JenCare Senior Medical Center - West Bank
Primary Care, Senior Care
JenCare Senior Medical Center
501 Lapalco Blvd
Gretna, LA 70056 Directions
4.9 out of 5
453 verified ratings
453 Ratings, 248 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
I enjoy the friendly upbeat staff. I also appreciate the transportation that they provide
Aug 15, 2025
It’s always a pleasant atmosphere, everyone has GREAT CUSTOMER SERVICE
Aug 12, 2025
No matter what I'm always greeted with a smile.
Aug 9, 2025
Knowing my doctor, Doctor Margaret May is very serious about my health and she advised me on certain issues that I might be having and that means a lot
Aug 9, 2025
"NP Sabrina White is simply outstanding. Her compassionate and thorough approach to my virtual visit made me feel completely at ease. She listened intently to all my concerns, asked insightful questions, and explained my treatment plan with incredible clarity. Her expertise is evident, and her ability to connect on a human level, even through a screen, is remarkable. I left the visit feeling heard, understood, and confident in my care. This was by far the best virtual healthcare experience I've ever had, and I highly recommend her."
Aug 8, 2025
My Doctor , she answers everything I ask her about .
Aug 6, 2025
They know you and you are treated like a person .
Aug 6, 2025
My experiences are always great
Aug 4, 2025
Everyone is always very interested in keeping me healthy.
Aug 4, 2025
Dr. White , Al , Dr. Bailey and all the people at Jencare they are very caring people and listen to you. They take care of all your needs.
Aug 2, 2025
Both support & professional staff are great. No suggestion at this time for improvement.
Jul 31, 2025
It's how the staff as a whole take time out to check in with me on my schedule appointment s,the make sure I understand clearly on everything I just love the care they provide wouldn't change a thing.
Jul 31, 2025
Great service, good patient/staff interaction.
Jul 30, 2025
Very caring and professional
Jul 30, 2025
Everyone very friendly and helpful.
Jul 29, 2025
Staff is always friendly and helpful
Jul 27, 2025
Love the people that there everyone is like family
Jul 24, 2025
Glad they treat you good and respect they love their patience and their faces love them
Jul 23, 2025
Friendly service from everyone there
Jul 15, 2025
The doctor and staff is so nice and helpful, thank them
Jul 11, 2025
Soon as you walk in everyone makes you feel welcome
Jul 3, 2025
Dr., assistants, those behind the desk, and the lady that cleans and makes coffee are friendly. They remember your name. They are professional, knowledgeable, and caring. I’ve never been to a doctor’s office like Jen Care’s.
Jul 2, 2025
Everyone cares about you
Jun 27, 2025
Everyone is very accommodating and do show concern about me as an individual
Jun 24, 2025
Love Jen Care ❤️ I'm Happy my Dr .
Jun 22, 2025
Kind and knowledgeable employees!
Jun 21, 2025
Very comfortable atmosphere. Friendly staff and great doctors.
Jun 21, 2025
Great patient care
Jun 20, 2025
Everyone seems to care about you
Jun 19, 2025
The staff at JenCare and medical staff and my doctor, courteous, knowledgeable and professional about my medical care
Jun 17, 2025
Friendly, caring and professional medical service
Jun 15, 2025
They treated me very well (excellent service)
Jun 14, 2025
The people care.
Jun 12, 2025
Dr. Kendria Rogers is always great and explain to me very well..The Nurse is always professional and the Whole Staff as well .They all makes me feel at home !
Jun 11, 2025
The staff was very attentive,also I liked the Dr.
Jun 10, 2025
Timely courteous, and the facility is clean.
Jun 9, 2025
My Doctor,like always she takes time with me!
Jun 9, 2025
The positive attitude everyone had, about carrying for us, trying to meet our needs
Jun 5, 2025
The camaraderie of staff, they make you feel important!🙏🏼❤️
May 31, 2025
The warm greeting you receive from the staff& my Doctor restrooms are always clean.
May 30, 2025
My Dr. is very attentive she really cares about me
May 29, 2025
Dr. Holt-Rogers and the kindness and professionalism of the office staff.
May 28, 2025
Everyone being so nice and courteous helping you answer your questions. Overall, a positive visit.
May 28, 2025
Check in is fast, but once in the room waiting on doctor is a wait
May 28, 2025
My doctor is very caring and really listens to me
May 28, 2025
On time. Answered my questions
May 28, 2025
My provider is caring and knowledgeable
May 27, 2025
Lourdes makes the experience positive
May 27, 2025
The way the treat there pations
May 27, 2025
The health care given