Dedicated Senior Medical Center - West Park
Primary Care, Senior Care
Dedicated Senior Medical Center
13719 Lorain Avenue
Cleveland, OH 44111 Directions
4.7 out of 5
403 verified ratings
403 Ratings, 57 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 26, 2026
The staff incredible very helpful polite Hands on
Mar 26, 2026
EVERYONE WAS VERY KNOWLEDGEABLE.
Mar 26, 2026
Good attention by the staff.
Mar 25, 2026
Dr Rall really listens and remembers what you tell him! Office staff always friendly
Mar 14, 2026
Seeing Dr Ralw, who makes me look very positive to the future I am really hoping he could help me
Mar 11, 2026
The way we greated
Mar 4, 2026
I like the staffs and my Dr who always seem concerned
Feb 13, 2026
Very positive experience all are kind and patient
Feb 11, 2026
The doctor was awesome and the staff also
Feb 6, 2026
The staff are really nice
Jan 31, 2026
Treated well each time I come in.
Jan 24, 2026
My doctor gives good comprehensive care.
Jan 24, 2026
Everyone is very professional and caring.
Jan 22, 2026
Doctor cares and every one friendly
Jan 20, 2026
The people that work there.. they are friendly and caring
Jan 20, 2026
The staff went above and beyond to take care of me when I was not feeling well never had a clinic or a hospital go that far they treated me like I really mattered
Jan 12, 2026
Everyone is always soooooo nice to me....I love the smiling faces
Jan 12, 2026
Dr. Rall was very professional, courteous, and thorough.
Jan 8, 2026
Charles Henri Mbala Onsobo NP is amazing very understanding and very good at his job
Dec 31, 2025
Dr. Charles O. was very professional and patiently explained my conditions and ways to improve my health...he was also personable and attentive to my questions...exemplary service!
Dec 30, 2025
Consistently they arrange rides to and from the Center. They always greet me when I walk in. There is seldom a long wait to be seen. And the practitioner explains and discusses everything with me. My input is valued in decision making.
Dec 29, 2025
I think the attention and care given to the members is very good; as far as I'm concerned, no changes need to be made.
Dec 23, 2025
Staff is very friendly and no waiting
Dec 17, 2025
Did routine exam, very convenient location, facility. Nice doctors, office staff, has a lot of activities for patients. Bi lingual (for others) don’t have to wait long for doctor or appointment
Dec 17, 2025
Dr. Rall. He seems to really care.
Dec 8, 2025
Everything from the reception to the doctor is excellent especially with doctor Fabian (from diagnosis to every detail regarding medicines are well expkained and easy to understand)
Dec 5, 2025
Very friendly staff and Dr. Rodriguez.
Dec 4, 2025
Personable professional and listened to me.
Dec 3, 2025
Your dedicated center is quite convenient. The staff is always cheerful and friendly. Youhave some of the best doctors I have ever had. Your location is perfect.
Nov 25, 2025
The office staff are friendly especially Jamie, she’s so sweet. My nurse, Rhonda is great, she listens and always answers any questions I have.
Nov 22, 2025
Everyone is treated with respect and care. Its a very friendly atmosphere.
Nov 18, 2025
Dr Ken and staff were awesome
Nov 7, 2025
The service is excellent.
Nov 4, 2025
Transparency and excellent service, very satisfied
Nov 1, 2025
Friendliness, efficiency and quality
Oct 29, 2025
Wonderful,loving, caring workers
Oct 21, 2025
Short waiting period.Everyone is friendly
Oct 16, 2025
The best experience is from the time you walk in the door the way you’re greeted and treated by all employees even after visiting with your physician, the nurses and everybody there are greatly respect and respectful
Oct 15, 2025
Because everyone is so nice and kind they treat you with respect they value you and they’re very gentle with you
Oct 14, 2025
Staff and doctor are always friendly and efficient.
Oct 13, 2025
Everyone is got a good attitude and seem happy to work there. The doctor is concerned about your health
Sep 18, 2025
I really like the doctots and nurses there
Sep 16, 2025
Dr Fabian is always attentive to my needs and the staff
Sep 15, 2025
Every one there is like a family
Sep 3, 2025
Dr. Rodriguez and everyone else are very kind, respectful, and caring. Thank you all.
Sep 2, 2025
The staff was great
Sep 1, 2025
The staff personnel are friendly and the people that go to the center are friendly too and it's Lively at the center
Aug 22, 2025
They are very dedicated to us, the Seniors.
Aug 21, 2025
The workers, are so kind and available. They make the visit as if you have never left home.
Aug 8, 2025
The Staff are very pleasant.