Michelle M. Hephner, DO

Family Medicine

www.nm.org

5.0 out of 5

1,182 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
5.0

98 Scheduled Comments

Dec 19, 2024
Caring, Patient and knowledgeable
Scheduled for Oct 11, 2025
Dec 19, 2024
Dr. Hephner is concerned and personalizes care and is very empathetic. She also uses active listening.
Scheduled for Oct 11, 2025
Dec 13, 2024
Dr Michelle is very thorough, caring, and offers sound medical advice and recommendations for a rewarding lifestyle.
Scheduled for Oct 11, 2025
Dec 12, 2024
kind, thoughtful caring doctor.
Scheduled for Oct 11, 2025
Dec 11, 2024
she is kind, caring, and listens intently
Scheduled for Oct 11, 2025
Dec 6, 2024
Dr. Hephner is extremly knowlegable, easy to talk to, friendly
Scheduled for Oct 11, 2025
Dec 4, 2024
Doctor Lady is kind and smart
Scheduled for Sep 11, 2025
Dec 2, 2024
Thorough, kind, complete!
Scheduled for Sep 11, 2025
Nov 30, 2024
She is a wonderful person and very good Dr.
Scheduled for Sep 11, 2025
Nov 26, 2024
I like her she takes time with you she shows she cares about her patiences
Scheduled for Sep 11, 2025
Nov 22, 2024
She is a GREAT listener, she is honest, she is on time and patient and not pushy! Staff is always friendly as well.
Scheduled for Sep 11, 2025
Nov 19, 2024
One of the most kind and patient doctors around!
Scheduled for Sep 11, 2025
Nov 15, 2024
Excellent treatment and followup explanation. Listened to me explain my problem. Offered appropriate care. Checked that I was comfortable with procedures before doing. Care was not rushed.
Scheduled for Sep 11, 2025
Nov 10, 2024
Dr. Hephner is professional, knowledgeable, compassionate, caring and kind. She is one of the best doctors I've seen so far.
Scheduled for Sep 11, 2025
Nov 8, 2024
polite and collaborative
Scheduled for Aug 11, 2025
Nov 7, 2024
Great service and care
Scheduled for Sep 11, 2025
Nov 5, 2024
She takes her time and she listens to your concerns and questions.
Scheduled for Sep 11, 2025
Nov 5, 2024
She is thorough and listens to everything you say
Scheduled for Sep 11, 2025
Oct 31, 2024
Excellent Doctor! Very caring. Great bedside manner.
Scheduled for Aug 11, 2025
Oct 31, 2024
Detailed, compassionate, professional
Scheduled for Aug 11, 2025
Oct 31, 2024
She has been the doctor for myself since either was in highschool, and then I chose her for the primary for both of my children. She has always gone above and beyond to make me feel comfortable and I knew I wanted that to be how my children should feel with they're doctor and I'm glad they do and are excited to go to the doctor instead of scared or uncomfortable. She is always happy, kind, personable, considerate, thoughtful and helpful in anyway she can be or direct us to get the help we need.
Scheduled for Aug 11, 2025
Oct 29, 2024
said this many times. dr hephner is easily the best doctor i have ever had. she is always helpful, takes the time to listen and make sure i'm good with the treatment and understand everything. everything she has done has helped either me or another member of my family.
Scheduled for Aug 11, 2025
Oct 29, 2024
As stated in the reasons listed above, I trust Dr Hephner 100% with my care. In addition, I can reach out to her between appointments & receive her feedback shortly, not the "24-48 hours" as with many of our doctors which is a total turnoff
Scheduled for Aug 11, 2025
Oct 25, 2024
She takes her time and explains everything and asks if you have questions. She is a gem.
Scheduled for Aug 11, 2025
Oct 25, 2024
Great listener, empathetic, goes the extra mile
Scheduled for Aug 11, 2025
Oct 23, 2024
Doctor Hephner is kind, humble and she listens cygff free to your medial problems never in a rush. She recommends what to do and she always concerns about your medical condition. She also answers questions after hours via email in case you are concern about any labs results.
Scheduled for Aug 11, 2025
Oct 15, 2024
Dr Hepner is very concerned and helpful. Made me feel I am important in decision about my health. Very supportive.
Scheduled for Aug 11, 2025
Oct 14, 2024
Dr. Hephner cares about her patients and listens as well as hears what we have to say. Takes her time to explain everything thoroughly.
Scheduled for Aug 11, 2025
Oct 11, 2024
said this many many times in these surveys. Dr Hephner is the best doctor I have ever had. she always listens and she genuinely cares not only about helping with whatever issue i'm being seen for that day, but she actually cares about me as a person. everything she has done has always helped me. all of her suggestions have been beneficial. she is also the quickest dr to answer a mychart question i think i have ever had. if you all give out awards for excellence; she deserves one.
Scheduled for Aug 11, 2025
Oct 11, 2024
Excellent dr. Knowledgeable and works with you on your health plan.
Scheduled for Aug 11, 2025