UF Health Emergency & Urgent Care Center - Baymeadows
Emergency Medicine
11251 Lamb Tail Lane
Jacksonville, FL 32256 Directions
4.6 out of 5
3,477 verified ratings
3,477 Ratings, 215 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 16, 2025
Great staff
Mar 16, 2025
Doctor misdiagnosed my condition. Didn't even perform a cursory exam. I will never visit this center again. Furthermore, I have told everyone I know not to visit this facility!!!
Mar 15, 2025
I was very happy with the care I received
Mar 15, 2025
Really appreciate medical professionals from front desk to physician. On scale of 1 to 10 (10 being best) I rate UF Health Lane Ave Location 10+. Please continue to be a blessing in the Healthcare industry.
Mar 15, 2025
They are doing a great job I love the time I was there
Mar 14, 2025
No one was in reception area when I arrived. Waited some time for someone to come to front desk
Mar 14, 2025
Everyone was helpful and caring
Mar 14, 2025
Everyone was kind and considerate and I got in quickly. You are only 10 minutes away from me.
Mar 13, 2025
All good
Mar 12, 2025
Every one at the facility from reception to doctor was very timely, polite and competent.
Mar 11, 2025
Wasn't crowded
Mar 11, 2025
Called and asked to speak with medical staff about my symptoms. I was immediately transferred to Heather, RN, she was very helpful on the phone and even cared for me upon my arrival. Dr. Allen came to speak to me about testing results, she took time to listen and seemed concerned.
Mar 11, 2025
Doctor who administered care did not return to me to give me a briefing upon being released.
Mar 11, 2025
I asked if my insurance was accepted and was told that I wouldn't know until I was seen by the provider. After the fact.
Mar 10, 2025
I needed an extension on the doctor's note, but was told it required an additional accessment. That said, I could not afford to pay an additional $100.00 Co-pay.
Mar 10, 2025
Very fast and efficient visit, Had a CT scan of my back. Results were ready soon and explained to me.
Dr. Justin N was very helpful and efficient. So was the nurse who took care of me and walked me to my car.
Mar 9, 2025
All of the staff here was wonderful, from the time we walked in to the time we left. Your kindness and compassion goes a long way. Thank you for making this visit a breeze with a toddler!
Mar 9, 2025
Unnecessary wait time considering we were the only ones waiting to be seen
Mar 9, 2025
Was my first time at this location. Everything was perfect. From front desk to.the last person I saw. Friendly respectful very knowledgeable doctors and nurses. I would like to visit and I definitely recommend this to all my friends and family members. Such a great experience and most of all.very important for I was really sick when I was admitted and I left super healthy and happy literally they gave me my health back in Such a short period of time. Keep the great work u do .I really support all.of you
Mar 9, 2025
The only problem I had was after my stitches were removed and I was ready to leave I had to wait for almost an hour to get my discharge papers. I was in and had the stitches removed in 10 to 15 minutes and then waited almost an hour before I could leave waiting for the discharged papers.
Mar 8, 2025
I believe you need to change you policy on when a patient should return to school are work because we didn't get her medicine til Wednesday l had to go to Walmart and it still wasn't ready l call to see if maybe the doctor would give her another day out but he didn't I was really upset about it so that's one thing you all needs to look at.l would like to know what is the policy.
Mar 7, 2025
The waiting room at the back is too small and a little congested that you hardly breathe some air. Chairs are so closed to each other. Wished it's a little airy or put more space so patients don't sit too closed to each other. I have to go out as I
Was having shortness of breathe . Other than this, everything is excellent and this Urgent Care is highly recommended. Thank you all so much for the kind caring.
Mar 7, 2025
The entire visit was pleasant.
Mar 7, 2025
Big thank you to All at all times at UF Health ER/Urgent Care at11251 Lamb Tail Lane
Jacksonville, FL 32256 !!
Mar 6, 2025
I've been in the UFHealth Jacksonville network for 15 years and when I changed my insurance they suggested I use The Urgent Care Clinic before going to the main hospital's ER and I'm overly glad that I did because the main ER can have you there for many many hours.
