Williams, Shannon NP

Gastroenterology

BJC Medical Group Gastroenterology at Belleville

IL 62226 Directions

4.8 out of 5

90 verified ratings

90 Ratings, 27 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 12, 2025
Was there anything that you feel was outstanding?
No

Jun 12, 2025
Was there anything that you feel was outstanding?
Everyone was was great I had a not so easy problem to talk about and they made it very easy to talk about they understood how embarrassing it was and made me feel easy about talking about it so i could get the right care i needed
What could have been done to improve your experience?
I think they did everything that right so i cant think of any improvement at this time

Jun 12, 2025
Was there anything that you feel was outstanding?
The entire staff that I encountered during this visit was top notch. Everyone was friendly, knowledgeable, and efficient. I really felt each person, including my provider, was thorough and took the time to listen to my concerns.
What could have been done to improve your experience?
Honestly, there is nothing I can think of that could have made this appointment go more smoothly. This appointment was the best medical experience I have had in recent memory.

Jun 12, 2025
What could have been done to improve your experience?
I was asked multiple times why I was there… when it was all recorded.

Jun 6, 2025
Was there anything that you feel was outstanding?
All meet my needs
What could have been done to improve your experience?
Nothing

Jun 6, 2025
Was there anything that you feel was outstanding?
Everyone was Wonderful.
What could have been done to improve your experience?
Nothing.

Jun 4, 2025
Was there anything that you feel was outstanding?
NP Shannon Williams gave me some ideas to try to reduce the phlegm. I appreciate her taking the time and showing certain products on the internet that might help.

May 28, 2025
Was there anything that you feel was outstanding?
Shannon Williams always goes above and beyond to help me!!!

May 23, 2025
Was there anything that you feel was outstanding?
My experience with Shannon was one of the best I have ever had. She was professional and knowledgeable and listened to my concerns and questions. When I left I felt that I had a plan of care that addressed my concerns.

May 21, 2025
Was there anything that you feel was outstanding?
Thank you

May 19, 2025
Was there anything that you feel was outstanding?
Shannon Williams is extraordinary. I felt very at ease with her, like I had known her for a long time (first visit). I feel like I could come to her with any problem in her field and she would work with me to find a solution.

May 8, 2025
Was there anything that you feel was outstanding?
All were good

May 7, 2025
Was there anything that you feel was outstanding?
Shannon Williams was amazong! She made me feel at ease, ordered test, went over everything, made every order easy to understand.

May 7, 2025
Was there anything that you feel was outstanding?
Shannon was wonderful

May 6, 2025
Was there anything that you feel was outstanding?
Very informative visit

Apr 30, 2025
Was there anything that you feel was outstanding?
Everyone we interacted with from nurses to doctor were excellent and impressive.

Apr 10, 2025
Was there anything that you feel was outstanding?
Shannon did a great job. Very professional.

Apr 10, 2025
Was there anything that you feel was outstanding?
My visit with Shannon Williams was fabulous!!!!! She was so knowledgeable and spent much time wit me explaining all my stomach issues! She made me feel at ease and she even walked me out to my car! I absolutely love her and highly recommend her to all my family and friends!

Apr 4, 2025
Was there anything that you feel was outstanding?
Everyone was great.

Apr 4, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and welcoming. Shannon was very easy to talk to and understanding of my issues. Would definitely recommend them to others.

Mar 27, 2025
Was there anything that you feel was outstanding?
I was very pleased with NP Williams. She listened and she was helpful. I did not feel rushed.

Mar 26, 2025
Was there anything that you feel was outstanding?
Both the receptionist and the dr were extremely helpful and very nice

Mar 22, 2025
Was there anything that you feel was outstanding?
Shannon Williams was kind,knowledgeable, friendly and patient She made this visit a pleasure. Would definitely return and recommen her

Mar 17, 2025
Was there anything that you feel was outstanding?
The answers, being able to ask anything, making you feel important and valued and explaining everything- Shannon Williams, did everything. So glad I checked around for a gastroenterologist and decided to come here.

Mar 15, 2025
Was there anything that you feel was outstanding?
Very good visit

Mar 11, 2025
Was there anything that you feel was outstanding?
The doctor was very good, and we discussed the issue in depth

Feb 28, 2025
Was there anything that you feel was outstanding?
Shannon was wonderful! We are so glad that she is part of the Belleville GI group!