VitalSkin Dermatology - Frankfort
Dermatology
103 Diagnostic Dr.
Frankfort, KY 40601 Directions
4.9 out of 5
550 verified ratings
550 Ratings, 301 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently report friendly, professional, and efficient care at VitalSkin Dermatology - Frankfort. The group is praised for on-time appointments, thorough exams, clear explanations, and attentive bedside manner. Staff are frequently described as warm and helpful; many note quick access for urgent concerns and confidence in diagnosis and treatment, including skin cancer identification and procedures. A minority mention occasional long waits, occasional front-desk rudeness, or feeling rushed during the exam.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 8, 2025
Michael Bernardi, MD
Very positive. Everything went well from check-in to check-out.
Dec 8, 2025
As always, a good experience.
Dec 8, 2025
It was great as usual !
Dec 7, 2025
Phone and computer systems were down. Could not make a future appointment.
Dec 6, 2025
Very professional, and a great checkup.
Nov 27, 2025
Efficient, friendly, professional, informative
Nov 26, 2025
Dr. Bernardi is very nice and respectful. Thankfully I only need to see him once and year and he is aways friendly and helpful.
Nov 25, 2025
Well taken care of
Nov 23, 2025
The staff was pleasant and friendly.
Nov 22, 2025
All was good
Nov 18, 2025
everything was on time, Dr. Bernardi does a very thorough job of checking for any skin cancers etc.
Nov 18, 2025
I felt rushed and felt that I didn’t get a chance to ask questions.
Nov 17, 2025
Great...easy and fast
Nov 16, 2025
Love Dr Bernadi
Nov 16, 2025
Front desk was able to work me in very fast! Dr. Bernardi is the best!!
Nov 11, 2025
Went very well
Nov 10, 2025
No wait, Doctor showed within Five Minutes of being call back to room. Exam was done and treated areas of concern
Nov 10, 2025
Quick attention and personable staff
Nov 10, 2025
Dr Bernardi is absolutely fabulous. Excellent bedside manner. Awesome Doctor.
Nov 10, 2025
on time; moves efficiently; pleasant staff, enjoy seeing Dr. Bernardi every 6 months;
Nov 9, 2025
I like the way they fixed what I wanted fixed plus a couple lessons I didn't know of.
Nov 9, 2025
Went very well.
Nov 9, 2025
You treat people with care and respect. Great doctor great staff.
Nov 8, 2025
Very fast appointments
Nov 3, 2025
this practice is wonderful
Nov 3, 2025
Very pleased with timeliness and checkup
Oct 30, 2025
Friendly and on Time
Oct 27, 2025
Was able to get in to see the Dr. within a few days. Prompt service and very pleased with findings and treatment.
Oct 26, 2025
I was very well cared for. All of my questions were addressed.
Oct 26, 2025
Got worked in and got the treatment I needed
Oct 26, 2025
Everyone was patient and kind
Oct 23, 2025
Dr is great. Staff is nice. I got in on time
Oct 21, 2025
On time, friendly people and good communication
Oct 20, 2025
Thorough Exam answered all question’s
Oct 19, 2025
No waiting at all. Very professional and efficient
Oct 18, 2025
Very friendly, didn’t feel rushed and felt well cared for!
Oct 13, 2025
Very professional and efficient.
Oct 13, 2025
The staff is always friendly and helpful
Oct 12, 2025
On time. Dr Bernardi and staff extremely competent and kind
Oct 12, 2025
First time meeting doctor. Very impressed with his professionalism. Easy to talk to. Explained everything clearly.
Oct 11, 2025
Personnel were friendly and professional
Oct 2, 2025
Dr Bernardi and staff have worked diligently for months trying to find an answer for a wound on my leg that will not heal. I have confidence that they will figure it out. They are always kind and respectful to me and care about my issue. I would definitely recommend this office to anyone.
Sep 29, 2025
I was an emergency add on, and they got me in and were SO NICE about it!
Sep 29, 2025
On-time appointment. Pleasant staff. Great doctor.
Sep 26, 2025
Very timely and effecient
Sep 22, 2025
I got in early and was out very quickly!
Sep 22, 2025
went quick and easy
Sep 13, 2025
Everyone was very helpful and professional.
Sep 8, 2025
Friendly staff and quick service
Sep 8, 2025
Receptionist was great. Treated me warmly. Felt some distance with doctor and nurse although they were cordial