Victoria Elizabeth Eschmann, Aud

Otolaryngology/ENT

3009 North Ballas Road, Ste 380C

St. Louis, MO 63131 Directions

(314) 996-4790

www.bjc.org

4.7 out of 5

112 verified ratings

112 Ratings, 30 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2025
Was there anything that you feel was outstanding?
Whole staff was great

Dec 12, 2025
Was there anything that you feel was outstanding?
Victoria really explained everything and has a great work ethic.
What could have been done to improve your experience?
N/a

Dec 7, 2025
Was there anything that you feel was outstanding?
Victoria was professional and very nice towards me. I appreciated her time in answering all my questions.

Dec 5, 2025
Was there anything that you feel was outstanding?
All the staff was wonderful.
What could have been done to improve your experience?
Nothing

Nov 25, 2025
Was there anything that you feel was outstanding?
EVERYONE was FANTASTIC!

Nov 18, 2025
Was there anything that you feel was outstanding?
Ms. Victoria was very professional, courtesy, and informative of what i needed. Thank you
What could have been done to improve your experience?
Everything was great.

Nov 18, 2025
Was there anything that you feel was outstanding?
Both Victoria and staff were great.
What could have been done to improve your experience?
Nothing

Nov 14, 2025
Was there anything that you feel was outstanding?
Excellent

Nov 8, 2025
Was there anything that you feel was outstanding?
Victoria is always professional and friendly
What could have been done to improve your experience?
Na

Nov 8, 2025
Was there anything that you feel was outstanding?
Victoria herself was great.
What could have been done to improve your experience?
N/A

Oct 29, 2025
Was there anything that you feel was outstanding?
Very friendly
What could have been done to improve your experience?
Nothing

Oct 28, 2025
What could have been done to improve your experience?
The audiologist was terrible. She showed me my results on the screen with almost no explanation. I had to ask multiple questions to understand what it meant and follow up course of action.

Oct 25, 2025
Was there anything that you feel was outstanding?
Not at this time
What could have been done to improve your experience?
Nothing

Oct 15, 2025
Was there anything that you feel was outstanding?
Excellent
What could have been done to improve your experience?
Nothing. All good.

Oct 11, 2025
Was there anything that you feel was outstanding?
The medical team worked well together! From service to patients and laughing with each other. They included us in their “family “. I expressed my gratitude for the experience, others in the waiting room agreed. Thank you for the care, smiles and true teamwork.
What could have been done to improve your experience?
Nothing..😊

Oct 8, 2025
Was there anything that you feel was outstanding?
Victoria is wonderful! Very knowledgeable and personable. Office is always clean and the staff are always very friendly and helpful. 10 out of 10 every time!

Oct 4, 2025
Was there anything that you feel was outstanding?
I felt very confident with the entire staff.They were very pleasant when I arrival ENT
What could have been done to improve your experience?
I Can't think of one thing as of now.

Oct 1, 2025
Was there anything that you feel was outstanding?
Dr. Douglas was very professional and caring.

Sep 19, 2025
Was there anything that you feel was outstanding?
Everyone was awesome
What could have been done to improve your experience?
N/a

Sep 12, 2025
Was there anything that you feel was outstanding?
I had to switch to Tori and found her to be wonderful. Very professional and friendly.,
What could have been done to improve your experience?
Nothing

Jul 22, 2025
Was there anything that you feel was outstanding?
Victoria Eschmann was kind, patoent, & did a great ob explaining the procedures.

Jul 18, 2025
Was there anything that you feel was outstanding?
All the staff was very prompt and polite and professional.
What could have been done to improve your experience?
N/A

Jun 14, 2025
Was there anything that you feel was outstanding?
Visit was timely, no wait time. Did the test with follow-up results. Asked if I would want a hearing aid at this time. No. Set new appt in a year and out.
What could have been done to improve your experience?
Nothing

Jun 13, 2025
Was there anything that you feel was outstanding?
Everyone was superb. This appointment was for my annual hearing test, so not all of these questions pertain.
What could have been done to improve your experience?
Nothing.

Jun 13, 2025
Was there anything that you feel was outstanding?
Elizabeth was very kind and helpful

Jun 11, 2025
What could have been done to improve your experience?
Victoria was not wearing an id and did not introduce herself. Wasn’t sure who she was.

Jun 10, 2025
Was there anything that you feel was outstanding?
No, everyone did their job well
What could have been done to improve your experience?
Nothing needed

Jun 6, 2025
Was there anything that you feel was outstanding?
Always a very professional staff. Victoria (Tory) is an excellent audiologist! Thanks to all I can hear my soft spoken granddaughters!

Jun 2, 2025
Was there anything that you feel was outstanding?
Great care by all involved
What could have been done to improve your experience?
Nothing

May 7, 2025
Was there anything that you feel was outstanding?
Everyone was exceptional and made sure all needs were met.