UF Health Emergency & Urgent Care Center - Eustis | Mt. Dora
Emergency Medicine
17021 US-441
Mount Dora, FL 32757 Directions
central-florida-er.ufhealth.org
4.7 out of 5
1,754 verified ratings
1,754 Ratings, 431 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 12, 2025
The staff was extremely friendly and helpful
Oct 11, 2025
I asked the Doctor to read my UF chart for my current prescription so he wouldn’t prescribe what I already had. He said he looked at my chart but still prescribed a prescription that I already was taking. When I got home I called him back and he said sorry and I don’t have any other medication that I can give you! He did not read my chart!! The nurses were very helpful!
Oct 10, 2025
The entire staff was kind , knowledgeable and made me feel welcome and comfortable. Thanks to everyone!
Oct 9, 2025
The staff was very friendly and fast. I was in and out very quick
Oct 9, 2025
It was easy. No big line or waiting. Very friendly & knowledgeable staff.
Oct 8, 2025
Very good experience and super fast!
Oct 7, 2025
Friendly fast check in, my insurance csr gave me the information about your location & that you are in network
Oct 6, 2025
I received excellent care.
Oct 5, 2025
Both the head nurse (Edward) that we dealt with and also Dr Voit were both very kind and knowledgeable. They were extremely busy when we were there but did not make us feel like they were rushed.
Oct 5, 2025
I am elderly and the staff goes overboard to check me out and don't miss a thing! I got cold and they brought warm blankets, showed me how to call them, or use the TV, etc.
Oct 4, 2025
Always reliable service from experts and treated respectfully
Oct 3, 2025
Very nice staff but the staff who registered me very helpful friendly
PA was awesome and shortened my time there.
Oct 3, 2025
Excellent staff and knowledgeable Dr
Oct 2, 2025
Conveniently located. I was seen quickly by a professional and friendly staff.
Sep 28, 2025
It's kinda bait a switch pricing where the doctor decides if you Urgent or Emergency. Of course their gonna pick Emergency to get the most amount of money out of you.
Sep 22, 2025
Everything went smoother and quicker than expected
Sep 22, 2025
I had the opportunity to receive care from Nurse Aimee. She was very knowledgeable and communicative. I thoroughly enjoyed spending time with her. If at all possible, I ask that she be given a monetary increase in pay due to her dedication to care and her knowledge of the industry. She is the epitome of a Skilled Nurse. Many thanks to the entire UF Health Emergency & Urgent Care Center in Clermont.
Sep 21, 2025
There were roaches in the exam room
Sep 19, 2025
It was an "old Fashioned" excellent experience.
Sep 19, 2025
Except for the VERY long wait to wait for Doctor. the overall experience was very satisfactory.
Sep 19, 2025
Very profesional service, í recomendado having a bilingües ( inglés- español) person for tose people who do not have a 100% comando of ENGLISH,
Sep 18, 2025
The staff were very, very busy seeing a large number of patients. With that, I still felt my needs were met in a professional and compassionate manner.
Sep 17, 2025
Excellent and fast service
Sep 16, 2025
Everyone from Dr. Murphy to the nurse’s, aids, X-ray & registration were beyond awesome. I cannot recommend this location enough. I am from Wisconsin in Frisco for a business meeting, knowing very little about the area & I could not have been treated any better! Thanks to all!!
Sep 13, 2025
Did not feel like I was taken seriously. Showed zero concern.
Sep 13, 2025
The whole process was very efficient and everyone was very pleasant
Sep 12, 2025
The prices went smoothly. Wait time was the shortest of any urgent care. Check in prompt. Outcome. education ,orders to pharmacy were prompt. On my way to feeling better. Thank you for the professional care.
Sep 10, 2025
A very good experience, everyone was professional & friendly
Sep 9, 2025
Over all a great experience
Sep 9, 2025
Excelent!!! Very quick and effective service and treatment.
Sep 9, 2025
The Doctor and staff was friendly.
Sep 9, 2025
The Doctor was so friendly and knowledgeable. The hospital was very clean and open. Edward took good care of me. Overall a great experience.
Sep 9, 2025
Super excellent beautiful
Sep 8, 2025
They couldn't resolve my problem, and I was in pain and no one gave me anything for it or prescribe me anything
Sep 7, 2025
I was very concerned about my situation and the entire process and care by the staff and medical team helped me recover faster. Thank You!
Sep 4, 2025
Very kind staff and knowledgeable
Sep 4, 2025
In and out quickly. Staff was very friendly.
Sep 3, 2025
Intake nurse was wonderful. Check out nurse was a little rough with the pulling out of the IV. Overall a wonderful visit.
Sep 2, 2025
Really was relaxing atmosphere everyone friendly and professional.
Sep 2, 2025
the staff was there when I needed them
Sep 2, 2025
entire staff outstanding
Sep 2, 2025
Professional, friendly staff. No wait time. Location ideal!
Sep 2, 2025
a extremely long time was has awaiting radiologist report and the isolation in the waiting room was bad and the ability to call someone was out of reach ie the red button on the remote and no one ever stopped by during this extremely long wait--bummer --- I came to this emergency room because the advent had some even worse things the last time we were there but now it Is a tossup to see which place will be worse
Sep 2, 2025
Overall great treatment.
Aug 31, 2025
Been there before I will never go to the ER at Waterman Hospital. They have misdiagnosed me three times thank you
Aug 30, 2025
Thanks for the good care
Aug 30, 2025
Doctor did not listen to me. I left the same as when I got there.
Aug 29, 2025
Security guard could do a better job of identifying himself and what type of security screening that he needs to do. Patient is legally blind and what was occurring needed to be explained by spouse.
Aug 29, 2025
They did tests but still sent me home in pain,
Aug 29, 2025
VERY WELL PLANNED