Williams, Shannon NP
Gastroenterology
BJC Medical Group Gastroenterology at Belleville
IL 62226 Directions
4.8 out of 5
111 verified ratings
111 Ratings, 39 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 12, 2025
What could have been done to improve your experience?
Nothing
Jul 11, 2025
Was there anything that you feel was outstanding?
Shannon was delightful to talk to, very Knowledgeable about my illness and did a great job explaining how I can make it better. I was Happy to meet her and talk with her. I was thankful for my appointment.
What could have been done to improve your experience?
Nothing at all!
Jul 10, 2025
Was there anything that you feel was outstanding?
Shannon williams was incredibly kind and very helpful explaining what would be happening and answering any questions that I had. By far the best I had been seen at any medical facility
Jul 9, 2025
Was there anything that you feel was outstanding?
Very thorough
Jul 2, 2025
Was there anything that you feel was outstanding?
Shannon was very informative. I appreciated her upbeat personality and friendly humor.
Jul 1, 2025
Was there anything that you feel was outstanding?
Shannon Williams was very good in communicating with me about what I find to be an EXTREMELY embarrassing condition. She made me feel comfortable talking about fecal incontinence. I am grateful for that!!
Jun 26, 2025
Was there anything that you feel was outstanding?
Miss Shannon and her staff were very knowledgeable. Explain things clearly took their time with my mother, who is hard of hearing, and could not speak well. It was overall a wonderful experience, considering what it was for.
What could have been done to improve your experience?
Nothing
Jun 25, 2025
Was there anything that you feel was outstanding?
I thought Shannon Williams was excellent. Loved her enthusiasm and seeming concern for my problems.
Jun 24, 2025
Was there anything that you feel was outstanding?
Everyone was friendly and caring.
What could have been done to improve your experience?
Nothing.
Jun 20, 2025
Was there anything that you feel was outstanding?
The staff and the nurse practitioner was all so very nice and pleasant and super helpful couldn't ask for a better staff
What could have been done to improve your experience?
Nothing
Jun 18, 2025
Was there anything that you feel was outstanding?
Shannon is amazing. She was so knowledgeable and helped to ease my concerns. She formulated a plan to figure everything out.
What could have been done to improve your experience?
Nothing.
Jun 18, 2025
Was there anything that you feel was outstanding?
Shannon answered all my questions; gave me valuable information; addressed all me concerns. She was excellent
What could have been done to improve your experience?
Nothing it was great
Jun 12, 2025
Was there anything that you feel was outstanding?
No
Jun 12, 2025
Was there anything that you feel was outstanding?
Everyone was was great I had a not so easy problem to talk about and they made it very easy to talk about they understood how embarrassing it was and made me feel easy about talking about it so i could get the right care i needed
What could have been done to improve your experience?
I think they did everything that right so i cant think of any improvement at this time
Jun 12, 2025
Was there anything that you feel was outstanding?
The entire staff that I encountered during this visit was top notch. Everyone was friendly, knowledgeable, and efficient. I really felt each person, including my provider, was thorough and took the time to listen to my concerns.
What could have been done to improve your experience?
Honestly, there is nothing I can think of that could have made this appointment go more smoothly. This appointment was the best medical experience I have had in recent memory.
Jun 12, 2025
What could have been done to improve your experience?
I was asked multiple times why I was there… when it was all recorded.
Jun 6, 2025
Was there anything that you feel was outstanding?
All meet my needs
What could have been done to improve your experience?
Nothing
Jun 6, 2025
Was there anything that you feel was outstanding?
Everyone was Wonderful.
What could have been done to improve your experience?
Nothing.
Jun 4, 2025
Was there anything that you feel was outstanding?
NP Shannon Williams gave me some ideas to try to reduce the phlegm. I appreciate her taking the time and showing certain products on the internet that might help.
May 28, 2025
Was there anything that you feel was outstanding?
Shannon Williams always goes above and beyond to help me!!!
May 23, 2025
Was there anything that you feel was outstanding?
My experience with Shannon was one of the best I have ever had. She was professional and knowledgeable and listened to my concerns and questions. When I left I felt that I had a plan of care that addressed my concerns.
May 21, 2025
Was there anything that you feel was outstanding?
Thank you
May 19, 2025
Was there anything that you feel was outstanding?
Shannon Williams is extraordinary. I felt very at ease with her, like I had known her for a long time (first visit). I feel like I could come to her with any problem in her field and she would work with me to find a solution.
May 8, 2025
Was there anything that you feel was outstanding?
All were good
May 7, 2025
Was there anything that you feel was outstanding?
Shannon Williams was amazong! She made me feel at ease, ordered test, went over everything, made every order easy to understand.
May 7, 2025
Was there anything that you feel was outstanding?
Shannon was wonderful
May 6, 2025
Was there anything that you feel was outstanding?
Very informative visit
Apr 30, 2025
Was there anything that you feel was outstanding?
Everyone we interacted with from nurses to doctor were excellent and impressive.
Apr 10, 2025
Was there anything that you feel was outstanding?
Shannon did a great job. Very professional.
Apr 10, 2025
Was there anything that you feel was outstanding?
My visit with Shannon Williams was fabulous!!!!! She was so knowledgeable and spent much time wit me explaining all my stomach issues! She made me feel at ease and she even walked me out to my car! I absolutely love her and highly recommend her to all my family and friends!
Apr 4, 2025
Was there anything that you feel was outstanding?
Everyone was great.
Apr 4, 2025
Was there anything that you feel was outstanding?
Everyone was very nice and welcoming. Shannon was very easy to talk to and understanding of my issues. Would definitely recommend them to others.
Mar 27, 2025
Was there anything that you feel was outstanding?
I was very pleased with NP Williams. She listened and she was helpful. I did not feel rushed.
Mar 26, 2025
Was there anything that you feel was outstanding?
Both the receptionist and the dr were extremely helpful and very nice
Mar 22, 2025
Was there anything that you feel was outstanding?
Shannon Williams was kind,knowledgeable, friendly and patient She made this visit a pleasure. Would definitely return and recommen her
Mar 17, 2025
Was there anything that you feel was outstanding?
The answers, being able to ask anything, making you feel important and valued and explaining everything- Shannon Williams, did everything. So glad I checked around for a gastroenterologist and decided to come here.
Mar 15, 2025
Was there anything that you feel was outstanding?
Very good visit
Mar 11, 2025
Was there anything that you feel was outstanding?
The doctor was very good, and we discussed the issue in depth
Feb 28, 2025
Was there anything that you feel was outstanding?
Shannon was wonderful! We are so glad that she is part of the Belleville GI group!