Melissa West, PA-C
live-hgwf-trinity-healthsaint-alphonsus-health-system.pantheonsite.io
4.9 out of 5
97 verified ratings
97 Ratings, 51 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 31, 2026
Very personable.
Aug 27, 2026
Very caring and willing to answer any questions I had.
Aug 20, 2026
Melissa is only missing a cape. If all medical specialist were like her, there would be less health problems in the world. She obviously cares and is passionate about her work. She could train others in human compassion.
Aug 18, 2026
Melissa takes great interest in my health concerns and me as an individual. She has a great "bedside" manner!
Aug 17, 2026
Gladly deals with and understands my anxieties.
Aug 14, 2026
She really listens and cares about your concerns.
Aug 12, 2026
Melissa is an outstanding listener as well as communicator
Aug 11, 2026
Made me feel very comfortable
Jul 30, 2026
She was caring and wonderful.
Jul 27, 2026
Excellent care!
Jul 27, 2026
Very professional, informative
Jul 22, 2026
She deserves 5 gold stars
Jul 8, 2026
She is professional, compassionate, and caring.
Jul 8, 2026
Every time has been a pleasure
Jul 2, 2026
Melissa is very caring and kind, her genuine concern for her patients is very refreshing.Her knowledge and professionalism are exceptional and I respect communication skills. She possesses a great positive attitude and outlook which I truly appreciate.
Jun 15, 2026
Super helpful in discussing delicate issues!
Jun 9, 2026
Melissa is the kind of provider that you are not hesitant to see she gives good advice without pushing you towards surgery while other options are working
May 28, 2026
Really liked her
May 19, 2026
She was excellent. She explained things so that you understood everything. Her smile made you feel that she really cared about my problem.
May 14, 2026
She’s amazing
May 13, 2026
She could not possibly have been more courteous, polite, knowledgeable and lovely in every way!!!
May 13, 2026
Melissa is the epitome of what a PA is. She is a superior listener, she explains everything completely and in understandable terms.
May 12, 2026
I will highly recommend her to friends and relatives.
May 4, 2026
Melissa wa fantastic, very personal and professional.
Apr 29, 2026
She's good, she's smart, she's thorough, she listens.
Apr 28, 2026
Melissa was friendly, attentive, and knowledgeable. She answered my questions, gave sound advice, and even provided me with copies of the October 2025 and April 2026 procedures performed at another office. She took the time to clearly explain the procedure performed in office and even sent me home with literature on how best to manage at home. She told me I could call the office and ask for her if I had any further questions. She showed true compassion and is clearly great at her craft. She put my mind at ease and gave me reassurance that I was clearly doing the right things at home. She is truly an asset to the office.
Apr 21, 2026
So knowledgeable & kind
Apr 20, 2026
Very nice person . Had all the answers that I asked .
Apr 9, 2026
She made me very comfortable in a very uncomfortable situation.
Mar 26, 2026
Explained everything vary nicely
Mar 26, 2026
Melissa West, PA-C was great to work with. She was courteous, helpful, knowledgeable, and very personable. My situation wasn’t the most straightforward, but she did a really good job giving clear direction, explaining things in a way that made sense, and helping me feel at ease through the process.She saw me before my surgery in February and also at my follow-up afterward, and both visits were very positive. She was easy to talk to, professional, and made a stressful situation feel a lot more manageable.Overall, I had a really good experience with her, the office, and the hospital. I’d definitely recommend Melissa, her office, and the hospital to anyone needing care.
Mar 16, 2026
Called back with results from my lab test and information on my next step thank you
Mar 16, 2026
Melissa was great and went above and beyond explaining things to us. Answered all of our questions and made me feel comfortable having this surgery.
Mar 11, 2026
Knew my charts and made it easy to understand my next surgery
Mar 10, 2026
She spent more time than I thought she would with me, answered all my questions explain things in great detail, and talked very clearly and pronounced every word really to the point that I had no problem understanding her sometimes when I talk to some of my PAs and doctors I could barely understand them. I can’t hear them where they mumble. She has a great voice communicates very well. Gave me a lot of tips and a lot of ideas on how to improve my health and make my life better I really appreciate her. She did a great job. I’m very happy thanks for all your help.
Feb 17, 2026
She made me feel comfortable and was easy to talk to. She wasn't rushed to get out of the room and took her time to ease my concerns an answer my questions.
Feb 16, 2026
Melissa was professional, sharp (in the good sense of the word), friendly knowledgeable, and a good listener. My questions were answered thoughtfully and thoroughly. Melissa’s responses were easy to understand.
Feb 10, 2026
Professional but kind
Feb 9, 2026
Melissa took the time necessary for an EXCELLENT follow-up exam. She listened to my concerns and answered all my questions. She needed to check with Dr. Dattani about when to begin Skyrizi infusions after surgery. After consulting with Dr. Dattani, Melissa followed up with me the next day, via MyChart, exactly as she said she would. Most important to me, I am healing and have a game plan for my recovery. THANK YOU, Melissa! Well done!
Jan 28, 2026
Very kind n polite
Jan 28, 2026
Best
Jan 19, 2026
She was great, she listened well to my concerns and addressed everything promptly and efficiently. I would recommend her to anyone.
Dec 22, 2025
Melissa was friendly, attentive, sharp (in the good sense of the word) and focused. She explained things well, communicating clearly with attention to detail. Overall, Melissa was both quite personable and thoroughly professional,
Dec 22, 2025
I would have given her more than a 10.
Dec 15, 2025
Thank you for great care
Dec 2, 2025
Easy to talk with about personal issues without being embarrassed
Nov 25, 2025
Very friendly and comfortable office
Nov 11, 2025
I was amazed at the amount of time she took explaining things to me. My husband, who is very picky, really liked her too.
Nov 6, 2025
best of the best
Oct 27, 2025
thank you for all the great work