11,527 Ratings, 2,324 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Tufts Primary Care for compassionate, attentive, and highly professional care. Commenters highlight providers’ excellent bedside manner, thoroughness, listening skills, and personalized attention—many say they feel heard, respected, and well cared for. Several note critical clinical outcomes (e.g., post-surgery recovery, tests that saved a life, improved A1C). Common positive callouts include specific clinicians and long-term trusting relationships. Overall sentiment is overwhelmingly positive with few criticisms.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 23, 2025
Kelley Gregorovic, NP
Kelley is pleasant and answers all my questions
Nov 23, 2025
Joseph Dulac, MD
Good service
Nov 23, 2025
Elliot Schaeffer, MD, DO
Very nice and caring
Nov 23, 2025
Bridget Schulz, NP
I love and appreciate Bridget
Nov 22, 2025
Cindy Cheng, MD
Excellent
Nov 22, 2025
Raymond Lewis, Jr., MD
Extremely knowledgeable and relatable
Nov 22, 2025
LINDSAY DAMASO
She's just amazing an I am very comfortable talking with her. She's just super !
Nov 22, 2025
Greta Gania, DO
Patient
Nov 22, 2025
Audra Williams, MD
She is very professional and always answers my questions and explains to me in a way that I understand
Nov 21, 2025
CHRISTINE RIZK
Always super helpful and efficient.
Nov 21, 2025
LINDSAY DAMASO
Very knowledgeable and attentive.
Nov 21, 2025
Alla Goldburt, MD
Wonderful
Nov 21, 2025
Alla Goldburt, MD
Always feel like she does the best for me.
Nov 21, 2025
JENNIFER SAENZ
It was excellent in meeting with the clinician.
Nov 21, 2025
Lisa Brengola, NP
Lisa is very nice and understanding
Nov 21, 2025
Yazmin Romero, NP
Yazmin is thorough and listens very well
Nov 20, 2025
Caitlin Waters, MD
Professional.
Nov 20, 2025
Diana Mahoney, NP
She is wonderful !!
Nov 20, 2025
Kristyn Newhall, MD
Was very kind and understanding and made me feel comfortable
Nov 20, 2025
Matthew Siu, MD
Dr. Siu has been caring for myself and my family for more than 20 years very trusted very informative very Professional and always ask if we have any more questions concerning health and well-being. He’s the best.
Nov 20, 2025
Deirdre Connolly, MD
Dr Connolly is knowledgeable and very approachable . She’s a great person and I trust and respect her professional medical advice .
Nov 20, 2025
Sandy Lam Alvarado, NP
Sandy makes me feel comfortable and answers all my questions. I feel well taken care of.
Nov 20, 2025
Karen Poushter, NP
Very caring and an incredible listener.
Nov 19, 2025
STACEY BREEN GREALLY
She is a lovely, caring woman
Nov 19, 2025
Christen Fragala, MD
I’m happy there. Dr. Fragala is great.
Nov 19, 2025
LINDSAY DAMASO
Helpful and informative.
Nov 19, 2025
CHRISTINE RIZK
she was great, thanks
Nov 19, 2025
Kelly Carignan, NP
The best care ever. So happy having Kelly for my health care
Nov 19, 2025
Kelly Carignan, NP
My clinician was outstanding. They were attentive, professional, and genuinely caring. I felt listened to and well supported throughout my visit.
Nov 18, 2025
KERRILYN PESSIN
Thoughtful, detailed and thorough.
Nov 18, 2025
Malina Holmes, MD
Dr. Holmes was great.
Nov 18, 2025
Caitlin Waters, MD
Dr. Waters entered the room with the charm of an old friend, I am a new patient. She immediately wanted to get to know me as a person and my life experiences. I appreciated being seen as an individual who has merit. I have not engaged with the medical field for twenty-five years , Dr. Waters has made me willing to be part of her medical team. She is a “Keeper.”
Nov 18, 2025
Lisa Diburro, NP
Very kind and attentive
Nov 17, 2025
Matthew Siu, MD
Dr. Siu is very knowledgeable and explains things in a way that is easy to understand.
Nov 17, 2025
Yuan Yao, MD, MBA - Closed
Dr. Yao is knowledgeable, friendly, and professional.
Nov 17, 2025
Greta Gania, DO
Always a pleasure going here
Nov 17, 2025
Kristyn Newhall, MD
I met Dr Newhall several years ago when my PC was not available. She was then and still is professional, friendly concerned, and just super nice. Im so glad she’s my PC going forward.
Nov 17, 2025
Kerry Watroba, NP
My concerns were met meds always meets my needs.
Nov 17, 2025
Matthew Siu, MD
Dr. Sue listens he watches he make sure that you know that everything you say is important. He explains it in detail what’s going on and always ask me if I have any
Nov 17, 2025
Audra Williams, MD
She was friendly and made me feel comfortable
Nov 17, 2025
Audra Williams, MD
My appointment went well and I have zero complaints.
Nov 17, 2025
Patricia Sereno, MD, MPH
I was happy to get an appointment with Dr Sereno and she is the best ! Dr Sereno is so great!
Nov 17, 2025
Seung-Jae Lee, MD - DUPLICATE
I live in Franklin but I followed Dr Lee there because he is an amazing doctor!
Nov 17, 2025
Elliot Schaeffer, MD, DO
Dr. Schaefer is a fantastic Dr. Very happy I have him as my PCP.
Nov 17, 2025
STACEY BREEN GREALLY
Dr Breen was very good
Nov 16, 2025
Kelly Carignan, NP
I have complete trust in NP Kelly Carignan and enjoy my visits with her.
Nov 16, 2025
Yazmin Romero, NP
Always professional
Nov 16, 2025
Emelyn Molato, MD
She always listens to me and she always gives me enough time to update her on my life
Nov 16, 2025
CHRISTINE RIZK
Top marks..highly recommend.
Nov 15, 2025
Sandy Lam Alvarado, NP
NP Sandy patiently listened and took notes of my many family’s and my health concerns. Her advice will help me in deciding on a more healthy self. Feeling safe and listened to is so important.