UF Health Emergency & Urgent Care Center - Clermont
4405 South US 27 N
Clermont, FL 34711 Directions
central-florida-er.ufhealth.org
4.7 out of 5
2,430 verified ratings
2,430 Ratings, 680 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
UF Health Emergency & Urgent Care Center - Clermont is consistently praised for its friendly, knowledgeable, and professional staff who provide attentive and efficient medical care. Patients appreciate the clean, well-organized facility and the respectful treatment they receive. Many highlight quick service and effective communication, fostering a reassuring atmosphere even during busy times. A few concerns include occasional long waits for doctors, some communication issues, and a desire for improved follow-up on test results. Overall, the center is regarded as reliable, compassionate, and competent in emergency and urgent care.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 3, 2026
Excellent care.
Jun 1, 2026
Their friendliness and how the how process was in caring was so refreshing and welcoming.
May 24, 2026
I have unfortunately have been there many times and each time has been a pleasure. The doctors and staff, even the security guards have been so friendly, knowledgeable, helpful attentive. I’m glad to have your location so convenient.
May 24, 2026
Excellent care
May 23, 2026
I take great comfort knowing Legacy ER is here to care for my needs!
May 22, 2026
Timely response using patient portal.
May 22, 2026
Under 1 hr from the time I checked in until I left. Amazing nurses.
May 20, 2026
Couldn't have been a better experience except for the broken bone in my foot. I have spread the experience with several people since.
May 19, 2026
Legacy ER is always fast and efficient. From the time I come until I leave, I am always impressed by the treatment and efficiency of eveyrone who works there.
May 18, 2026
Everything was excellent until an x-ray was taken. I had to wait over an hour for a radiologist to read it.
May 18, 2026
Everyone was excellent thank youI’m
May 18, 2026
I have been to UF Health emergency several times and have never been disappointed. They are caring. They are very much tuned. They don’t keep you waiting a long time they talk to you and explain things to you. It’s just a wonderful experience. It’s not great feeling sick, but the experience makes it a little more bearable.
May 16, 2026
Very timely and willing to discuss my situation
May 15, 2026
True care and concern exhibited by the doctor.
May 13, 2026
Amazing care and service
May 13, 2026
This was my first visit and I was pleasantly surprised by the ease of the process and the brief wait time.
May 12, 2026
It was a good, quick visit to urgent care.
May 12, 2026
Fast friendly service
May 12, 2026
Very fast service, knowledgeable nurses and doctors. Would highly recommend to friends and family.
May 11, 2026
Everything i loved. Security is a G
May 10, 2026
Very friendly, efficient staff. The supervision sas handled by a nurse practitioner, not a physian. Significant testing and evaluation were done and each person involved in my care displayed real competence. The level of care I received was superior to much of the care I receive in Maine.I would highly recommend the care of Virginia Mason urgent care
May 8, 2026
My visit was very quick, which I greatly appreciated. Everyone was also very friendly and everything looked tidy and clean. I am actually an employee of UF Health Leesburg Hospital, but this was the first time using the urgent care and I would definitely return if needed.
May 8, 2026
All was terrific! As I understand but also did not care for the security officer going through my personal information at entry. X-ray device would be better than he touching, going through my purse. and looking at my daughter as well and assuming that she was underage.
May 7, 2026
Wonderful experience, except for the being sick part! Staff were exceptional and I would highly recommend to anyone.
May 5, 2026
Fantastic doctor! Took time with me and not rush care.
May 5, 2026
Lisa & Lisa were amazing and very knowledgeable. They made me laugh through the whole process.
May 2, 2026
Simply satisfied 😄
May 2, 2026
The front desk receptionist was extremely rude. We have been going to legacy er for 20 years and never had the issue. When trying to leave and discharge out person wasn’t there and waited for awhile and when finally came back they was not friendly. Horrible customer service at front desk. Nurses and doctor were great. Need new front staff!
Apr 30, 2026
i had a first class visit...FINALLY, a healthcare provider that I left feeling really cared about
Apr 26, 2026
So glad Y'all opened in Clermont, I refuse to use Orlando Health/South Lake Hosp. or Advent Health ER in Clermont. Don't want to die there.
Apr 25, 2026
From start to finish was nothing short of excellent! My fist place to go.
Apr 24, 2026
Very professional
Apr 24, 2026
All is good!
Apr 24, 2026
All staff were excellent. I always recommend this facility for treatment.
Apr 23, 2026
Faster and very thorough. Local hospital ER would have taken hours. I was there for 1-1/2 hours. The wait was virtually nonexistent. A CT was ordered along with labs. All of this from wait to discharge was smooth and efficient. Kudos to the staff there!
Apr 21, 2026
Immediate attention
Apr 19, 2026
Ver friendly and efficient
Apr 18, 2026
I was treated good
Apr 16, 2026
My pain level was a 8 when I came in.and when I left it was still an 8.still in a pain.
Apr 15, 2026
The staff was wonderful! Special shoutout to Brent (nurse) & Margaret (front desk.) I can’t remember the rest of the names but everyone who came in contact with me was extremely nice and helpful!
Apr 14, 2026
The visit was conducted with care, knowledge and professionalism.
Apr 13, 2026
The staff was friendly, efficient and got me in and out fast with what I needed to be better
Apr 13, 2026
Excellent care!!! So grateful to have UF Health in my community!
Apr 12, 2026
Excellent care, friendly staff, no waiting.
Apr 11, 2026
Don't change anything great place to get care and staff is great
Apr 10, 2026
The Registration process was very easy and I did not need to wait long for treatment or results. Everyone was very knowledgeable and friendly and communicated very clearly with me.
The quality of my treatment was wonderful.
Thank you, UF Health!
Apr 9, 2026
This place is awesome! Staff is always friendly and knowledgeable and the quickness of service is excellent!
Apr 8, 2026
The staff at Legacy ER is wonderful and all look like supermodels.
Apr 8, 2026
From the time I entered Legacy ER, the check in was smooth, the triage was very good and the discussion with the Doctor, nurses and phlebotomist was exceptional. It is hard to find a standalone ER/UV that has a lab and CT onsite. Everyone was very professional, knowledgeable and very kind. This is what HealthCare needs to be!! Thank you!
Apr 8, 2026
Everybody was so welcoming and nice.