She listens and explains things

Very knowledgeable and honest. Explained everything and made a recommendation as what to do next. He even gave me the shot to help decrease the pain.

He actually prepared for the appointment ahead of time by reading my chart and reviewing all of my images such as MRIs, etc. This allowed him to actually talk with me when he saw me and thoughtfully listen to my description of symptoms. He was respectful and patient with me, and he didn’t rush the appointment or spend all his time on the computer talking at the screen rather than me. He wasn’t distracted by other matters outside of my exam room either. The rest of this review pertains to Dr Ward, but since most of it is the result of NM interference in my care and my doctors, I didn’t want it to reflect badly on him. I don’t think it would have been this way if transferring to a new doctor weren’t such a nightmare for all involved now. I did get the feeling he was given biased information about why I wanted to switch to him, and maybe didn’t really understand. I even feel like I’m going to be punished by receiving less care from him than I received from the first doctor I saw, as a way to make me hesitate to ever switch again. I can’t point to what made me leave with that feeling, but it was something about his manner. I didn’t feel it was proper to tell him all of the little things that upset me in my appt with the other doctor, so he will be left with whatever the nurses and the other doctor have communicated between each other. This is a new problem introduced by NM and their treatment of patients who want to switch doctors. None of this would have happened this way before. Doctors used to understand that sometimes it’s just a clash of personality or perspective and the patient’s comfort and rapport matters to their healing. Something has caused doctors to now be suspicious right away, before even talking to the patient themselves. I was even put on the spot with the other doctor’s nurse directly calling me to ask why, when I had already communicated that to the doctor before even asking to switch. I should have only had to talk to the new doctor’s nurse directly. It was uncomfortable and unkind for them to do, and it’s a byproduct of NM involvement. The physical portion of the appt wasn’t as thorough as I think it should be, but that’s true of all the doctors at OAD. However, at least Dr Ward went a step further to check where the pain is happening on my body for areas that would relate to the spine and lower back, what causes it and the severity. Not as complete as I would have liked but it’s wasn’t just a quickie 10-second reflexes check like the previous doctor. I personally feel identifying where all the pain is on a patient and the severity of it helps to identify not only areas that might be related to the doctor’s area of expertise, but also areas where a different specialist might be helpful. A doctor is a doctor, and limiting an exam to a narrow area of care is worthy of an “it’s not my job� award, leaving serious issues go undetected. For instance, I was recently diagnosed with a severe case of osteoporosis, and I’m young for the scores my test had. Never before in my history did any Orthopaedic suggest a bone density test, even when my pain was so severe but they said it wasn’t related to my degenerative discs. I could have had this problem for years and I could have been treating it long before it got this bad. This year a doctor at OAD, who wasn’t a good fit for me but was still thorough, did order that test and discover my condition. They don’t treat it, but they can refer me to those who do. That test should have been ordered at least four years ago when I came to OAD over all this pain, but that doctor didn’t bother thinking outside his own little box, and only referred me to a neurologist. I can’t be sure Dr Ward would have thought of the test either. I dont know what he would have done had I seen him first. That would make one wonder why I switched doctors in the first place since the other one was so thorough in that regard. It’s because bedside manner is really important to me. I need time to cover everything I want to share and I need to see that the doctor is engaged in what I am saying and working through it thoughtfully. I need to feel that they are considering how my case might be different than what the first glance might suggest and not throw me a one size fits all treatment, and certainly not rush me through my appointment that I’m paying for. Thats what respect for the patient looks like, and that’s what Dr. Ward was like. So, I’ll keep Dr. Ward and know things happened the way they did for a reason, because my osteoporosis did need to be discovered.

Great doctors!

Kind, personable, understanding.

He was very honest with me. Even though I was hoping things would be different, he told exactly how it was and what I should do to make my pain more manageable

Dr Mushtaq. Great doctor. Takes the time to explain everything and very caring.

Excellent patient interface

Dr. Marsh was incredibly kind and made sure I was aware of everything that was going on. She allowed me to ask as many questions as I needed to make me feel comfortable with my new pregnancy.

Dr. Marsh spent the time to go over details as this is my first pregnancy. She answered all of our questions. She was very attentive and easy to talk with.

Dr Ling’s manner was wonderful. She immediately put me at ease and described my issue in layman’s term

He remembers personal things about me and doesn’t seem rushed when he’s with me. Takes his time to explain.

Incredibly caring and takes the time to really talk to me about my daughter’s health. He makes sure we are fully informed and gives us the facts with kindness and compassion.

He is very thorough. He answers my questions and really takes the time to make you feel like he cares.

Friendly and personable!!

It was my second visit with her and I have the feeling that she is not listenig carefully. She is always very 'fast'. I am not happy with the 1st and the 2nd time. I hope she will not deliver my baby. I don't trust her.

Have been going to her for years.

Very knowledgeable and caring. Listens to us as patients. Works with patients to get solutions.

Same as above plus timely and personable

Well trained, good bedside manners

Very thorough with his explanation and very welcoming.

She’s kind, compassionate and builds great rapport with her patients.

She spent time explaining what she was doing and why she did it so I understood what was going on

She is excellent on the surgery and even better on patient care

A great doctor - knowledgeable and super friendly!!

Dr. E. Tan is awesome. She's gentle, passionate, informative caring doctor. She asks questions like 'How are you ?'And Dr.Tan listens and helps decide what treatment...

Dr. Senall put me immediately at ease, did a thorough exam, and then explained the pertinent anatomy and what my injury was, and he educated me about what to expect, what to do, and what not to do. He was awesome!!

A good, caring Dr

Awesome doctor and kind person

Dr Todd seems very confident that he can do my procedure and I’m happy with that