Carolyn Jones, MD, PhD

Medical Genetics

https://www.nm.org/doctors/1518931492/Carolyn-Jones-MD, PhD

4.5 out of 5

29 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.5

4.5out of 5(29 Ratings, 15 Comments)


Apr 22, 2024
She is wonderful. She is knowledgeable and very patient. She has a magnificent staff. My situation can present itself as a delicate one as my youth can be aggressive in nature. Dr. Jones respected my situation when it presented itself in her office. I was offered help, and Dr Jones was able to swab her for the necessary information I needed to help my youth. It could only come from knowing where this information lie in her DNA. Dr. Jones put some understanding to why my youth is small in stature, aggressive, why she has trouble sleeping, I was questioning her developmental delays and so much more. I was also offered referrals. I am pleased and definitely will refer her to others.
Published on Sep 1, 2024

Mar 28, 2024
She explained that there’s new and vital information available since the last time we met over a decade ago. She moved in to swab my young adult even though things were somewhat chaotic at the time. She showed genuine interest in helping me and wanting to provide the necessary information that I needed. Our session was shortened due to a meltdown.
Published on Sep 1, 2024

Dec 18, 2023
Dr. Jones was very helpful in our follow up appointment with [Patient]. She added context and her own thoughts when applicable, but also let [Patient] drive the conversation since that is who we’d been working with up until that point. She had all of the relevant details at her disposal and came very well prepared to our appointment. I am very appreciative of her assistance!
Published on Sep 1, 2024

Dec 8, 2023
She was so knowledgeable and she made us feel very comfortable in an uneasy situation
Published on Sep 1, 2024

May 12, 2023
Very knowledgeable, friendly, kind and caring.
Published on Jan 11, 2024

Mar 22, 2023
She know what she is doing and explains thing to me for me to understand.
Published on Jan 11, 2024

Feb 10, 2023
At the appointment, the geneticist was lifting my daughters clothing, exposing her breasts to everyone in the room without telling her beforehand that she needed to look in her shirt or asking permission. She did the same, looking in my daughter’s pants without informing or asking for consent. That is unacceptable behavior. There should definitely be consent training for all staff. She didn’t directly speak to my child, the one getting the test to ask her concerns at all.
Published on Jan 11, 2024

Sep 28, 2022
Initial visit went very well.
Published on Jan 11, 2024

Aug 24, 2022
She was very informative
Published on Apr 14, 2023

Jul 27, 2022
Extremely knowledgeable; Excellent listener; Caring; Problem Solver; Helpful
Published on Apr 14, 2023

Mar 1, 2022
You can tell she enjoys her profession and people. Very efficient and took the time necessary. Also followed up.
Published on Apr 14, 2023

Feb 24, 2022
Dr Jones is thorough, helpful and caring.
Published on Apr 14, 2023

Sep 22, 2021
Liked her a lot. Felt rushed a bit trying to recall a lifetime of family history, which cam be overwhelming. That being said, it is clear that she knows her stuff and I like that!
Published on Apr 14, 2023

Jun 14, 2021
She was rough, quick, impatient with my child. Although she seemed knowledgeable. She was also rushed with me and did not fully listen.
Published on Apr 14, 2023

Apr 29, 2021
Again. She is informative and seems confident. And funny.
Published on Apr 14, 2023