NMG ICC SOUTH

4.8 out of 5

19,959 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

5483 Scheduled Comments


Jun 24, 2024
Friendly and easy to communicate with.
Scheduled for May 11, 2025

Jun 24, 2024
She was very caring and professional
Scheduled for May 11, 2025

Jun 24, 2024
Just excellent!
Scheduled for May 11, 2025

Jun 24, 2024
Helen & Jennifer very caring
Scheduled for May 11, 2025

Jun 24, 2024
Very thorough, kind and competent.
Scheduled for May 11, 2025

Jun 24, 2024
Very friendly and answered all of my questions. Felt like I was in good hands 😊
Scheduled for May 11, 2025

Jun 24, 2024
Dr. Dubois was extremely knowledgeable and kind during our visit. He made me feel comfortable using the instruments and was wonderful at giving directions. Very thankful for him today.
Scheduled for May 11, 2025

Jun 24, 2024
She was extremely professional and very courteous. I felt comfortable with her.
Scheduled for May 11, 2025

Jun 23, 2024
She listened my concern
Scheduled for May 11, 2025

Jun 23, 2024
Before coming to NW Urgent Care, I went to a minute clinic and was diagnosed with a bacterial infection and was prescribed antibiotics and a topical treatment. After a day of taking the meds, I realized they weren't working and wanted to get a second opinion. Dr. Doyle recognized immediately that I had shingles. She prescribed an anti-viral. Because of the quick appointment time and assessment by Dr. Doyle, I was able to start the anti-viral which stopped the virus in its tracks and I'm deeply thankful. Dr. Doyle also put a referral in to see an ophthalmologist and I ended up seeing Dr. [full name] (259 erie) which was excellent. All-in-all, I went into the urgent care around 9:00 AM, and scheduled a same day appointment to see Dr. [last name] thanks to the referral from Dr. Doyle. I'm 38 and healthy so this came as a huge surprise to me and I can't thank the team enough for putting me on the path to recovery as soon as possible.
Scheduled for May 11, 2025

Jun 23, 2024
Kind and compassionate. Able to do a less invasive method to close a wound on the head instead of staples for my almost 3 year old.
Scheduled for May 11, 2025

Jun 23, 2024
Very nice and caring
Scheduled for May 11, 2025

Jun 23, 2024
Personable care. Great listener and thorough examination and plan of care.
Scheduled for May 11, 2025

Jun 23, 2024
-quick and efficient -stylish -very kind and easy to talk to -listened, gave direction, and met all my needs
Scheduled for May 11, 2025

Jun 23, 2024
Great at explaining everything she was doing for me and very in turned to my fear and anxiety
Scheduled for May 11, 2025

Jun 23, 2024
Very friendly, knowledgeable and informative.
Scheduled for May 11, 2025

Jun 23, 2024
She took her time with me.
Scheduled for May 11, 2025

Jun 23, 2024
Very informative and patient
Scheduled for May 11, 2025

Jun 23, 2024
Great communication. Explained everything very thorough.
Scheduled for May 11, 2025

Jun 23, 2024
Prompt service. Informative. Pleasant. Outstanding service.
Scheduled for May 11, 2025

Jun 23, 2024
Great listener, answers questions clearly & distinctly. Dr. Uta is excellent clinician.
Scheduled for May 11, 2025

Jun 23, 2024
She is very attentive and very kind
Scheduled for May 11, 2025

Jun 23, 2024
Dr. Nettem is very pleasant and took good care of me.
Scheduled for May 11, 2025

Jun 23, 2024
She was super good too! I am so happy she gave antibiotics! Thank you!
Scheduled for May 11, 2025

Jun 23, 2024
She was very friendly and understood my condition.
Scheduled for May 11, 2025

Jun 23, 2024
Mary Ann Merlo takes the time to listen and resolve my concerns.
Scheduled for May 11, 2025

Jun 22, 2024
Listened to my concerns and made an excellent recommendation for pain relief
Scheduled for Apr 11, 2025

Jun 22, 2024
Warm, friendly, respectful, good listener. Explained clearly.
Scheduled for Apr 11, 2025

Jun 22, 2024
Very thorough.
Scheduled for Apr 11, 2025

Jun 22, 2024
Took the time to hear me out and made me feel like she cares about helping patients
Scheduled for Apr 11, 2025