PCH

4.9 out of 5

53,117 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

4.9out of 5(53,117 Ratings, 18047 Comments)


Nov 21, 2022
He was kind and showed empathy; helping me be at ease about my treatment plan.
Published on Jan 11, 2024

Nov 21, 2022
Knowledgeable, respectful, and take the time to listen
Published on Jan 11, 2024

Nov 21, 2022
Answered all questions. Listened carefully with full attention. I did not feel rushed.
Published on Jan 11, 2024

Nov 21, 2022
Very calm, well spoken. Gives a professional opinion.
Published on Jan 11, 2024

Nov 21, 2022
Thorough Dr with a good bed side manner.
Published on Jan 11, 2024

Nov 21, 2022
Chelsea O'Malley was professional, knowledgeable and kind.
Published on Jan 11, 2024

Nov 20, 2022
I think I kind of just answered that question in the previous box, but Dr. Metcalf was very sympathetic with the struggle I have gone through and understands my sense of urgency to get an answer on what’s going on. Then we can set the plan to fix it. Secondly, I called in on one day and was able to see him the next. Unfortunately, my frustration with some of the neurologist, downtown, as I had to wait seven months to get into see a doctor. In my opinion, that’s unacceptable.
Published on Jan 11, 2024

Nov 20, 2022
Responds quickly and always takes time to listen and explain.
Published on Jan 11, 2024

Nov 20, 2022
Highly skilled, obviously very well educated in his field, as well as a very kind and gentle man. I have 100% confidence in him
Published on Jan 11, 2024

Nov 19, 2022
Dr. Potts is such a breath of fresh air when it comes to doctors. I can’t describe how wonderful it is to have someone who truly cares about your overall well being and health. He explains everything to you and is just so willing to answer questions. He is amazing
Published on Jan 11, 2024

Nov 19, 2022
Her attention and care for my well being is beyond what I have ever experienced and I am truly grateful to Susan!
Published on Jan 11, 2024

Nov 19, 2022
She was great .
Published on Jan 11, 2024

Nov 19, 2022
Great communication skills. Went above and beyond to get some information I requested.
Published on Jan 11, 2024

Nov 19, 2022
Once u give a 10 what’s to say.
Published on Jan 11, 2024

Nov 19, 2022
O'Malley had lots of information on my condition. She explained the importance of my follow-up visits and I felt good when I left last week.
Published on Jan 11, 2024

Nov 18, 2022
He made me feel very comfortable and at ease.
Published on Jan 11, 2024

Nov 18, 2022
She is very caring and thorough and listens with all of my concerns.
Published on Jan 11, 2024

Nov 17, 2022
He appears to be a very competent surgeon, as well as being very friendly. Plenty of time was provided to answer all our questions.
Published on Jan 11, 2024

Nov 17, 2022
Very professional gentleman, and very good at what he does
Published on Jan 11, 2024

Nov 17, 2022
Explained everything and told me what will happen in surgery.
Published on Jan 11, 2024

Nov 17, 2022
She seems to be very knowledgeable but also has a wonderful bedside manner.
Published on Jan 11, 2024

Nov 17, 2022
She’s very nice very knowledgeable. Good at what she does. Gives you lots of information that you need to help you to get better and feel better.
Published on Jan 11, 2024

Nov 17, 2022
takes the time to talk clearly to you the patient
Published on Jan 11, 2024

Nov 17, 2022
I felt confident in her knowledge and advice
Published on Jan 11, 2024

Nov 17, 2022
I felt that Dr. Spencer was not only concerned about my spinal issues but, he was concerned about my general heath as well. He was direct, articulate and patient with me. I have confidence in his skills as a surgeon and trust his judgement.
Published on Jan 11, 2024

Nov 16, 2022
Although he has not operated on me, he came well recommended to me and I have been pleased with his care for almost 5 years.
Published on Jan 11, 2024

Nov 16, 2022
She suggest the correct type of care
Published on Jan 11, 2024

Nov 16, 2022
Very reassuring, answers all questions, takes them seriously and my exam was not painful. I have a lot of trust in this doctor. I left feeling respected and well taken care of.
Published on Jan 11, 2024

Nov 16, 2022
Dr. Arif takes the time to understand what is currently going on in my life, as well as what has happened in the past. He wants to know who the people in my life are, where they fit, and how well I interact with each of them. He seems genuinely interested in my psychological welfare.
Published on Jan 11, 2024

Nov 16, 2022
Excellent care
Published on Jan 11, 2024