165 Ratings, 53 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 4, 2025
Virtual care was Superb wit Ms Latoya! I asked if she was in a particular office, I'd rather see her on a regulatr
Mar 2, 2025
Latoya Woods was excellent- kind, knowledgeable and empathetic. I didn’t expect a virtual visit to be so helpful. I really appreciate having met with her; this is a wonderful program!
Feb 24, 2025
I appreciated very much that the care provider took the time to look back at records to find antibiotics that had worked for me in past.
Feb 22, 2025
Latonya is great, she is excellent to have when it’s on line. Wish I knew where she worked at I would switch to her in a heartbeat.
Feb 21, 2025
Feel comfortable
Feb 12, 2025
She was so attentive to listening to my concerns, took time to talk through options and symptoms. She was also soooooo fast responding to the messages. I felt heard and cared for!
Feb 12, 2025
Latoya was quick to recognize that we had met previously. She was a good listener, repeated what she heard, and was thorough in explaining the follow-up. She was professional and empathetic.
Feb 12, 2025
The nurse practitioner Latoya that I spoke with was knowledgeable of my symptoms and addressed my needs. Much more than I could say about my primary care doctor office that I have yet to back from.
Feb 8, 2025
Each staff member that I encountered for this visit was extraordinary.
Feb 3, 2025
Really worked to make sure that I could get the Paxlovid as the pharmacy was closing soon. It made for a more speedy recovery, and it’s appreciated.
Feb 1, 2025
The doctor was good.
Jan 30, 2025
Everyone that I spoke with was wonderful!!
Jan 30, 2025
Everyone I have talked with has been outstanding. For the first time in months I feel that I am really getting attention and the help I need.
Jan 22, 2025
I thought the nurse practitioner, Latoya Wood was excellent.
Jan 20, 2025
All were very good and gave me peace of mind.
Jan 18, 2025
She was so good. She made sure she covered everything
Jan 11, 2025
Latoya Wood was outstanding!
Jan 10, 2025
It was an excellent visit. It was not rushed and we were treated with kindness and respect.
Jan 9, 2025
The NP was excellent, very thorough and kind
Jan 6, 2025
The np Latoya woods was professional caring and was able to provide what I needed to get well
Jan 3, 2025
She was attentive, personable, and professional in her care. I was very pleased
Jan 3, 2025
Latoya was extremely pleasant to talk to and made the conversation comfortable.
Jan 3, 2025
Latoya remembered me from a few years ago. That made me feel special!
Dec 31, 2024
The online visit was great
Dec 31, 2024
All of the staff is courteous, knowledgeable and very professional
Dec 18, 2024
I am so glad I use the virtual appointment option instead of going to urgent care! I got help very quickly and felt the provider asked great questions about how I was feeling and my health history. I left the appointment feeling hopeful about feeling better soon, and also more informed.
Dec 16, 2024
Latoya had problems understanding what I was saying because of technical issues and after an initial video interview, she spoke to me by phone immediately so that she would not miss anything.
Dec 10, 2024
II always receive excellent care, and I appreciate it.
Dec 7, 2024
LaToya was exceptional. Confident, well spoken and seemed quite knowledgeable.
Dec 7, 2024
The nurse practitioner was wonderful.
Nov 19, 2024
The NP that I did the visit with, was very pleasant, knowledgeable and concise.
Nov 17, 2024
I believe the the experience was spot on. Very satisfied with time of it all and the in depth the dr. Took looking at my previous situation.
Oct 29, 2024
Latoya was outstanding, thorough with her questions, polite, patient, knowledgeable, and kind.
Oct 19, 2024
It was a pleasure to visit with Latoya, as this was my second video call with her, and I really like her expertise and communication abilities.
Sep 7, 2024
The nurse practitioner was excellent in evaluating my symptoms and thankfully prescribing medication. Within 24 hours I was feeling better.
Sep 4, 2024
Ms. Woods was professional, friendly and competent.
Aug 26, 2024
Both the nurse and Latoya were excellent. They were polite and patient.
Aug 14, 2024
I loved working with Nurse Woods. She is caring from the moment she pops up on the screen until the end of the appointment. She is knowledgeable, professional but approachable, warm, and reassuring. It might as well have been an in-person appointment because Nurse Woods was completely present throughout our conversation and totally tuned in. It's a perfect example of how virtual care really CAN work! Nurse Woods reflects beautifully on BJC HealthCare.
Aug 14, 2024
My provider was attentive and thorough. Excellent listening skills and involved me in the decision making.
Aug 9, 2024
She was very kind
Aug 2, 2024
Very professional and polite
Jul 30, 2024
I was very pleased that she did not throw antibiotics at me unnecessarily and really took the time to listen to what I was experiencing.
Jul 28, 2024
The whole experience was fantastic. I will forever be grateful for your service. It is beyond convenient to do it through an audio/video format, and it was a true blessing to find such a wonderful doctor.
Jul 21, 2024
Latoya was kind & professional.
Jul 12, 2024
Latoya was excellent. She listened to my questions and asked my mom questions that she understood and easily answered. She was very thorough. Mom & I would both be happy to have her treat either of us again.
Jul 10, 2024
Latoya was efficient and professional. She explained everything that was going on and provided the necessary care.
Jul 8, 2024
I appreciate getting in immediately for a virtual visit for my severe issue. The nurse was very kind, articulate, and helpful. I am following her suggestions currently.
Jul 1, 2024
Latoya Woods was absolutely amazing. Great listener, didn't beat around the bush, told me exactly what I wanted to know, gave me time to ask follow up questions.
Jun 21, 2024
This nurse practitioner is always amazing. She is very caring, intelligent and helpful.
Jun 15, 2024
I really appreciated all the thoughtful questions she asked. The entire interaction was very thorough and I feel like I got the right medications to help me start feeling better quickly. Thank you!