Mar 6, 2025
It was a great experience, everything was great honestly
Mar 6, 2025
There were a lot of people here checking in. It was overwhelming for the receptionist. Her attitude was unpleasant. She stated she could only check in one patient and the other people waiting needed to use the kiosk. It felt very unwelcoming. There were several employees at the reception desk but only one employee checking patients in. While waiting in the back, continued loud conversations between staff could be heard. Not very professional.
Mar 6, 2025
Dr. Seggera is a wonderful asset to your team. She is fabulous and very compassionate towards her patients. When she was treating my son she made him comfortable and joked about the crazy lingos kids are saying lately.
The triage nurse was very knowledgable and kind towards him as well. They were very busy and she didn't come off as rushed inconvenienced by our visit.
Mar 5, 2025
we live near and are very happy to have UF there.
Mar 5, 2025
My comment that the physician could improve is focused only on the 100% lack of contact. This might have been different if my case had required admission (he might have explained why I was being admitted and what would follow). But, because my discharge included instructions to see both my primary care and a cardiologist as soon as possible, I would have liked the opportunity to ask the physician making those recommendations questions. My feeling on this was enhanced after I had the opportunity to read my test results.
Mar 5, 2025
Very complete health care. All my questions were answered.
Mar 5, 2025
Thank you Dr. Gabe for your patience and kindness with my "practically" 8 year old granddaughter and your thoroughness of your examination. She hit her head quite hard on the floor at school and you were able to carry on a conversation all about school, pets and friends while administering your complete exam. She's cried with the blood pressure and was understandably afraid of the unknown--at the end of the exam she was all smiles, thanks to you. Wishing all of your kid visits go so well--appreciate and value your care at the North, sincerely!
Mar 3, 2025
Everyone was professional, timely and knowledgeable. One thing I did notice was the reception ladies' name tags. Their names were little and the word ADVOCATE was big. Just thought it would be better to call someone by name versus ADVOCATE. I joked about it to the ladies and they said they get that all the time. Thank you!
Mar 1, 2025
Everyone was so friendly from Tyesha at registration, the Medic whose name I cannot remember (sorry), to Grace the ARNP. Very kind. In & out in less than an hour. And the prompt followup with test results. Excellent all around!
Mar 1, 2025
Nice job
Mar 1, 2025
Impressed with the cleanliness of the facility
Mar 1, 2025
Cleanliness of exam room. I felt dr had and attitude by asking what's brings me there at 4am. Like I was inconveniencing her. Said "yep it's influenza A."Felt very rushed and didn't communicate any care
Feb 28, 2025
I left you guys a 5 star Google review. Excellent experience. Thank you
Feb 25, 2025
Great first experience. Our new go to in prosper!
Feb 24, 2025
Everyone was so patient and wonderful
Feb 23, 2025
From the time I walked in and through the process of everything they felt very concerned about my pain. The Receptionist ,Nurses and the Doctor was AWESOME. THEY REALLY CARED
Feb 23, 2025
Great Job. Thanks
Feb 22, 2025
Service was excellent
Feb 21, 2025
I was true with an excellent care and respect I think all of you that were at emergency room keep up the good work.
Feb 19, 2025
I did not see the provider, just an impolite nurse who introduced herself as provider
Feb 18, 2025
Find some way to make this available as a regular doctors office. I'm having a hard time finding a decent PCP, and my mom used to work for Shands and always recommended and praised them for having the vest doctors.
Feb 18, 2025
Keep up the good work.
Feb 17, 2025
Sorry I had to leave before officially discharged. I had been waiting forever and was hungry and just wanted to be home. I paid and left. Everyone was great. Friendly, helpful, and professional
Feb 17, 2025
The physician cam in thr room and sat with his hands 8n his pockets and was very stand off-ish. He did not do a physical assessment on my eyes and he used very unsure and caring language. We discuss me getting a Steroid shot but he leave out of the room only got the nurse to come in with discharge paperwork. It was a definitely waste of time and use of insurance.
Feb 17, 2025
The entire staff was very kind and understanding of my situation. In fear of a heart attack they were quick on their feet and very reassuring that everything would be okay. When everything was said and done they gave me clear referrals and ideas on bettering my situation. Though I'm not insured and the financial impact is there I have no issues recommending this location.