Ben M Tsai , MD
Colon and Rectal Surgery
Franciscan Physician Network Indiana Colon & Rectal Specialists Indianapolis
5255 E. Stop 11 Road, Suite 250
Indianapolis, IN 46237 Directions
4.9 out of 5
173 verified ratings
173 Ratings, 110 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 21, 2025
Dr Tsai was knowledgeable, kind, and thorough.
Nov 20, 2025
I like Dr Tsai he is very thorough
Nov 20, 2025
He explained everything very well and I didn't feel rushed.
Nov 19, 2025
I appreciated his professionalism.
Nov 18, 2025
He was very informative in a succinct yet personable manner both before and after the procedure. I felt very comfortable and the surgery was flawless. I highly recommend this Dr.
Nov 10, 2025
He was kind, gentle, understanding, explained everything and answered all my questions and gave me instructions about home care of myself.
Nov 7, 2025
He was very personable and I have had no negative side effects from this procedure he preformed.
Nov 6, 2025
Very friendly. Explained thing in terms I could understand
Nov 6, 2025
He was very personable. The experience was painless.
Nov 5, 2025
Excellent people skills.
Nov 4, 2025
Very nice. Talks to his patients and family.
Nov 4, 2025
He was very professional. He helped me understand everything I needed to know. During my procedure he kept me up to date on all the things I should expect. Thank you, doctor!
Nov 3, 2025
very compassionate and understanding
Oct 31, 2025
He was very kind and professional
Oct 30, 2025
A very good doctor
Oct 30, 2025
Explained everything I needed to know
Oct 29, 2025
They were helpful and kind.
Oct 2, 2025
Very nice, informative and professional.
Sep 30, 2025
See above comments. My evaluation of the facility was based on their performance.
Sep 30, 2025
Skilled and professional
Sep 30, 2025
Very knowledgeable and professional.
Sep 27, 2025
He was very kind and seems to be really caring and makes you not feel uncomfortable.I was so embarrassed about having to go to the bottom doctor and he didn’t make me feel weird or embarrassed at all
Sep 26, 2025
He seems very knowledgeable and kind
Sep 26, 2025
He was very informative and polite.
Sep 25, 2025
Appears competent and caring. Very informative.
Sep 24, 2025
They make u fell very comfortable
Sep 24, 2025
friendly, knowledgeable, took time to explain before and after the proceedure
Sep 23, 2025
got it done quick
Sep 23, 2025
Nice guy, knowledgeable, efficient
Sep 18, 2025
Kind, excellent bedside manner. Made sure everything was explained.
Sep 16, 2025
friendly and professional
Sep 9, 2025
Dr. Tsai was nice and personable also very professional. He made me feel more comfortable about my upcoming procedure.
Sep 3, 2025
Very kind and explained things well
Aug 25, 2025
Really good treatment & care.
Aug 21, 2025
Kind, nice, and very caring. He listened to me. He explained everything that he was doing.
Aug 21, 2025
He is simply the best!
Aug 15, 2025
Very competent,but cool.
Aug 14, 2025
If I know somebody that needs their colon taken out, I would definitely recommend him. He took mine out. Does the sigmoid biannually for me. He saved my life as far as I’m concerned.
Aug 8, 2025
Excellent care
Aug 7, 2025
He was very knowledgeable and told me everything that I asked about .
Aug 7, 2025
Dr. Tsai was very nice and willing to talk with me and answered any questions. Plus he does a great. Job and keeps everyone informed.
Aug 7, 2025
He is excellent. Did my internal hemorrhoids surgery 13 years ago and my colonoscopy today. Both went well. Will go to him if needed. Although I hope I don’t need him again. He is top notch.
Aug 6, 2025
Knowledgeable nurses and kind, helpful admitting staff.
Aug 5, 2025
Dr Tsai and assistant Shannon are the best. Professional, courteous and brilliant. Saved me from a lot of bad things!
Aug 3, 2025
Dr.Tsai makes you feel very comfortable during testing excellent and intelligent doctor.
Jul 30, 2025
great bedside manner, knowledgeable, great communication
Jul 29, 2025
Because of his friendly helpful manner but because he is so on the point and thorough.
Jul 26, 2025
Consistently good and caring. Knowledgeable and friendly.
Jul 25, 2025
seemed friendly and knowledgeable after meeting him for the first time.
Jul 23, 2025
He is a great doctor!!!