NMG ICC NORTHWEST NWR

4.8 out of 5

22,918 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(22,918 Ratings, 8980 Comments)


Aug 15, 2023
Have already and everyone just loves her
Published on Jan 11, 2024

Aug 15, 2023
She is totally concerned for my health.
Published on Jan 11, 2024

Aug 15, 2023
She is very confident, but listens well. Very reassuring. Not quick to recommend drugs.
Published on Jan 11, 2024

Aug 14, 2023
For my first time visit it was a great visit and Dr was amazing . Shes definitely going to be my Dr .
Published on Jan 11, 2024

Aug 14, 2023
Seem to be a sincere and caring professional person
Published on Jan 11, 2024

Aug 14, 2023
Shelly is friendly, knowledgeable, courteous listens to everything you have to say and answers all your questions.
Published on Jan 11, 2024

Aug 13, 2023
The care of the patient comes first.
Published on Jan 11, 2024

Aug 12, 2023
Professional prompt and takes time to answer all your questions
Published on Jan 11, 2024

Aug 12, 2023
She listened to my concerns and did not rush through the appointment.
Published on Jan 11, 2024

Aug 12, 2023
Already have recommended her to friends & colleagues… she is thorough, efficient & professional w a smile.
Published on Jan 11, 2024

Aug 12, 2023
Mary Merlo is an excellent APRN. This is the first time seeing her and she addressed my visit with empathy. Thank you!
Published on Jan 11, 2024

Aug 11, 2023
She took the time to listen to my concerns and we worked together to find a solution.
Published on Jan 11, 2024

Aug 11, 2023
She is good at what she does.
Published on Jan 11, 2024

Aug 11, 2023
She is kind, patient, gentle and a good listener
Published on Jan 11, 2024

Aug 11, 2023
I LOVE HER AND SHE IS SO UNDERSTANDING AND HELPFUL
Published on Jan 11, 2024

Aug 10, 2023
She’s good
Published on Jan 11, 2024

Aug 10, 2023
Very patient, took the time with me to understand my situation, was thoughtful and kind
Published on Jan 11, 2024

Aug 10, 2023
Friendly, knowledgeable, professional
Published on Jan 11, 2024

Aug 10, 2023
She’s personable, knowledgeable and kind! Very easy to communicate with.
Published on Jan 11, 2024

Aug 9, 2023
She’s the best!!
Published on Jan 11, 2024

Aug 9, 2023
Very knowledgeable, listens to and answers all questions. The answers are always given in a way I can understand making me a participant in my healthcare. A caring professional with a warm personality. Very easy to talk to and easy for me to trust.
Published on Jan 11, 2024

Aug 9, 2023
She is a power house, informative, gives you quality of service. Very congenital, friendly and professional.
Published on Jan 11, 2024

Aug 9, 2023
Friendly and competent. Patient focused.
Published on Jan 11, 2024

Aug 9, 2023
She's great! She listens, is honest and let's me be involved in my care.
Published on Jan 11, 2024

Aug 8, 2023
Mary Ann Merlo was very personable and thorough. She answered all of my questions and I did not feel rushed.
Published on Jan 11, 2024

Aug 8, 2023
She always answers your questions and makes you feel comfortable.
Published on Jan 11, 2024

Aug 8, 2023
It makes us feel confident. She is very patient and very good at explaining with charity
Published on Jan 11, 2024

Aug 6, 2023
Great Dr.
Published on Jan 11, 2024

Aug 4, 2023
Love her! She gives you undivided time and pushes to make things better.
Published on Jan 11, 2024

Aug 4, 2023
She is fantastic. It is evident that she cares deeply about people. Nicest doctor I’ve had through Northwestern/Palos.
Published on Jan 11, 2024