UF Health Emergency & Urgent Care Center - Eustis | Mt. Dora
Emergency Medicine
17021 US-441
Mount Dora, FL 32757 Directions
central-florida-er.ufhealth.org
4.7 out of 5
2,079 verified ratings
2,079 Ratings, 580 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
UF Health Emergency & Urgent Care Center - Eustis | Mt. Dora consistently delivers excellent, friendly, and professional medical care. Patients frequently praise the knowledgeable and attentive staff, describing the environment as efficient and welcoming. The facility is noted for cleanliness and smooth processes, with many patients feeling their concerns were heard and well-addressed. Some patients experienced issues with communication and thoroughness in diagnosis. Overall, the center is valued for compassionate service and effective treatment, fostering trust and repeat visits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 29, 2026
Good experience
Jan 17, 2026
My kidney stone was diagnosed quickly and I received appropriate care and pain management.
Jan 17, 2026
Quick, friendly, helpful
Jan 16, 2026
I was in physical pain when I came into the facility with a UTI. The The security guard was very helpful and so was the rep at the front desk. I did not have to wait long before I was assisted to a room.
Jan 16, 2026
Best urgent care in entire area!!!!!!!!!!!!!!!!!! wouldn't go anywhere else
Jan 15, 2026
I am always very happy with the service here. The staff is always very kind and helpful. The doctors and nurses keep you very comfortable with out having to ask for anything. They just do it and it makes your stay so much more comfortable when you’re experiencing discomfort and pain from whatever the underlying issue is. I prefer coming to this place over any hospital I have ever been in and I’ve been to pretty much all of them around this area. Great job by everyone here!!
Jan 14, 2026
It was a pleasant experience even though I had pain. The receptionists was a very sweet lady. The nurses were very understanding and the Dr. caring.
Jan 13, 2026
I went in for a very scary situation that I was feeling. All the nurses/techs and doctor were so kind and comforting. They were very quick and helpful through the whole visit.
Jan 12, 2026
My reason for visiting was a localized skin infection that I had been treating with a particular topical antibiotic. The attending physician said that he would have selected the same medication as I had, if he had had a similar condition.
Great bedside manner on his part.
Jan 9, 2026
Quick easy and efficient!
Jan 8, 2026
No waiting easy sign in
Polite greeting person
Efficient PAPeople
Right to the point DR
Got the perssription I was looking for
Called in order quickly
Got prescriptions across the street
Perfect story!
Jan 7, 2026
Excellent care
Jan 7, 2026
Everyone was concerned on what I was feeling. Grateful for the care I got.
Thank you
Jan 5, 2026
Dr Alexander was fantastic. Very kind and understanding. Made me comfortable and gave clear instructions.
Jan 5, 2026
I was visiting from out of state and blown away by the cleanliness and friendliness of the staff and medical professionals.
Jan 5, 2026
No waiting ,
Jan 2, 2026
I received excellent care and service from the staff at UF Health. Nurses and doctors were friendly and professional. I would not hesitate to recommend UF Health to family and friends.
Jan 1, 2026
Very friendly very helpful up care
Dec 30, 2025
Always professional and kind. This visit was a Jonas it was less busy than usual.
Dec 30, 2025
Walking in the door, a gentleman was waiting to help me sign in. Called back in minutes. Nurse very friendly. I would like your doctor to be my primary! So knowledgeable, friendly and caring!
Dec 30, 2025
Everything was very clean, organized. All staff was friendly and welcoming, which is real important when you hurt and are in an unknown place, feeling very vulnerable. Thanks so much!!
Dec 30, 2025
And the security guard was great
Dec 29, 2025
Awesome all the way around. Thank You
Dec 28, 2025
A comfortable environment for the middle of the night helps
Dec 28, 2025
Doctor Kahn is the most friendly and competent physician I have met in 50 years! I returned for a second visit after the initial diagnosis because I was experiencing continuous symptoms. He is an asset to your facility and I wish he was a permanent member of your facility and network.
Dec 28, 2025
This was the quickest and most thorough examination I've ever had with a Healthcare professional.
Dec 26, 2025
All are very qualified experienced in their profession I will not hesitate to recommend all your staffs to my friends and family
Dec 26, 2025
This is my first visit to an urgent care in over a decade.
It truly was a great experience. From the front desk to the the examine rooms which were spotless to the 4 care takers that I had the pleasure to interact with.
Dec 23, 2025
Professional, fast, and friendly treatment
Dec 22, 2025
Easy registration, great doctor and nurses, great care.
Dec 20, 2025
The entire process....friendly staff, very quick, thorough, clean...
Dec 20, 2025
The Doctor Danelle Richards was amazing!!
Dec 20, 2025
The doctor was knowledgeable and caring while diagnosing. Doctor and nurse were very professional and friendly. My medical needs were met and I was so relieved. Highly recommend.
Dec 20, 2025
I always feel that they care about making me better -and they do.
Dec 19, 2025
The staff and the doctor were extremely caring and concerned about our problem all of of them made a real effort to get us in out promptly. Since we were from out of town, they even directed to the farmacy and a great Chinese restaurant! We greatly recommend this urgent care.
Dec 19, 2025
All personnel friendly, knowledgeable, and efficient!!
Dec 18, 2025
I appreciate this ED..thank you for the kindness and efficiency..
..S..
Dec 18, 2025
The entire staff was attentive & friendly. I would recommend legacy ER to everyone I know.
Dec 17, 2025
Great service in and out and all my needs were met.
Dec 16, 2025
Great place! Great Staff and great care!!
Dec 16, 2025
It was a good experience. I was treated and on the mend.
Dec 15, 2025
Excellent care
Dec 15, 2025
Efficient, knowledgeable. Received the information I needed.
Dec 10, 2025
very good Excellent care
Dec 9, 2025
I have been to this location for several years. Never had a negative experience. Best doctors, best staff, great medical place.
Dec 9, 2025
No wait at all to get into meet w nurse. All staff was very friendly and professional.
Dec 8, 2025
Very well pleased with entire visit.
Dec 7, 2025
Overall - satisfied with diagnosis, treat recommendations and speed of care and staff communications.
Dec 7, 2025
My RN nurse Kelly was absolutely incredibly knowledgeable. Caring made me feel comfortable made me feel special. If you know that I got the best care from each and everyone of them you know down to the reception personnel, my doctor gosh even the guy who is the security guard was so nice. Great job at hiring the people you did but Kelly by far my favorite thank you so much Kelly and your staff.
Dec 7, 2025
Waited 2 hours for results. Examination room was so cold it was uncomfortable waiting. Got taken back to room quickly but then 2 hours just sitting.