NMG ICC SOUTH

4.8 out of 5

16,293 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(16,293 Ratings, 6372 Comments)


Dec 28, 2023
Great bedside manner. Quick and efficient.
Published on Sep 1, 2024

Dec 28, 2023
Personable. Nice. Efficient. Explained well
Published on Sep 1, 2024

Dec 28, 2023
Excellent care, explained possible causes
Published on Sep 1, 2024

Dec 28, 2023
Friendly, caring and knowledgeable
Published on Sep 1, 2024

Dec 28, 2023
She was very helpful and polite.
Published on Sep 1, 2024

Dec 28, 2023
through, friendly and efficient. Thank you
Published on Sep 1, 2024

Dec 28, 2023
Professional and very knowledgeable
Published on Sep 1, 2024

Dec 28, 2023
Polite and efficient
Published on Sep 1, 2024

Dec 28, 2023
She was amazing very caring
Published on Sep 1, 2024

Dec 28, 2023
Thoughtful, listened to my concerns
Published on Sep 1, 2024

Dec 28, 2023
Took time to explain everything and answer my many questions. Very professional and knowledgeable doctor
Published on Sep 1, 2024

Dec 28, 2023
The Dr was very pleasant he listened showed empathy and took very good care of me.
Published on Sep 1, 2024

Dec 28, 2023
Same as above. Efficient, friendly, and concerned on the phone.
Published on Sep 1, 2024

Dec 28, 2023
Very understanding
Published on Sep 1, 2024

Dec 28, 2023
Very professional and listened to my concerns regarding my eye problems .
Published on Sep 1, 2024

Dec 28, 2023
She was very nice. Because this location is very understaffed with providers, she was clearly in a bit of a rush.
Published on Sep 1, 2024

Dec 28, 2023
She explained and understood
Published on Sep 1, 2024

Dec 28, 2023
I used to go to downtown Chicago to NW doctor there was too busy to get to know you. Coming to Orland Park is a big difference Dr Merlo takes time to get to know you. I am so glad I met her.
Published on Sep 1, 2024

Dec 27, 2023
She listened, was very informative and helpful. Felt very comfortable communicating with her.
Published on Sep 1, 2024

Dec 27, 2023
Direct and knowledgeable
Published on Sep 1, 2024

Dec 27, 2023
Gets back with Test results right away
Published on Sep 1, 2024

Dec 27, 2023
Very quick and easy visit
Published on Sep 1, 2024

Dec 27, 2023
Gracious and thorough
Published on Sep 1, 2024

Dec 27, 2023
She is knowledgable and caring, wanted to make sure I got the results as soon as possible.
Published on Sep 1, 2024

Dec 27, 2023
Very positive and clearly listening and providing advice
Published on Sep 1, 2024

Dec 27, 2023
She was very patient even at the end of a very long day. She diagnosed a UTI and prescribed antibiotics. After only one dose I was feeling better this morning. She was thorough in that she was sending my urine specimen out to be cultured. I was grateful for her care.
Published on Sep 1, 2024

Dec 27, 2023
She listened to my symptoms and was confident in her evaluation of my condition. She prescribed meds, and I was on my way.
Published on Sep 1, 2024

Dec 27, 2023
She didn't seem rushed; she was thorough and took the time to listen to my complaint and give me a chance to ask questions.
Published on Sep 1, 2024

Dec 27, 2023
She listened and knew how to treat my illness
Published on Sep 1, 2024

Dec 27, 2023
Very nice, understanding, and professional.
Published on Sep 1, 2024