1,209 Ratings, 254 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients express high satisfaction with Tufts Neurosurgery, emphasizing exceptional professionalism, compassionate care, and clear communication. Many highlight thorough explanations of conditions and surgical procedures, fostering confidence and trust. The team is praised for being approachable, knowledgeable, and attentive, with several patients recommending providers to family and friends. Positive sentiments include gratitude for successful surgical outcomes and personalized attention that makes patients feel heard and comfortable. Overall, the group is viewed as delivering outstanding neurosurgical care with a patient-centered approach.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 6, 2026
Marie Roguski, MD, MPH
Good service
Jan 6, 2026
Ron Riesenburger, MD
I was very impressed with Dr R!
Jan 5, 2026
Carl Heilman, MD
He was as professional as he was personable.
Jan 5, 2026
Carl Heilman, MD
Thank you for taking such great care of me, Dr. Heilman.
Jan 5, 2026
Adel Malek, MD, PhD
Dr. Malek was kind, courteous, and friendly, which was greatly appreciated given the unknowns of my health. I respect his position as a neurosurgeon and, at the appointment, relied on his wealth of knowledge and years of experience that comes with the territory. He explained everything clearly and in terms that we’re easy to understand regarding the scan results that were up on the screen. It was also encouraging to learn of someone through a mutual friend who had seen Dr. Malek as a patient in the past and had only high regard for him.
Jan 4, 2026
Jayde Nail, MD
She was very informative and I was very comfortable with her
Jan 1, 2026
Carl Heilman, MD
Great knowledge experience and manner
Dec 31, 2025
Mina Safain, MD
I was very pleased
Dec 28, 2025
Adel Malek, MD, PhD
Dr Malek explained my case quite well. It was a very different issue for me, but he helped me to understand what was going on in my brain.
Dec 26, 2025
Adel Malek, MD, PhD
He was extremely nice
Dec 21, 2025
Jason Frerich, MD, MPH
He spent as much time with me as I needed. He explained everything in a way that was easy to understand. He spoke to me, not at me, and explained the why behind the tests he would like to have done. His approach to my issues was very comforting
Dec 20, 2025
James Kryzanski, MD
Excellent
Dec 19, 2025
Adel Malek, MD, PhD
Very professional and kind and caring
Dec 19, 2025
Jason Frerich, MD, MPH
Dr. Frerich is a credit to TMC, and I am thankful for his care thus far.
Dec 18, 2025
Adel Malek, MD, PhD
Dr. Malek has a wonderful bedside manner. I was insecure nervous as this was the first time I had a procedure and Dr. Malek and team did everything they could to make me comfortable.
Dec 18, 2025
Carl Heilman, MD
My clinician has the utmost knowledge about my condition
Dec 17, 2025
Adel Malek, MD, PhD
Great service
Dec 10, 2025
Marie Roguski, MD, MPH
Excelent
Dec 5, 2025
Adel Malek, MD, PhD
Good
Dec 4, 2025
Ron Riesenburger, MD
He is completely talented in his field. I trust him completelye.
Dec 3, 2025
Mina Safain, MD
Great Doctor and Great person !
Dec 3, 2025
Mina Safain, MD
the care and consideration we've received from Dr. Safain and other staff has been outstanding...Thank you.
Dec 2, 2025
Ron Riesenburger, MD
He was very disappointing compared to other times I worked with him
Dec 2, 2025
Jason Frerich, MD, MPH
Very Knowledgeable, thorough.
Dec 1, 2025
Carl Heilman, MD
Dr.Heilman was referred to me by my local neurosurgeons' office, who did not handle my specific diagnosis. I would also recommend him to anyone needing the services of a neurosurgeon.
Dec 1, 2025
Carl Heilman, MD
He's thorough, patient, and an expert. What else can you ask for?
Nov 29, 2025
Mina Safain, MD
Courteous and patient!
Nov 25, 2025
Marie Roguski, MD, MPH
Dr. Roguski is seriously the best in toughest. Medical Center is so lucky to have her! She is so amazing at her job- so knowledgeable in skilled and has the best bedside manner I have seen in any surgeon! She is so attentive and very caring. Thank you, Dr. Roguski!
Nov 25, 2025
Jason Frerich, MD, MPH
Very kind and caring person
Nov 22, 2025
Adel Malek, MD, PhD
Extremely busy but takes his time to explain. Thank you Dr. Malek.
Nov 21, 2025
Jayde Nail, MD
Very professional, explained things in detail, encourage me
Nov 19, 2025
Julian Wu, MD
Dr. Wu was respectful and kind; he never rushed me through the discussion.
Nov 17, 2025
Jason Frerich, MD, MPH
Extremely professional, courteous, exceptional!
Nov 16, 2025
James Kryzanski, MD
Dr. K has been fabulous throughout the years of taking care of me. I appreciate him and this hospital more than you know!
Nov 15, 2025
James Kryzanski, MD
Very professional and very nice
Nov 14, 2025
Jayde Nail, MD
lol the apocalypse could happen and I would travel on horseback to refer my friends and family to you all
Nov 14, 2025
Jayde Nail, MD
Dr. Nail has put our family at ease with my upcoming operation. I am fortunate to have her as my doctor.
Nov 13, 2025
Mina Safain, MD
Excellent clinical assessment skills and communication skills.
Nov 12, 2025
James Kryzanski, MD
Kryzanski is awesome
Nov 10, 2025
Jason Frerich, MD, MPH
Excellent communication skills. Listens well
Nov 10, 2025
Ron Riesenburger, MD
I feel I am getting the best care with Dr Riesenburger.
Nov 8, 2025
Mina Safain, MD
Great care
Nov 8, 2025
James Kryzanski, MD
I first saw Dr.Kryzanski when he first joined the staff on referral. I had been suffering with a very painful back issue for a number of months with no effective treatment intervention including injections at a pain clinic. That changed with the referral to Tufts and evaluation by Dr. Kryzanski who was the only one to detect that the issue was not spinal but a synovial cyst on my sciatic nerve. Micro surgery was an immediate success and I was pain free and returned to all the activities I was not able to do for almost six months - from walking and sitting pain-free to golf and tennis. For that, I will be forever grateful.
Nov 5, 2025
James Kryzanski, MD
Very knowledgeable and courteous
Nov 3, 2025
Jason Frerich, MD, MPH
Very good
Nov 3, 2025
Ron Riesenburger, MD
Well done, honest.
Nov 1, 2025
Mina Safain, MD
The clinician was excellent - listened to me as nd explained things well!
Nov 1, 2025
Adel Malek, MD, PhD
Kind and personable.
Oct 31, 2025
James Kryzanski, MD
Dr. Kryzanski is great doctor not only is he easy to talk to but he’s a great listener also.
I had a few question about a couple things( not really medical) I asked my question and the way the doctor answered it and the analogy he used was perfect and it made sense . Sometimes as a patient you’re timid to talk to your doctor but I found talking with Dr.Kraysanki was very easy and the professionalism was nothing but the best .
Oct 29, 2025
Julian Wu, MD
I am very grateful for the treatment I have received over the past 19 years from Dr. Wu and the neurosurgery staff at Tufts Medical Center