Ben M Tsai , MD
Colon and Rectal Surgery
Franciscan Physician Network Indiana Colon & Rectal Specialists Indianapolis
5255 E. Stop 11 Road, Suite 250
Indianapolis, IN 46237 Directions
4.9 out of 5
195 verified ratings
195 Ratings, 122 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2025
I was only able to talk to him a few minutes, but he seemed very nice and approachable
Jun 26, 2025
Dr Tsai is fantastic. Very knowledgeable and had a calming demeanor that is very important.
Jun 25, 2025
Dr. Tsai was great, he explained everything and let me know what has caused my problems, what could be done to help and the next steps to take. He made sure I had all of my questions answered before we moved on. Very kind, knowledgeable and compassionate.
Jun 24, 2025
My nurse Shannon was exceptional at explaining procedures and helping with personal concerns and worries. She consistently made me feel seen, heard, and respected in my choices, which is all a patient would want in an uncomfortable situation. Dr. Tsai was wonderful as well. He is kind, caring, attentive and took the time to explain every step of the way. They both answered my questions, eliminated my fears and built my trust in the process. In a world where people are quick to share their bad experiences I want to share my positive experience with both Dr. Tsai and Shannon.
Jun 23, 2025
He appears to have my concerns as top priority, and is NOT “selling” an expensive surgery (like some doctors)
Jun 19, 2025
Let me know what would be done and very informative
Jun 19, 2025
Doctor was very informative. Great bedside manner. I appreciated the thoroughness of his explanation of choices of care and that he left the decision completely up to me with no pressure!
Jun 19, 2025
Very impressed with his knowledge, and manner. He was straightforward and yet gentle in explaining everything he would do during the exam as well as describing follow-up testing.
Jun 19, 2025
Dr. Tsai has been so good and explains any questions you have.give his team a A++
Jun 17, 2025
Explained things well.
Jun 17, 2025
He was very pleasant and not intimidating for worried patient.
Jun 16, 2025
Answer my questions.
Jun 12, 2025
Always great.
Jun 12, 2025
It's my practice to not recommend where to receive treatment or stores to anyone.
OTHERWISE THE ABOVE WOULD BE A FIRM 10!
HOWEVER, CARE WAS EXCELLENT. BEN TSAI AND STAFF were awesome . . . attentive, kind, etc.
Thanks for your understanding.
Jun 3, 2025
Great explanation of procedures
Jun 2, 2025
Customer care
Jun 1, 2025
The very best doctor and surgeon and very professional and kind doctor extremely knowledgeable and answers all questions and concerns.
May 22, 2025
Easy to talk to.
May 8, 2025
The doctor and his team were knowledgeable and supportive.
Apr 29, 2025
Dr. Tsai was easy to talk to and readily put me at ease. He was very thorough and gentle during the rectal exam. He explained everything that he was going to do. All my questions were answered sufficiently. He and his attending nurse were very professional and pleasant.
Apr 29, 2025
Very friendly and explains exactly what you're options are to get you back to being healthy again. Very knowledgeable in explaining what is going on.
Apr 22, 2025
Personable, explains procedures say they can bee understood.
Apr 22, 2025
Because is a good person and doctor
Apr 21, 2025
He explained everything well and answered my questions.
Apr 19, 2025
He was patient, explained everything very clearly & just seemed kind
Apr 17, 2025
He's a great Surgeon!
Apr 17, 2025
Extremely professional, efficient, and friendly. I’d rather not see anyone else.
Apr 15, 2025
Dr. Ben Tsai was very courteous, polite, and took the time to answer all my questions. He was also sincere and genuine with making sure I was taken care of.
Apr 15, 2025
Great appt.
Apr 14, 2025
Patient - takes the time to answer any and all questions
Apr 12, 2025
Very thorough, attentive, and explains things very well. I never felt 'rushed'...
Apr 8, 2025
I trust him
Apr 7, 2025
Listened and took the time to clearly explain my condition and to answer any and all questions
Mar 22, 2025
Personable, kept me informed of my options.
Mar 20, 2025
Based on my one visit, and only bc it's one visit. I scheduled my next two appointments there. It's close to my work.
Mar 10, 2025
Caring and expains
Feb 23, 2025
He introduced himself, and then came back afterwards to let us know the outcome. I left feeling good.
Feb 12, 2025
He’s the best!
Feb 4, 2025
Nice, and explained everything well
Jan 30, 2025
He answered all of my questions.
Jan 25, 2025
takes time to explain
Jan 22, 2025
Professional, thorough and kind in his approach with me on my initial visit, where he addressed my medical needs swiftly and thoroughly and the follow up was handled with the same care and prof ssionalism!
Jan 21, 2025
Compassionate
Jan 21, 2025
Explained everything well.
Jan 16, 2025
a true professional with great bedside manner.
Jan 11, 2025
Kind and caring doctor
Jan 9, 2025
Friendliness and skill
Jan 8, 2025
Dr Tsai came highly recommended, I had previously been a patient of Dr Johansen for the past approximately 25+ years and very satisfied with all the care he had given and other family members over the years. After he retired i wasnt sure who to go to until Brian Turpin a patient of dr Tsai told me about him. After today i feel very good about Dr Tsai and his team being our new Colon specialist team for all of us !!
We were very impressed with the whole crew! Thank you
Dec 21, 2024
He explained the procedure in terms that I could understand
Dec 17, 2024
He took excellent care of me .. colon cancer