Jennifer A. Garrels, APRN, CNP

Immediate Care

4.9 out of 5

425 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

140 Scheduled Comments

Jul 1, 2024
Extremely thorough and took time explaining everything to me
Scheduled for May 11, 2025
Jun 30, 2024
She listened to my concerns and gave me some options in my care.
Scheduled for May 11, 2025
Jun 30, 2024
She heard me and got to the bottom of my health problem with urgency and care. She was also very sweet.
Scheduled for May 11, 2025
Jun 29, 2024
Jennifer as the NP took great care of me during exam, diagnosis, and esp going over the discharge paper and instructions line by line like a good mother would.
Scheduled for May 11, 2025
Jun 28, 2024
See above, patient, explains everything, very thorough. Knows her stuff. I am so glad I had her there to help me.
Scheduled for May 11, 2025
Jun 28, 2024
She was a very good communicator and very attentive to my issues. She was very clear in her explanation of the diagnosis and what I should do about my issues, including info about the prescriptions.
Scheduled for May 11, 2025
Jun 28, 2024
She talks to the patient at an easy to understand level clarifying medical jargon so that I understood exactly what was going on.
Scheduled for May 11, 2025
Jun 27, 2024
Ms Garrels was a good listener as well as worked with me to decide on a plan that I was most comfortable with. She reassured me that she would be available later in the day to answer any other questions I might have. Thank you
Scheduled for May 11, 2025
Jun 25, 2024
I’ve never felt more understood and heard by a doctor in my life.
Scheduled for May 11, 2025
Jun 25, 2024
She was very professional and friendly
Scheduled for May 11, 2025
Jun 24, 2024
Friendly
Scheduled for May 11, 2025
Jun 24, 2024
Jennifer was great, felt very comfortable under her care. Also provided valuable follow up instructions.
Scheduled for May 11, 2025
Jun 22, 2024
Jennifer was very nice and explained everything to me. I felt like she did a good job listening to my symptoms and addressing the concerns.
Scheduled for Apr 11, 2025
Jun 21, 2024
I am 41 and never in my life have I had a doctor actually listen to, believe me, and care for me and my kids the way Jennifer did today.
Scheduled for May 11, 2025
Jun 21, 2024
I never thought I’d love a doctor for my kids as much as I love Dr. Miller (also from Northwestern). Dr. Jennifer far exceeded any expectations I walked in with. So cute and fun with my kids, made them (and me) feel safe. The most important quality is that I felt like she actually listened and believed me; that is not common nowadays. I would love her as my PCP.
Scheduled for May 11, 2025
Jun 19, 2024
She is knowledgeable @ polite
Scheduled for May 11, 2025
Jun 18, 2024
Extremely thorough and took her time. Carefully explained all treatment options. Very nice lady.
Scheduled for Apr 11, 2025
Jun 17, 2024
Very friendly, explained everything so I understood
Scheduled for May 11, 2025
Jun 17, 2024
She was an absolute angel who listened to every concern I had and helped me understand my diagnosis and how to fix it. The best experience I have ever had in an urgent care.
Scheduled for May 11, 2025
Jun 17, 2024
Ms. Garrels was very professional and thorough with questions pertaining to my medical situation and answered my questions and relieved my concerns with her medical knowledge. Great personality and made me feel comfortable.
Scheduled for May 11, 2025
Jun 10, 2024
Very friendly very knowledgeable spent all the time necessary with me for any questions
Scheduled for Apr 11, 2025
Jun 10, 2024
Awesome goes through it all to me.
Scheduled for Apr 11, 2025
Jun 9, 2024
Jennifer was incredibly friendly, thorough, and explained everything to me very well. She helped me answer the questions that I had and got me in and out quickly while addressing all of my concerns!
Scheduled for Apr 11, 2025
Jun 9, 2024
She is thorough and even walked me through my next steps from here in case symptoms worsen. I hope that if anything else ever happens to me, I get to see Jennifer again.
Scheduled for Apr 11, 2025
Jun 9, 2024
Evplained everything spectacularly
Scheduled for Apr 11, 2025
Jun 7, 2024
Fast and ase
Scheduled for Apr 11, 2025
Jun 5, 2024
Even though the clinic was busy Jennifer took her time to examine me and explain what would be done. An assistant actually did the ear cleaning. Then Jennifer returned and checked to be sure all was well. She was friendly and caring.
Scheduled for Apr 11, 2025
Jun 4, 2024
11/10!! Jennifer was so wonderful. We came in to have a splinter removed from my daughters foot after having no luck with it at home. She initially tried to call around to local podiatrist offices and even tried to get an appointment scheduled for us but they didn't accept our insurance. So instead she was able to assist us herself and got the splinter out in just a couple minutes. She was so kind and informative about keeping it clean after and told me the signs to watch for infection. Though my daughter was putting up a bit of a fight when it came to having her toe touched to get the splinter out, Jennifer was very understanding about her trying to fidgit and was very sweet about it.
Scheduled for Apr 11, 2025
Jun 4, 2024
She was how a Dr. should be! Great service
Scheduled for Apr 11, 2025
Jun 4, 2024
Jennifer was patient and kind to my daughter who was needed stitches and is afraid of needles. Jennifer took time to explain procedures, answer questions and did everything she could to comfort my daughter.
Scheduled for Apr 11, 2025