VitalSkin Dermatology - Frankfort
Dermatology
103 Diagnostic Dr.
Frankfort, KY 40601 Directions
4.9 out of 5
522 verified ratings
522 Ratings, 277 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently report friendly, professional, and efficient care at VitalSkin Dermatology - Frankfort. The group is praised for on-time appointments, thorough exams, clear explanations, and attentive bedside manner. Staff are frequently described as warm and helpful; many note quick access for urgent concerns and confidence in diagnosis and treatment, including skin cancer identification and procedures. A minority mention occasional long waits, occasional front-desk rudeness, or feeling rushed during the exam.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 3, 2025
Michael Bernardi, MD
this practice is wonderful
Nov 3, 2025
Very pleased with timeliness and checkup
Oct 30, 2025
Friendly and on Time
Oct 27, 2025
Was able to get in to see the Dr. within a few days. Prompt service and very pleased with findings and treatment.
Oct 26, 2025
I was very well cared for. All of my questions were addressed.
Oct 26, 2025
Got worked in and got the treatment I needed
Oct 26, 2025
Everyone was patient and kind
Oct 23, 2025
Dr is great. Staff is nice. I got in on time
Oct 21, 2025
On time, friendly people and good communication
Oct 20, 2025
Thorough Exam answered all question’s
Oct 19, 2025
No waiting at all. Very professional and efficient
Oct 18, 2025
Very friendly, didn’t feel rushed and felt well cared for!
Oct 13, 2025
Very professional and efficient.
Oct 13, 2025
The staff is always friendly and helpful
Oct 12, 2025
On time. Dr Bernardi and staff extremely competent and kind
Oct 12, 2025
First time meeting doctor. Very impressed with his professionalism. Easy to talk to. Explained everything clearly.
Oct 11, 2025
Personnel were friendly and professional
Oct 2, 2025
Dr Bernardi and staff have worked diligently for months trying to find an answer for a wound on my leg that will not heal. I have confidence that they will figure it out. They are always kind and respectful to me and care about my issue. I would definitely recommend this office to anyone.
Sep 29, 2025
I was an emergency add on, and they got me in and were SO NICE about it!
Sep 29, 2025
On-time appointment. Pleasant staff. Great doctor.
Sep 26, 2025
Very timely and effecient
Sep 22, 2025
I got in early and was out very quickly!
Sep 22, 2025
went quick and easy
Sep 13, 2025
Everyone was very helpful and professional.
Sep 8, 2025
Friendly staff and quick service
Sep 8, 2025
Receptionist was great. Treated me warmly. Felt some distance with doctor and nurse although they were cordial
Sep 1, 2025
Dr Bernardi seemed to be in a hurry.
Sep 1, 2025
So nice so informative
Sep 1, 2025
It was good
Sep 1, 2025
Professional, courteous, thorough
Aug 25, 2025
Minimum wait time, excellent concern and care by Dr. and assistant.
Aug 23, 2025
Waited 25 minutes to be seen after checking in.
Aug 22, 2025
Annual skin check
Aug 22, 2025
Dr Bernardi is amazing!
Aug 22, 2025
Very efficient
Aug 22, 2025
So thankful to Dr. Bernadi for seeing me without an appointment.
Aug 22, 2025
Dr Bernardi is an exceptionally profession and personable individual. He is extremely knowledgeable and thorough and ensures all my questions are answered.
Aug 22, 2025
Dr Bernardi is very knowledgeable and professional. He is very respectful and shows a lot of empathy. The staff is also nice.
Aug 22, 2025
Dr Bernadi is the best .. I loved the way he explained my issue . He is exceptional in our view
Aug 6, 2025
Very thorough and professional
Aug 5, 2025
Great service.
Aug 3, 2025
Friendly helpful
Jul 31, 2025
All good. Dr Bernardi listened to my concerns and addressed them
Jul 24, 2025
Easy to make the appt, short wait time at the office, excellent thorough examination.
Jul 6, 2025
Quick efficient and thorough
Jul 4, 2025
Fast moving
Jul 4, 2025
Efficient and caring.
Jul 4, 2025
First visit without a biopsy in a long time! Praise God!
Jun 23, 2025
Was seen quickly, felt like I received a good baseline intro and look forward to future visits
Jun 23, 2025
Quick and easy