1,206 Ratings, 221 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients express high satisfaction with Tufts Neurosurgery, emphasizing exceptional professionalism, compassionate care, and clear communication. Many highlight thorough explanations of conditions and surgical procedures, fostering confidence and trust. The team is praised for being approachable, knowledgeable, and attentive, with several patients recommending providers to family and friends. Positive sentiments include gratitude for successful surgical outcomes and personalized attention that makes patients feel heard and comfortable. Overall, the group is viewed as delivering outstanding neurosurgical care with a patient-centered approach.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 3, 2026
Marie Roguski, MD, MPH
Explained in detail my health issue and how we will proceed if things get worse
Mar 2, 2026
Adel Malek, MD, PhD
I have recommended him if anyone needs a neurosurgeon. He explains everything so you understand.
Mar 2, 2026
Jason Frerich, MD, MPH
He has an excellent bed side manner. Is friendly and approachable. He answers all questions clearly and in layman’s terms. He has been available by phone or email.
Mar 2, 2026
Ron Riesenburger, MD
He is very open and honest. He makes you feel like you are his one and only patient and you know the waiting room is full . He reviews all findings thoroughly and any implications. His recommendations are always reasonable and sensible.. I am grateful he is my doctor.
Feb 27, 2026
Jason Frerich, MD, MPH
He always takes the time to explain everything to me. He also asked me if I have any questions on things I don't understand and ready to make comfortable while he explain.
Feb 26, 2026
Ron Riesenburger, MD
Very attentive
Feb 23, 2026
Jason Frerich, MD, MPH
As a person with a disability I felt like he listened to my needs, concerns and took the time to answer any questions I may have had. Explained things to me the way I could understand. I could tell he was invested in my health and not looking at me as “buts in beds” as many hospitals look at patients.
Feb 21, 2026
Julian Wu, MD
Dr Wu explained everything in a way I could understand easily.
Feb 19, 2026
Ron Riesenburger, MD
great doc
Feb 18, 2026
Jason Frerich, MD, MPH
I would feel confident in having Dr. Frerich perform his recommended surgery on my back.
Feb 17, 2026
Carl Heilman, MD
My clinician is a rock star in his field!!
Feb 14, 2026
Jason Frerich, MD, MPH
Dr. Frerich is a highly skilled neurosurgeon. He is very nice and does his job very well!
Feb 13, 2026
Carl Heilman, MD
Dr. Heilman is wonderful. He explains causes and treatment well. He spends time with you. He is knowledgeable . Highly recommend
Feb 12, 2026
Ron Riesenburger, MD
Good
Feb 11, 2026
James Kryzanski, MD
Very friendly and attentive
Feb 10, 2026
Jayde Nail, MD
Very pleasant very knowledgeable always on time
Very caring
Feb 10, 2026
Ran Ku, PA
Very professional.
Feb 10, 2026
Ron Riesenburger, MD
Very humble doctor that listened to patient's problems and provided honest opinions and recommendations.
Feb 10, 2026
Mina Safain, MD
I highly recommend Dr Safain.
Feb 9, 2026
Carl Heilman, MD
I appreciate the level of care & respect that Dr. Heilman always provides. It is such a pleasant change from my experience in other practices. I felt like a person, not a number.
Feb 8, 2026
Marie Roguski, MD, MPH
Dr Roguski was outstanding and I would highly recommend her to anyone in need of a neurological consultation.
Feb 6, 2026
Jason Frerich, MD, MPH
Have recommended Dr Frerich
Feb 6, 2026
Jason Frerich, MD, MPH
Dr Frerich is the best of the best!
Feb 5, 2026
Julian Wu, MD
Dr. Wu is a wonderful and caring person. I feel comfortable with his knowledge and expertise.
Feb 4, 2026
James Kryzanski, MD
I referred a friend to the doctor and received the same positive experience
Feb 4, 2026
James Kryzanski, MD
Answered all my questions and explained things easily for me to understand
Feb 1, 2026
Julian Wu, MD
Very pleasant and knowledgeable
Jan 31, 2026
Jason Frerich, MD, MPH
Dr Frerich has been a magician for me.
He fully gave me my life back.
Very few humans have this kind of talent associated with kindness and attention.
Exceptional!
Jan 29, 2026
Ron Riesenburger, MD
dr. ron riesenburger took time and listened. Validated my concerns and is taking time to look into past records and referring me to other Dt who may also be able to help
Jan 28, 2026
James Kryzanski, MD
Clinician listened to patient very carefully, would ask patient if they had questions or anything else to add.
Jan 28, 2026
James Kryzanski, MD
An incredibly good experience. I FELT CARED FOR with a surgeon highly recommended
Jan 27, 2026
Carl Heilman, MD
I am so grateful to Dr Heilman for the care I received before, during, and after my second brain surgery!
Jan 25, 2026
Adel Malek, MD, PhD
She was very thorough
Jan 21, 2026
James Kryzanski, MD
Explained things clearly and answered all
questions
Jan 21, 2026
James Kryzanski, MD
Dr kryzanski is the Best. I would Highly recommend. So happy I found this doctor. Hes the cream of the crop
Jan 15, 2026
Ron Riesenburger, MD
I feel secure and honored to have Dr. Riesenburger in charge of my medical needs and will enthusiastically recommend him to any in need of his skill set.
Jan 13, 2026
Ron Riesenburger, MD
Absolutely wonderful person! No one else I would trust with my spine!!!
Jan 13, 2026
Ron Riesenburger, MD
Please keep him happy working in Tufts.
Jan 9, 2026
Adel Malek, MD, PhD
Very knowledgeable ,empathetic understanding and helpful as always!!
Jan 9, 2026
Jason Frerich, MD, MPH
Very focused, good explanation.
Jan 6, 2026
Marie Roguski, MD, MPH
Good service
Jan 6, 2026
Ron Riesenburger, MD
I was very impressed with Dr R!
Jan 5, 2026
Carl Heilman, MD
He was as professional as he was personable.
Jan 5, 2026
Carl Heilman, MD
Thank you for taking such great care of me, Dr. Heilman.
Jan 5, 2026
Adel Malek, MD, PhD
Dr. Malek was kind, courteous, and friendly, which was greatly appreciated given the unknowns of my health. I respect his position as a neurosurgeon and, at the appointment, relied on his wealth of knowledge and years of experience that comes with the territory. He explained everything clearly and in terms that we’re easy to understand regarding the scan results that were up on the screen. It was also encouraging to learn of someone through a mutual friend who had seen Dr. Malek as a patient in the past and had only high regard for him.
Jan 4, 2026
Jayde Nail, MD
She was very informative and I was very comfortable with her
Jan 1, 2026
Carl Heilman, MD
Great knowledge experience and manner
Dec 31, 2025
Mina Safain, MD
I was very pleased
Dec 28, 2025
Adel Malek, MD, PhD
Dr Malek explained my case quite well. It was a very different issue for me, but he helped me to understand what was going on in my brain.
Dec 26, 2025
Adel Malek, MD, PhD
He was extremely nice