Dr. Austin Tsai, MD
Family Medicine
Fayetteville
4100 Medical Center Dr., Suite 104
Fayetteville, NY 13066 Directions
4.9 out of 5
138 verified ratings
138 Ratings, 60 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 5, 2026
He should get a raise for the great work
May 21, 2026
Wonderful doctor. Patient, listens to my concerns before responding. Speaks to me in terms that I understand. I have the utmost confidence in Dr Tsai and believe he has my best interest in mind. My wife and daughter are also patients of Dr Tsai as a result of my experience.
May 21, 2026
Knowledgeable and approachable
May 19, 2026
All questions answered. Wait time quite short.
May 14, 2026
I wouldn’t trade him in for another doctor.
May 12, 2026
He is personable and accommodating
May 8, 2026
Very satisfied with appointment in every way.
May 7, 2026
Very great doctor took a lot of time with me and explained everything very well And let’s know about test results properly
May 1, 2026
Thanks Dr. Tsai. I appreciated your care and genuine interest in my medical needs. It was appreciated.
Apr 28, 2026
I feel Dr Tsai is an old soul. He is extremely kind and listens to my mom who is 89.
Apr 24, 2026
I have nothing but respect for Dr. Tsai’s approach to serving my family.
Apr 24, 2026
He is a gem!
Apr 23, 2026
I feel so fortunate to have Dr. Tsai as my primary physician. He is a kind gentleman that is very knowledgeable, resourceful, analytical, and always comes up with a diagnosis, and the solutions to take care of it. He is a very good listener and is a master at back and forth conversation to find the answers.
Apr 23, 2026
Trustworthy.
Apr 16, 2026
attending this place only because of Dr. Tsai
Apr 9, 2026
I was very happy with the visit
Mar 20, 2026
Dr. Tsai is a wonderful medical provider. He's extremely thorough and is always a good listener regarding any health concerns.
Mar 20, 2026
Provide excellent care and explained things for George to easily understand. Would highly recommend him to others.
Mar 20, 2026
All super!!!
Mar 20, 2026
Faced with an unexpected diagnostic test result, Dr. Tsai quickly pivoted to explain to me what it meant and what followup is called for.
Mar 17, 2026
Great doctor!!!
Feb 26, 2026
Dr. Tsai is compassionate and very knowledgeable. Dr. Tsai communicates in a clear and respectful manner. His care and wisdom comes through with every encounter.
Feb 26, 2026
I feel that DOCTOR Tsai is one of the best doctors I have ever had. He’s an outstanding doctor and takes each patient and explains everything to them. I just can’t say enough about the doctor he is really the most fantastic doctor I’ve ever had.
Feb 26, 2026
Dr. Tsai's comments on my blood work results were appreciated.
Feb 12, 2026
I have been seeing Dr. Tsai for a number of years and feel I get the best care possible. He and his team are competent, skillful and efficient. They maintain a high standard of care.
Jan 23, 2026
Excellent physician
Jan 8, 2026
Always willing to listen to me
Dec 30, 2025
He explains things so I understand what he is saying.
Dec 18, 2025
Outstanding DOCTOR and also his nurse Patty is outstanding
Dec 16, 2025
Excellent doctor!
Dec 2, 2025
I like his staff. His nurse is very professional and she has a sense of humor. Which seems to be critical in medicine today.
Nov 21, 2025
Encouraged me to see my podiatrist for checkup on orthotic insert that may be the cause of my hip pain. Gave me referral for physical therapy.
Nov 20, 2025
I have the utmost respect for, and confidence in Dr Tsai, and the care that he provides me, my wife, our daughter and my parents with. I have referred a friend to Dr Tsai who also raved about the care Dr Tsai provides him with. Dr Tsai is an asset to the medical profession.
Nov 13, 2025
Resolved a blocked eardrum
Oct 24, 2025
I feel very fortunate to have Dr.Tsai as my doctor
Oct 17, 2025
Love him.
Oct 16, 2025
He always acts like you are his only patient!
Oct 16, 2025
He took the time to call me to explain his recommendations regarding my bloodwork.
Oct 9, 2025
He’s the best doctor I’ve had there
Oct 9, 2025
Dr. Tsai is very smart and resourceful. He is a great problem solver and has great ideas to get through medical issue. He is friendly and easy to talk to on any level of understanding.
Oct 7, 2025
I feel comfortable with the practice and wouldn’t be hesitant to go back or make a decision based on the information I was given
Oct 7, 2025
Dr. Tsai is the best, I’m super thankful I have him as my doctor!
Oct 2, 2025
I am so happy to have Dr. Tsai as my physician. I'm equally happy that he has stayed in his position at NE Med all of these years.
Sep 19, 2025
Dr. Tsai is a wonderful, caring doctor. I feel like my husband and I got incredibly lucky to have him as our primary care doctor. He's a great listener and never makes me feel like my concerns are unimportant.
Sep 12, 2025
Love Dr Tsai....The best!
Aug 28, 2025
Dr Tsai has been great through out the last nine years. Takes the time to listen, and always offers clear and concise solutions to the issu at hand!
Aug 22, 2025
I trust him and his ability to treat me. He cares!!
Aug 19, 2025
Keep up the good work. I also appreciate his knowledge
Aug 15, 2025
Great doctor
Aug 7, 2025
Very satisfied with Dr Tsai