NMG ICC SOUTH

4.8 out of 5

19,959 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

5483 Scheduled Comments


Jul 13, 2024
Very prompt with diagnosing and telling us about her treatment and very kind and empathetic
Scheduled for May 11, 2025

Jul 13, 2024
She listened to my concerns, (travelers diarrhea & COVID). She suggested Paxlovid. We discussed the treatment for diarrhea, and agreed short course of antibiotics may be best. She quickly and thoroughly checked my medical records in MyNM, to ensure no medication interactions with her planned course of action, and sent two prescriptions to my pharmacy. It all happened so quickly I was surprised. But, at the same time, I felt I was given a very thorough medical evaluation. In particular, I do not feel I could have expected a better outcome in person.
Scheduled for May 11, 2025

Jul 13, 2024
She was great. Talked to me about situation and was very kind.
Scheduled for May 11, 2025

Jul 13, 2024
Informative, kind and a wonderful person
Scheduled for May 11, 2025

Jul 13, 2024
Great bedside manner. Very professional. Thoroughly explained information
Scheduled for May 11, 2025

Jul 13, 2024
She is such a caring and thoughtful physician. Did a wonderful explaining our situation and the options available. A wonderful personality too.
Scheduled for May 11, 2025

Jul 13, 2024
She was kind and funny
Scheduled for May 11, 2025

Jul 13, 2024
Professional
Scheduled for May 11, 2025

Jul 13, 2024
Caring, knowledgeable
Scheduled for May 11, 2025

Jul 13, 2024
Knowledgeable about my situation
Scheduled for May 11, 2025

Jul 13, 2024
Friendly, and took her time getting the information she needed to make a diagnosis.
Scheduled for May 11, 2025

Jul 13, 2024
Very kind, great bedside manner, very helpful
Scheduled for May 11, 2025

Jul 13, 2024
She was nice and suggested what she thought I would need but did not make me feel pressured into any thing. She listened to my concerns.
Scheduled for May 11, 2025

Jul 13, 2024
He was friendly, thorough and explained everything to me
Scheduled for May 11, 2025

Jul 13, 2024
Dr. Spontak is really friendly and personable. He takes his time with his patients and made sure to listen to everything I had to say and really tried to help come up with a solution to what I needed.
Scheduled for May 11, 2025

Jul 13, 2024
He s patients kind understanding and really explains everything to you.
Scheduled for May 11, 2025

Jul 13, 2024
She was very thorough. The other nurse who was there testing [patient's first name] and taking his vitals (she said she was a former paramedic but I don’t remember her name) was extremely kind to my son. I really appreciated her!
Scheduled for May 11, 2025

Jul 13, 2024
She was nice and explained what she was doing.
Scheduled for May 11, 2025

Jul 13, 2024
Easy to track to very concerned
Scheduled for May 11, 2025

Jul 13, 2024
Helen expressed genuine concerned; recognizes and eased my concern; listened to my issues; answered my questions and provided suggested follow up care.
Scheduled for May 11, 2025

Jul 13, 2024
Very professional explained everything
Scheduled for May 11, 2025

Jul 13, 2024
Extremely professional. Answered all my questions. Really liked her.
Scheduled for May 11, 2025

Jul 13, 2024
She showed me respect and care for my concerns. She did not talk down to me or over my head. She was straight forward.
Scheduled for May 11, 2025

Jul 13, 2024
Quick and competent service
Scheduled for May 11, 2025

Jul 13, 2024
She quickly looks at the whole picture and you receive caring and excellent care. Going in feeling so sick, the genuine TLC was so comforting and healing. Great bedside manner all while being efficient.
Scheduled for May 11, 2025

Jul 13, 2024
Friendly, helpful, fast.
Scheduled for May 11, 2025

Jul 13, 2024
It is just a great feeling to know that Northwestern Medicine is going to be behind when I need medical attention. Dr. Janell Herrera is one of the profesional doctors that takes pride in communicating with the patient insuring that all faces of the visit are covered and understood.
Scheduled for May 11, 2025

Jul 13, 2024
He was gracious, informative and quickly prescribed a solution.
Scheduled for May 11, 2025

Jul 13, 2024
Very nice!
Scheduled for May 11, 2025

Jul 13, 2024
Great bed side manner.
Scheduled for May 11, 2025