Virginia Mason Franciscan Health Emergency & Urgent Care - Port Orchard
450 S Kitsap Blvd, Suite 100
Port Orchard, WA 98366 Directions
4.5 out of 5
4,976 verified ratings
4,976 Ratings, 1,350 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is highly positive: patients repeatedly praise attentive, professional, and compassionate care across clinical roles. Common highlights include fast triage, thorough exams, clear explanations, and effective diagnoses (notably cardiac concerns, possible gallbladder issues, broken back, PICC-line care and pericarditis guidance). Staff teamwork and kindness—from nurses to housekeeping—are emphasized. A few comments note long visits or intermittent understaffing, but even those commend thoroughness and competence. Facility and process efficiency are frequently lauded.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 3, 2026
Good service
Sep 27, 2026
Dr. Young was amazing! Truly made me feel like I was being listened too! I tend to face a lot of medical gaslighting especially when it comes to pelvic pain but Dr. Young actually listened to me and helped me! Thank you!
Sep 26, 2026
went smooth as silk
Sep 26, 2026
Everyone was personal, professional and efficient. I'll go back if needed.
Sep 26, 2026
Convenient to residence. I have been there before and discovered condition leading to major surgery.
Sep 26, 2026
I was seen within 10 min the staff and doctor were awesome treated me quickly and professionally the discharge was easy and quick
Sep 26, 2026
Great staff all around. Nice facility. Happy with our care.
Sep 25, 2026
The time I spent in the urgent care office seemed to go by fairly quickly. They were organized and and coordinated.
Sep 25, 2026
Great Staff. Friendly and concerned.
Sep 25, 2026
I had a PA not a doctor and she was fantastic
Sep 25, 2026
Fastest visit ever. Very professional team
Sep 25, 2026
Just a great experience.
Sep 24, 2026
No issues. As pleasant as going to the doctor can be.
Sep 24, 2026
The urgent care process was a very pleasant suprise. I have been to your emergency room several times in the past.
This was a very pleasant suprise. The care was fast, copetent, thorough, nice facility and close to home.
Sep 22, 2026
Quick and easy
Sep 22, 2026
Kim and Bailey provided excellent care for my entire stay
Sep 21, 2026
Very fast but efficient process. Got out in a timely manner without feeling rushed.
Sep 21, 2026
Very thorough examination and clear instructions on the next steps. Total time at urgent care, just under 3 hours!
Sep 20, 2026
I was really scared when I came in because I could not walk unassisted. The medical staff put me at ease with their kindness and concern, gently transporting me through the clinic for tests and exams. The doctor was so patient in explaining my situation and put me at ease. The nurse took me through the discharge process, patiently helped me quickly learn how to use crutches, and even accompanied me out to my car as we talked about next steps at home. I felt totally confident in my after care.
Sep 19, 2026
Diagnosis was quick.
Sep 19, 2026
The urgent care staff did a great job
Sep 18, 2026
Everyone was very friendly and the nurse's were very knowledgeable and helpful
Sep 18, 2026
Nurses were amazing, professional & helpful.
Sep 17, 2026
They made my daughter comfortable.
Sep 17, 2026
Overall very pleased with their level of professionalism and care. Friendly, no nonsense, and to the point. Easy check in process and did not have to wait long to be seen and treated. A big thank you to the whole staff and team at Virginia Mason Franciscan.
Sep 16, 2026
Great staff!
Sep 16, 2026
It was very crowded, but staff was very nice, they moved everybody through a fast as they could. They communicated about the process the entire time.
Sep 16, 2026
Very good Hospital
Sep 16, 2026
Highly recommended. Great staff. Dr and Nurses are very nice and attentive. Great service. Hopefully they don’t change.
Sep 16, 2026
Everything was good and on point
Sep 16, 2026
Staff were friendly, communicative and very helpful
Sep 15, 2026
Fast and friendly what you need when you're sick
Sep 15, 2026
Very professional and things were well explained.
Sep 14, 2026
From start to finish I felt cared for and heard. I had a very good experience at this facility and was really impressed with the staff, especially the kind Jami Mock, ARNP. I walked out feeling so much better than when I walked in. Thank you.
Sep 13, 2026
excellent
Sep 13, 2026
Doctor was validating and listened. Sometimes that really is enough
Sep 13, 2026
Had to receive a IV drip. The nurse who put the IV in me was the best, hardly felt anything. All staff were friendly.
Sep 13, 2026
Entire staff was professional & knowledgeable. Dealt with my issues in timely manner.
Sep 13, 2026
Nurse was very professional
Sep 10, 2026
You always see that sign that says staff will treat you with dignity and respect before going in, and every time I've been here , whether for myself or someone else, that is exactly how they treat you. This time was no different.
Sep 10, 2026
Very friendly and efficient. They kept me up to date with what was going on
Sep 9, 2026
Everyone was professional and attentive to my concerns.
Sep 9, 2026
Doctor was straightforward in his diagnosis and proposed treatment plan
Sep 9, 2026
Everyone was helpful and caring!
Sep 8, 2026
They care for there patients
Sep 8, 2026
It was a process that was streamlined and extremely easy to deal with which helps me because I have a high stress factor
Sep 7, 2026
Helpful, validating, and had a course of action quickly. I left feeling so much better!!
Sep 7, 2026
They knew what to do right awauy
Sep 6, 2026
Awesome clinical team! Thorough, pleasant, excellent clinicians!
Sep 6, 2026
It was a quick and easy visit. I did have an ear infection and it was diagnosed and treated with efficiency and and care. The front desk folks were friendly and checked me in right away!!It was all in all a pleasant visit to a clinic. Thanks to the staff and doctors.