understand.
Scheduled for May 11, 2025

Jul 11, 2024
She was efficient in her assessment, diagnosis, plan, intervention and instructions on evaluation my wound. Return if it does not improves. They were under staffed for the number of patients they had to see, yet everyone remained pleasant.
Scheduled for May 11, 2025

Jul 11, 2024
She was thorough and professional.
Scheduled for May 11, 2025

Jul 11, 2024
She was great and kind during a sensitive time. She was knowledgeable and helpful
Scheduled for May 11, 2025

Jul 11, 2024
She was kind and explained my diagnosis thoroughly. She took the time to answer any questions I had. She was excellent!
Scheduled for May 11, 2025

Jul 11, 2024
Comprehensive In explaining condition
Scheduled for May 11, 2025

Jul 11, 2024
Very helpful and spent time helping
Scheduled for May 11, 2025

Jul 11, 2024
She was polite and considerate. She heard my reasoning for my visit and understood my concern. After getting my x-rays she even sat and went over them with me at my request, explaining what we were seeing.
Scheduled for May 11, 2025

Jul 11, 2024
She was very informative
Scheduled for May 11, 2025

Jul 11, 2024
Very thorough explanations on your post care really helpful and nice
Scheduled for May 11, 2025

Jul 11, 2024
She was very thorough and nice
Scheduled for May 11, 2025

Jul 11, 2024
She was the only physician in-office, but she was very courteous and clear on treatment, next steps, etc.
Scheduled for May 11, 2025

Jul 11, 2024
Very caring and knows her stuff!
Scheduled for May 11, 2025

Jul 10, 2024
Very attentive and concerned
Scheduled for May 11, 2025

Jul 10, 2024
I saw her two weeks ago and she knew my situation but did another thorough examination
Scheduled for May 11, 2025

Jul 10, 2024
Took time to explain. Kind.o
Scheduled for May 11, 2025

Jul 10, 2024
He was awesome. He was knowledgeable, listened to my concerns and we quickly came up with a treatment plan.
Scheduled for May 11, 2025

Jul 10, 2024
Very straight forward and kind.
Scheduled for May 11, 2025

Jul 10, 2024
She was very detailed in her explanation and answered any questions I had
Scheduled for May 11, 2025

Jul 10, 2024
Friendly, professional and comprehensive care.
Scheduled for May 11, 2025

Jul 10, 2024
She is professional, informative, knowledgeable, and very pleasant.
Scheduled for May 11, 2025

Jul 10, 2024
Thorough, honest, patient.
Scheduled for May 11, 2025

Jul 10, 2024
Very helpful and caring
Scheduled for May 11, 2025

Jul 10, 2024
As above, I was pleased and impressed, and her actions prevented me from having to try to track down Dr. [name] on the weekend.
Scheduled for May 11, 2025

Jul 10, 2024
Good communicator
Scheduled for May 11, 2025

Jul 10, 2024
Was taken care of right away due to yellow jacket stings, very painful!! Had questions answered and was important to the Doctor and staff to help me.
Scheduled for May 11, 2025