11,456 Ratings, 2,313 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Tufts Primary Care for compassionate, attentive, and highly professional care. Commenters highlight providers’ excellent bedside manner, thoroughness, listening skills, and personalized attention—many say they feel heard, respected, and well cared for. Several note critical clinical outcomes (e.g., post-surgery recovery, tests that saved a life, improved A1C). Common positive callouts include specific clinicians and long-term trusting relationships. Overall sentiment is overwhelmingly positive with few criticisms.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 22, 2026
Caitlin Waters, MD
My doctor is so great she takes the time to listen to every word you say.
May 22, 2026
Diana Mahoney, NP
Diana is great !
May 21, 2026
Christen Fragala, MD
Dr Fragala has been my PC for many years now and I would not want another. She makes me feel very comfortable and I feel I can talk to her about any medical issues I have without being embarrassed or feel judged. Bottomline, I trust her.
May 21, 2026
Karen Poushter, NP
Excellent service
May 21, 2026
Christen Fragala, MD
Dr. Fragala is phenomenal!
May 21, 2026
Christen Fragala, MD
I feel like Dr Fragala is consistently working in my best interest and invested in my good health.
May 21, 2026
Greta Gania, DO
Dr Gania is someone I can have honest appropiate conversations about my medical care.
May 21, 2026
Audra Williams, MD
Dr Williams is a great doctor
May 21, 2026
Audra Williams, MD
I am truly fortunate to have Dr Williams as my PCP.
May 21, 2026
Deirdre Connolly, MD
Very patient and listening to me.
May 21, 2026
HARVEEN SINGH
She seems to care about my needs
May 21, 2026
Bridget Schulz, NP
Very Thorough
May 21, 2026
Sandy Lam Alvarado, NP
Very comfortable being there
May 21, 2026
Kimberly Delrossi, NP
She was so nice. I felt cared for.
May 21, 2026
Veronica Bacong-Yu, PA
I felt positive that the care i received was reassuring an professionally thank you .
May 21, 2026
Paul Harcourt, MD
Very easy to speak too. He listens well. Responds immediately to my needs my family is very fortunate to have him as our pcp
May 21, 2026
Elizabeth Tsai, DO
Great first visit! I'll be back.
May 21, 2026
MEGHAN CHENEVERT
Megan is the best! She answered all my questions and gave a to do list of tests, vaccines etc that should be done.
May 20, 2026
Lisa Brengola, NP
Lisa is the best
May 20, 2026
Kristyn Newhall, MD
I love how. Comforting I feel when I come here to my appointments because I know that I will get the care and respect that I need. They always listen to my needs and issues and provide me with the information I need to get well and or the service that can help me.
May 20, 2026
Gary Pransky, MD
Very pleasant to talk to
May 20, 2026
Caitlin Waters, MD
Very pleasant. Explains well.
May 20, 2026
Caitlin Waters, MD
I’m extremely happy to have Dr Waters as my primary care physician.
May 20, 2026
Thomas Salines, NP
Tom is always very present actually listens to you and is always a pleasure to see
May 20, 2026
Benjamin Calef, MD
Dr Calef is great
Very empathetic and knowledgeable
I trust him a great deal
May 20, 2026
Jennifer Luo Powell, MD, DO
I can honestly say she is by far my favorite Dr I have had & I'm in my 60's.
May 20, 2026
Jennifer Luo Powell, MD, DO
Good
May 19, 2026
Diana Mahoney, NP
She’s amazing, kind hearted and genuinely cares about her patients
May 19, 2026
STACEY BREEN GREALLY
Dr Breen- Greally is very friendly and attentive and timely.
May 19, 2026
Brittany Paskal, NP
Professional, friendly and a good communicator.
May 19, 2026
Kerry Watroba, NP
Kerry is Top Notch~
May 19, 2026
Namgyal Tsewang, MD
Dr Tsewang never makes me feel rushed. Explains clearly to any questions I bring up.
May 19, 2026
CHRISTINE RIZK
If I need help explaining a medication or a procedure they take their time and don’t rush with the help I need. I feel well taken care of.
May 19, 2026
Deirdre Connolly, MD
I have been with Her for many years, and If I felt that She was not a good fit, I would have moved on LOOOONG ago. I like my Dr. Thank You!
May 19, 2026
Patricia Sereno, MD, MPH
Very down to earth, took time with me
May 19, 2026
JENNIFER SAENZ
She was caring about my wellbeing both physical and mental.
May 19, 2026
Elizabeth Donahue-Valeri, NP
She is compassionate, listens, hears and is a pleasure to work with. Knowledgeable and explains the circumstances. Tufts is fortunate to have Liz Donahue!
May 19, 2026
Samantha Covelle, NP
Very satisfied with Samantha.
May 19, 2026
Lindsey Cucchiara, NP
Attentive. Makes appropriate recommendations. Gets orders in quickly.
May 19, 2026
Yazmin Romero, NP
She’s amazing!
May 19, 2026
Patrick O'Neil, MD
He was excellent
May 18, 2026
Karen Poushter, NP
I received excellent care from my clinician.
May 18, 2026
John Ragucci, MD
Keeping do it a great job.
May 18, 2026
KATELYN IGO
Excellent care
May 18, 2026
KERRILYN PESSIN
She was very supportive and explained everything to me. I felt motivated for my weight loss.
May 18, 2026
JOSEPHINE GAVIOLA
Just great and caring.
May 18, 2026
Kerry Watroba, NP
Kerry is great!
May 18, 2026
Namgyal Tsewang, MD
MD is not “warm and fuzzy” but is very thorough and professional….my primary recently retired and this is a new relationship for me…overall I am very pleased with this MD and office.
May 18, 2026
Deirdre Connolly, MD
All positive feedback.
May 18, 2026
Carol Reich, NP
The care that she provided was above and beyond