Kelly Sheppard, APRN, CNP

Neurological Surgery

4.9 out of 5

91 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

33 Scheduled Comments


Oct 23, 2024
She knows her field of work better than anyone else.
Scheduled for Aug 11, 2025

Oct 22, 2024
Kelly is accessible, highly responsive, professional, kind and very thorough.
Scheduled for Aug 11, 2025

Oct 17, 2024
Kelly always finds time to help with any problems and does so in a manner that makes one feel like no problem or question is unimportant. She is very knowledgeable and patient.
Scheduled for Aug 11, 2025

Oct 14, 2024
listens to all my concerns
Scheduled for Aug 11, 2025

Oct 13, 2024
Kelly Sheppard, CNP is most interested in the patient's care. She makes sure the patient's record is updated for prescribing a medication. Additionally, she listens and provides an explanation to questions.
Scheduled for Aug 11, 2025

Oct 13, 2024
Kelly is very professional and was able to answer all our questions.
Scheduled for Aug 11, 2025

Oct 12, 2024
She kept me informed on everything happening
Scheduled for Aug 11, 2025

Oct 8, 2024
Kelly is amazing she takes her time with me and explains everything so we understand. Kelly is quick to respond to questions on the app. She is an excellent practitioner.
Scheduled for Aug 11, 2025

Sep 29, 2024
Great
Scheduled for Jul 11, 2025

Sep 25, 2024
She is highly professional and provides very clear instructions.
Scheduled for Jul 11, 2025

Sep 24, 2024
She took the time to check on me to
Scheduled for Jul 11, 2025

Sep 23, 2024
She cares about the patient.
Scheduled for Jul 11, 2025

Sep 14, 2024
Very professional and at the same time shows great empathy for others
Scheduled for Jul 11, 2025

Sep 12, 2024
See above. She is the reason I come back -
Scheduled for Jul 11, 2025

Sep 12, 2024
Kelly has been incredibly responsive. She takes the time to explain. She is reassuring and timely. I really appreciate all she has done to make my surgery recovery informed and seamless.
Scheduled for Jul 11, 2025

Sep 9, 2024
Great team
Scheduled for Jul 11, 2025

Aug 17, 2024
She was very thorough with explaining upcoming potential issues, steps and options in the future with my health care.
Scheduled for Jun 11, 2025

Aug 16, 2024
She was very prompt in making her out patient phone call, called back with a referral as promised
Scheduled for Jun 11, 2025

Jul 31, 2024
Very communicative and very knowledgeable. A great member of their team.
Scheduled for May 11, 2025

Jul 23, 2024
Kelly is truly knowledgeable. She explained my condition and went over my x-ray to be sure that I understood, then suggested physical therapy and made sure that I understood what it would entail.
Scheduled for May 11, 2025

Jul 19, 2024
Kelly took the time to explain what was going on and gave me a plan of action, and answered all my questions.
Scheduled for May 11, 2025

Jul 17, 2024
A very good listener and knowledgeable about what could be causing the problems.
Scheduled for May 11, 2025

Jul 15, 2024
Kelly is very knowledgeable, helpful and understanding
Scheduled for May 11, 2025

Jul 15, 2024
Very honest and caring and thorough
Scheduled for May 11, 2025

Jul 11, 2024
Kelly was attentive, friendly, competent and took her time with me.
Scheduled for May 11, 2025

Jul 3, 2024
She doesn't leave anything out She explains to her fullist and it's very knowledgeable
Scheduled for May 11, 2025

Jun 28, 2024
She a good Listener and very to the point
Scheduled for May 11, 2025

Jun 25, 2024
She was very professional and explained everything to me in detail. Included my opinions in the treatment plan.
Scheduled for May 11, 2025

Jun 21, 2024
Kelly was one of the key persons on the staff and v helpful.
Scheduled for Apr 11, 2025

Jun 18, 2024
professional thorough pleasant engaging knowledgeable
Scheduled for May 11, 2025