UF Health Emergency & Urgent Care Center - Baymeadows
Emergency Medicine
11251 Lamb Tail Lane
Jacksonville, FL 32256 Directions
4.6 out of 5
3,344 verified ratings
3,344 Ratings, 312 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 15, 2025
Services were professional, efficient, timely and thorough. I will absolutely recommend and use your company again.
Jun 15, 2025
The care is good, the doctor and the medical team as well as the front desk staff are very attentive and friendly. The only thing I would like is for the stay to be short and quick unless it is an urgent case.
Jun 15, 2025
I was impressed with how quickly I was taken back and given care needed. They seem to run thier waiting room very efficiently and get patients where they need to be asap. I have been to other urgent care places and other er rooms at hospitals and waited longer. All in all this place probably just as busy and seemed to need more rooms, but they did what they could to see everyone and care for them.
Jun 14, 2025
I left after 2 hours. I kept hearing the staff laugh in the back and the check in process was not what I expected.
Jun 13, 2025
Not for me
Too unprofessional and non caring staff as well as rude.
Jun 13, 2025
Very well
Jun 12, 2025
Need to give paitient more time and info
Jun 11, 2025
The service was very pleasant
Jun 10, 2025
Close by, excellent care. Thank you for taking Medicare.
Jun 10, 2025
I was brought by ambulance so immediately put in a room. However everyone was so attentive and kind. It was so comforting knowing I was getting the best care possible! Well done e UF!!!
Jun 9, 2025
Very professional and courteous n always listening to your complaint to make sure they service you completely
Jun 8, 2025
Time was incredibly brief and great the first visit!
The second visit felt like there was an abnormal amount of time spent waiting for the doctor, despite few patients in the hospital- it was also at 1am
Jun 8, 2025
The RN that came in first and talked to me was great. The Nurse that conducted my CT scan was also great. Both took the time to explain things and talk with me. I felt comfortable and like I was in good hands. Then there's a Nurse that came into my room to give meds for my visit. She wasn't pleasant to be receiving care from.
Jun 5, 2025
UF Health Emergency Health Care is good. I love how I was treated as a patient.
Jun 3, 2025
Thank you for an outstanding visit. Everyone was kind and compassionate.
May 30, 2025
I wish the staff could have told me where to fill my prescription. It was a holiday and most pharmacies were closed, it turned out
May 29, 2025
The RN and Doctor was fast and efficient.
May 29, 2025
I love this ER. I couldn't wait for it to open. We ( my family) have been here several times from me at 57 right down to my 6 months old grandson ( whom my daughter at 30 found out about by coming there).Can you say surprise! Also a 6 yo grandson. Everybody from the doctors right down to the security guards have been extremely nice.Even the house keepers do a great job of keeping it clean and shiney. We will continue visiting this ER when needed.
May 28, 2025
Everyone involved in my care was caring and friendly. Special shout out to nurse Rodney who was attentive and funny, putting me at ease.
May 27, 2025
This was the first time I'd been to this location (Frisco/Mckinney). I prefer the McKinney location. But I have recommended Legacy ER several times on social media group pages.
May 27, 2025
Yes when i was there last week on Wednesday the doctor i had gave me the wrong mg of prednisone I told him I do 60mg and he gave me 40mg which did not help me so I feel that they don't listen to there patients and i feel someone needs to give me the right mg
May 27, 2025
Great attitude if all service members. Male nurse was particularly effective - courteous, good communicator, friendly, knowledgeable
May 25, 2025
Every staff member I encountered was exceptional. Thank you!
May 24, 2025
Your staff was awesome.
May 24, 2025
Excellent
May 22, 2025
I just want to say that I felt safe reassured.
May 21, 2025
Every staff member treated me with respect and everyone was was very professional I have no complaints .
May 21, 2025
Keep up the great service you provide to your patients!
One suggestion-it would be nice to be have prescriptions sent to pharmacy electronically
May 21, 2025
Very efficient visit. Nurse Zack was exceptionally friendly and had a good rapport with my daughter, the patient. We highly recommend UF Health Urgent Care.
May 20, 2025
My visit occurred in the afternoon. the office was not busy. I did not see one other patient. I was brought back quickly to the room, which was nice. I proceeded to sit there for 45 minutes waiting on a physician to see me. there was no communication from the office staff as to expect delays nor did anyone check on me during that time.
May 19, 2025
I think the female doctor was not professional, she had me really upset, and afraid, and ask me is there anyone they could call, before checking me out, first, the nurse that took care of me the one that's pregnant and the radiology lady came and comforted me through the process,and everything turned out okay
May 19, 2025
Thank you guys for being so supportive as this was my first Doctors appointment as a adult without my mom. Youre staff, team, and environment is the best I have ever been to. You guys listened to how I was feeling and reassured me that nothing terrible was wrong. Hands down the best Urgent Care ive ever been too.
May 19, 2025
Everyone was very carrying and compassionate
May 18, 2025
I would like to thank the entire staff at New Kings for great customer service. I don't know if I would have made it without everyone from the front desk to the physician Dr. Farley and the nurses. I seen nothing but teamwork and positive patient care. I waited but the care was well worth the wait, and it was very busy they had several rescues coming in and again I waited but the wait was nothing compared to going Dt to the ER. When I think back at the treatment I can honestly say I am very grateful.
May 18, 2025
Great job once again. Third trip. Hard to pick out one area. All are great.
May 17, 2025
Everyone was so attentive and provided such great care! Thank you to the entire team who cared for me this week. The entire team was wonderful, the doctor, the nurses, the medical records/admin guy, the receptionist, etc. Thank you all so much!
May 14, 2025
Wonderful staff. They were so nice and put an eased. Explains d everything that was happening!
Thank you so much!
May 14, 2025
excellent care
May 11, 2025
The overall service is really great.
May 10, 2025
Horrible wait times. Staff is rude. Ended up leaving and just dealing with the reason why I went to begin with. Never will go there again
May 9, 2025
I was recently a patient and was so impressed by the speed and efficiency of the care I received.
I arrived at approximately 9:00am and was discharged by 10:15am a remarkably quick turnaround of roughly one hour and fifteen minutes.I felt well-cared for and the staff were attentive and professional.
Please extend my sincere thanks to the entire ER team. They are truly a credit to your institution.
Sincerely,
Henriett
May 8, 2025
Very good for the neighborhood .
May 8, 2025
Very thankful
May 7, 2025
My insurance has a co-pay, and your desk does not collect it when I visit! Why not?
May 6, 2025
Excellent service
May 5, 2025
Very professional awesome staff
May 5, 2025
Happy with everyone that took care of me. Everyone was so friendly and caring.
May 2, 2025
Insane charges, almost illegal.$10k for a few hours in the r ER with $7500 being just for the room. Unbelievable!!!
Apr 30, 2025
I highly recommended you all to everyone I know
Apr 29, 2025
Considering that this urgent care is in my provider's network, I thought my visit would be cheaper - I only needed to have my stitches removed.
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