VitalSkin Dermatology - Frankfort
Dermatology
103 Diagnostic Dr.
Frankfort, KY 40601 Directions
4.9 out of 5
354 verified ratings
354 Ratings, 194 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 11, 2025
Michael Bernardi, MD
Thorough, professional, personal
Apr 11, 2025
Dr. Bernardi is very professional and knows what he is doing. Very nice person.
Apr 11, 2025
I made an appointment for my 9 year old and after paying a $100 copay, the dr told me he doesnt treat children. The front desk was unable to help. I called the billing office and Pat was very nice and so helpful. But unable to help so she forwarded my info to the office manager Kristen. She called me back very quickly but stated because the dr came in the room and gave me an educated guess and told me that he doesnt treat children that I would still be charged for the appointment. Its just so expensive for a working mom and I feel frustrated that the patient care was not better. I will not recommend this place to anyone.
Mar 31, 2025
I arrived on time and was seen by my doctor within minutes of arrival
Mar 30, 2025
Dr. Bernardi is great and really cares about his patients.
Mar 30, 2025
Friendly staff. Dr. Bernardi is always through and kind.
Mar 24, 2025
Dr. Bernardi is very professional and through. He identified a potential cancer and treated it immediately with my permission.
Mar 24, 2025
No wait time, in and out, the way I like it!
Mar 24, 2025
Unremarkable
Mar 23, 2025
Seen in a timely manner and all staff were courteous.
Mar 22, 2025
New to this particular office. Able to get appointment quickly to check out a concern.
Mar 21, 2025
I felt like the examination could have been more thorough. I felt like it was a bit rushed.
Mar 16, 2025
All A’s
Mar 16, 2025
Staff was very knowledgeable and professional.
Mar 16, 2025
fast and good service on time
Mar 16, 2025
I feel like I was given a thorough checkup.
Mar 15, 2025
Took care of my issue quickly and explained it well
Mar 10, 2025
Dr. Bernardi is always excellent—professional, friendly and caring. I appreciate his attentiveness.
Mar 10, 2025
All Good
Mar 9, 2025
All staff were very nice and professional! Dr. Bernardi is awesome!
Mar 9, 2025
Very satisfying and pleasant staff and Doctor
Mar 8, 2025
In on time, thorough examination, very professional.
Mar 8, 2025
It is what it is.
Mar 7, 2025
Two samples taken for lab test. Everything normal.
Mar 7, 2025
Always a pleasant appointment.
Mar 3, 2025
25 minute wait
Mar 3, 2025
Excellent doctor and staff
Mar 3, 2025
Got me in last minute and that was appreciated.
Mar 3, 2025
Dr. Bernardi is excellent - the very best. The medical assistant was also superb. Front desk: Not so much.
Feb 28, 2025
Kind efficient staff. Everything explained including tx and follow up
Feb 28, 2025
Very good. Dr Bernardi and his nurse were very personable and efficient.
Feb 21, 2025
Dr Bernardi did a very thorough exam. Answered all my questions
Feb 21, 2025
Examined and appropriately treated on-time.
Feb 17, 2025
No problem
Feb 17, 2025
Very professional, but also personable
Feb 16, 2025
Very good
Feb 14, 2025
Dr.Bernardi s was professional, friendly, efficient & discussed things with me in a good doctor to patient communicative manor!
Feb 10, 2025
Relaxing professional efficient friendly
Feb 10, 2025
This was my 5th appointment and she waited till I got there after driving an hour and tried to cancel it
Feb 8, 2025
It was our first time here. We waited about 15 minutes before being called back. The doctor was nice and did a good job
Feb 8, 2025
I was late but they actually did what they could to fit me in. Very nice and thorough.
Feb 6, 2025
Professional and thorough!
Feb 3, 2025
Staff and Dr was very polite and helpful
Feb 3, 2025
It wasn’t good or bad.
Jan 30, 2025
Great…just get Norton Commons to de-ice the sidewalks!
Jan 28, 2025
No waiting, MA was efficient. Drs treatment took care of my ‘problems’
Jan 28, 2025
Everyone was welcoming
Jan 28, 2025
On time and prepared for my appointment.
Jan 28, 2025
Follow up, thorough, personal attention
Jan 28, 2025
I was treated well. Dr. Bernardi was personable and professional. He took care of my concerns with efficiently and with care.