NMG ICC CENTRAL

4.8 out of 5

43,742 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(43,742 Ratings, 17235 Comments)


Nov 24, 2023
so kind, helpful, and respectful. listened and answered all my questions and walked me through what she had to do. was so very pleased and wished she could be my primary
Published on Sep 1, 2024

Nov 24, 2023
She was very patient, listened to my needs. Honestly the best doctor I’ve seen in a immediate care facility so far.
Published on Sep 1, 2024

Nov 24, 2023
Very kind
Published on Sep 1, 2024

Nov 24, 2023
She was very thorough and had an excellent bedside manner! Explained diagnosis and explained drugs that she was prescribing. Excellent!
Published on Sep 1, 2024

Nov 24, 2023
Doctor took time to review all medical care .
Published on Sep 1, 2024

Nov 24, 2023
He called me very fast after I left, and then called me back with the lab results. He was kind and friendly.
Published on Sep 1, 2024

Nov 24, 2023
She was fine.
Published on Sep 1, 2024

Nov 24, 2023
Emily was really nice during our telehealth conversation. She asked all the right questions and provided me with the prescription I needed.
Published on Sep 1, 2024

Nov 24, 2023
She was very thorough about running the tests I needed and compassionate. She was also polite and professional.
Published on Sep 1, 2024

Nov 24, 2023
Kristen A. O’Connell is very professional, attentive and a good listener. She provided much needed advice to me, to help me deal with my malady.
Published on Sep 1, 2024

Nov 24, 2023
So personable and listed to my symptoms.
Published on Sep 1, 2024

Nov 24, 2023
Knowledgeable and efficient
Published on Sep 1, 2024

Nov 24, 2023
Doctors analysis n treatment
Published on Sep 1, 2024

Nov 24, 2023
Polite Listened to me Treated me like a person
Published on Sep 1, 2024

Nov 24, 2023
Very helpful and kind people here
Published on Sep 1, 2024

Nov 24, 2023
Excellent - professional, efficient, knowledgeable
Published on Sep 1, 2024

Nov 24, 2023
I did a telephone call for ny interactions and over the phone, he's great. Some people can be hard to understand over the phone but Dr. Arenas was extremely clear and explained everything I had questions about for treatments and next steps. Great experience at this immediate care location.
Published on Sep 1, 2024

Nov 24, 2023
Very kind and hopeful. Gave me suggestions.
Published on Sep 1, 2024

Nov 24, 2023
Very concerned and professional
Published on Sep 1, 2024

Nov 24, 2023
For the same reasons above. Dr Napier is a gem- great listener who then takes the time to answer all questions and explain the best pathway towards recovery while properly managing expectations.
Published on Sep 1, 2024

Nov 24, 2023
She was very personable, listened attentively and took all my concerns seriously and gave appropriate care plan.
Published on Sep 1, 2024

Nov 24, 2023
Courteous and knowledgeable.
Published on Sep 1, 2024

Nov 24, 2023
Dr.Wong was so amazing! She has incredible bedside manner, walked me through what she was going to do/what our options were and explained WHY - which I often feel like most doctors don’t do. They were really busy and wait times were long but I never once felt like I was being rushed in and out or that my concerns/questions weren’t being addressed.
Published on Sep 1, 2024

Nov 24, 2023
Good bedside manner and efficient.
Published on Sep 1, 2024

Nov 24, 2023
She was so caring and supportive. Could tell she wanted to give the care and attention I needed and was an amazing person. So blown away by the experience. Bravo Northwestern
Published on Sep 1, 2024

Nov 24, 2023
Thorough, asked questions, answered mine, friendly and knowledgeable
Published on Sep 1, 2024

Nov 24, 2023
Excellent doctor. Thank you
Published on Sep 1, 2024

Nov 24, 2023
Dr. Zirlin was terrific .. she’s explained everything to me ..was reassuring and caring.
Published on Sep 1, 2024

Nov 24, 2023
Thorough, clear instructions, understanding
Published on Sep 1, 2024

Nov 24, 2023
She explained everything to my understanding
Published on Sep 1, 2024