RMG

4.9 out of 5

424,215 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

35194 Scheduled Comments


Sep 27, 2024
I’ve mentioned this in the same prior survey, he’s fantastic!! Multifaceted healthcare provider that actively listens, gives good eye contacted and is very knowledgeable and engaged in helping heal and educate his patients.
Scheduled for Jul 11, 2025

Sep 27, 2024
Fantastic and efficient. Goes over everything every time.
Scheduled for Jul 11, 2025

Sep 27, 2024
I answer my questions and doubts Very kind and patient
Scheduled for Jul 11, 2025

Sep 27, 2024
Listened to my questions and had good recommendations. Happy with initial call
Scheduled for Jul 11, 2025

Sep 27, 2024
Her authoritative knowledge and skill gave me confidence. Very transparent.
Scheduled for Jul 11, 2025

Sep 27, 2024
she listens and gives diagnosis.
Scheduled for Jul 11, 2025

Sep 27, 2024
He explains everything he's doing and all my options.
Scheduled for Jul 11, 2025

Sep 27, 2024
Your kindness
Scheduled for Jul 11, 2025

Sep 27, 2024
Excellent PA
Scheduled for Jul 11, 2025

Sep 27, 2024
He is a very knowledgeable, personable and passionate Doctor who cares for his patients.
Scheduled for Jul 11, 2025

Sep 27, 2024
Empathetic, really listens to you, looks at the big picture, friendly
Scheduled for Jul 11, 2025

Sep 27, 2024
As mentioned above. This was my first experience with NWM primary care, and it was a great one because of Dr. Hawthorne.
Scheduled for Jul 11, 2025

Sep 27, 2024
Very professional and caring
Scheduled for Jul 11, 2025

Sep 27, 2024
Wonderful doctor. Caring and attentive
Scheduled for Jul 11, 2025

Sep 27, 2024
Where do I start?! I have never been in awe of a doctor before, until yesterday. He was professional, asked me multiple questions, took his time and asked various times if i had any questions. I even got home to tell my husband about how professional he was. I have worked and still work with doctors (different hospital) and have never met anyone like Dr. Roger Andrew De Freitas. He explained my situation where I could actually understand what he was explaining. I will definitely be recommending him to anyone who needs a cardiologist. You have a treasure on your hands Northwestern.
Scheduled for Jul 11, 2025

Sep 27, 2024
She talks about the goal that needs to be met and share how you can meet those goals. She is welcoming and easy to talk with.
Scheduled for Jul 11, 2025

Sep 27, 2024
Took his time, explained everything & answered all questions
Scheduled for Jul 11, 2025

Sep 27, 2024
She is thorough and kind!!
Scheduled for Jul 11, 2025

Sep 27, 2024
As stated above, he is very thorough and has great communication.
Scheduled for Jul 11, 2025

Sep 27, 2024
Very knowledgeable and gave a variety of medical options
Scheduled for Jul 11, 2025

Sep 27, 2024
She is caring and listens to you. I didn't feel rushed.
Scheduled for Jul 11, 2025

Sep 27, 2024
Very thorough and caring. Knew her stuff and gave concrete reasons and instructions.
Scheduled for Jul 11, 2025

Sep 27, 2024
Kind and easy to talk to about my health history.
Scheduled for Jul 11, 2025

Sep 27, 2024
Amazing exchange of my concerns and her philosophy on being a provider. She listened, recommended a course of care and was well versed in my previous and present health. Best primary care visit I’ve ever had.
Scheduled for Jul 11, 2025

Sep 27, 2024
She is very thorough in explaining the process and what’s coming next. Very nice to work with!!
Scheduled for Jul 11, 2025

Sep 27, 2024
Extremely knowledgeable, Dr Donnelly is very personable also
Scheduled for Jul 11, 2025

Sep 27, 2024
Dr. Kay has been excellent! He really cares for his patients and walked me through everything from what would happen to after care to being available for questions afterwards.
Scheduled for Jul 11, 2025

Sep 27, 2024
Took time to explain results and involve me in my care planning
Scheduled for Jul 11, 2025

Sep 27, 2024
He took the time to review my chart, determine a better diagnosis, and explain it to me in terms I could understand.
Scheduled for Jul 11, 2025

Sep 27, 2024
She is very empathetic and takes the time to listen to why you are there. She’s got great bedside manners and shows she cares about her patients.
Scheduled for Jul 11, 2025