UF Health Emergency & Urgent Care Center - Eustis | Mt. Dora
Emergency Medicine
17021 US-441
Mount Dora, FL 32757 Directions
central-florida-er.ufhealth.org
4.7 out of 5
2,426 verified ratings
2,426 Ratings, 666 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
UF Health Emergency & Urgent Care Center - Eustis | Mt. Dora consistently delivers excellent, friendly, and professional medical care. Patients frequently praise the knowledgeable and attentive staff, describing the environment as efficient and welcoming. The facility is noted for cleanliness and smooth processes, with many patients feeling their concerns were heard and well-addressed. Some patients experienced issues with communication and thoroughness in diagnosis. Overall, the center is valued for compassionate service and effective treatment, fostering trust and repeat visits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 2, 2026
Simply satisfied 😄
May 2, 2026
The front desk receptionist was extremely rude. We have been going to legacy er for 20 years and never had the issue. When trying to leave and discharge out person wasn’t there and waited for awhile and when finally came back they was not friendly. Horrible customer service at front desk. Nurses and doctor were great. Need new front staff!
Apr 30, 2026
i had a first class visit...FINALLY, a healthcare provider that I left feeling really cared about
Apr 26, 2026
So glad Y'all opened in Clermont, I refuse to use Orlando Health/South Lake Hosp. or Advent Health ER in Clermont. Don't want to die there.
Apr 25, 2026
From start to finish was nothing short of excellent! My fist place to go.
Apr 24, 2026
Very professional
Apr 24, 2026
All is good!
Apr 24, 2026
All staff were excellent. I always recommend this facility for treatment.
Apr 23, 2026
Faster and very thorough. Local hospital ER would have taken hours. I was there for 1-1/2 hours. The wait was virtually nonexistent. A CT was ordered along with labs. All of this from wait to discharge was smooth and efficient. Kudos to the staff there!
Apr 21, 2026
Immediate attention
Apr 19, 2026
Ver friendly and efficient
Apr 18, 2026
I was treated good
Apr 15, 2026
The staff was wonderful! Special shoutout to Brent (nurse) & Margaret (front desk.) I can’t remember the rest of the names but everyone who came in contact with me was extremely nice and helpful!
Apr 14, 2026
The visit was conducted with care, knowledge and professionalism.
Apr 13, 2026
The staff was friendly, efficient and got me in and out fast with what I needed to be better
Apr 13, 2026
Excellent care!!! So grateful to have UF Health in my community!
Apr 12, 2026
Excellent care, friendly staff, no waiting.
Apr 11, 2026
Don't change anything great place to get care and staff is great
Apr 10, 2026
The Registration process was very easy and I did not need to wait long for treatment or results. Everyone was very knowledgeable and friendly and communicated very clearly with me.
The quality of my treatment was wonderful.
Thank you, UF Health!
Apr 9, 2026
This place is awesome! Staff is always friendly and knowledgeable and the quickness of service is excellent!
Apr 8, 2026
The staff at Legacy ER is wonderful and all look like supermodels.
Apr 8, 2026
From the time I entered Legacy ER, the check in was smooth, the triage was very good and the discussion with the Doctor, nurses and phlebotomist was exceptional. It is hard to find a standalone ER/UV that has a lab and CT onsite. Everyone was very professional, knowledgeable and very kind. This is what HealthCare needs to be!! Thank you!
Apr 8, 2026
Everybody was so welcoming and nice.
Apr 8, 2026
It was sooo fast rhey helped me and was very friendly
Apr 7, 2026
Dr Murphy was so nice, caring and knowledgeable. We really felt so much better when we left.
Apr 7, 2026
Great people. Excellent service
Apr 7, 2026
Irma, nurse Lisa and Dr. Alexander were very professional and treated me with great respect and empathy. They made me feel like I was a person and not a number.
Apr 5, 2026
This place is a god sent.. Everyone is so supportive and very giving of their jobs. Best place we have ever been to.
Apr 4, 2026
I would not hesitate to return to UF Health in Clermont for urgent care or emergency care. The waiting time was extremely short. I felt like the nurses and doctors really cared about me.
Apr 4, 2026
I can’t say enough good things about this place. I have been there twice now and both times everyone is very helpful and attentive ! I tell everyone to go there!! Keep on doing what you are doing! 😊
Mar 31, 2026
The entire staff was amazing from security being so helpful to the wonderful nurses and doctor. I recommend your Urgent Care to everyone I come across that needs to see a doctor right away!
Mar 30, 2026
Least wait time of any urgent care service I have ever received. Very impressed with the efficiency of the registration process.
Mar 29, 2026
I have small, difficult veins, Ernie was able to get the needle in me first try. It's always so stressful for me.
Mar 28, 2026
Such a pleasant experience from walking in the door to walking out the door. All staff were very friendly and informative. We’re traveling back to Wisconsin on Monday and we were both so pleased that this most pleasant and informative experience was part of our 5 week vacation here!
Mar 28, 2026
Everyone was very attentive and ensured our time there was pleasant, given the circumstances.
Mar 28, 2026
All persons on the medical staff were above excellence by their compassion, concern, professionalism, understanding and caring for me. They made me feel more comfortable and relaxed during the examination. Thank you all for all you did for me.
Mar 28, 2026
Friendly atmosphere, staff seemed knowledgeable about their individual responsibilities and tasks, efficient operation, no wait times.
Mar 27, 2026
Very fast service and all of the staff members were very professional
Mar 23, 2026
Been there several times.
Nurse Lisa is great - caring, knowledgeable and always gives good advice
Mar 22, 2026
The entire process fast, friendly and efficient. The staff was very knowledgeable.
Mar 22, 2026
Best Emergency Room I have ever been to! Fast, friendly, clean, excellent service, best staff who work very well together! Thank you!
Mar 21, 2026
Everyone was attentive and kind. Got me in and out as quickly as possible and took my concern seriously.
Mar 18, 2026
Everyone took the time to listen and I felt like I was in good hands
Mar 18, 2026
Great fast treatment very professional
Mar 18, 2026
My visit to this facility was just amazing. I entered with fear and anxiety at my situation. Right away my nurse Ernie put me at ease with his explanation of all that was going to take place. Dr. Friger was amazing. He explained the tests he was going to run and personally checked on me several times and explained the results. I will definitely recommend UF Health Emergency and urgent care.
Mar 16, 2026
I continue to come back here because of the excellent staff and doctors.
Mar 14, 2026
I was visiting from Colorado when I became ill. Dr Voit and his team were wonderful. I was taken in right away and received excellent care.
Mar 13, 2026
The team is caring and friendly. The location is clean and bright. I felt very well cared for! Thank you!
Mar 12, 2026
Location right across from development I live in!
Mar 12, 2026
Easy in and out!