Leah M Trower, FNP
NULL
2122 Troy Road, Suite 130
Edwardsville, IL 62025 Directions
4.7 out of 5
240 verified ratings
240 Ratings, 47 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 9, 2025
Was there anything that you feel was outstanding?
Everyone went above and beyond.
What could have been done to improve your experience?
Nothing. All was really good
Aug 4, 2025
Was there anything that you feel was outstanding?
The front desk, the nurse, and the PA were all kind, considerate , polite, respectful and helpful.
What could have been done to improve your experience?
Nothing. Everything was done with practically no wait.
Jul 23, 2025
Was there anything that you feel was outstanding?
Nurse practioner was outstanding.
What could have been done to improve your experience?
Nothing
Jul 23, 2025
Was there anything that you feel was outstanding?
Everyone was courteous and professional. This was the first time that we came to the Convenient Care facility. We were impressed with the overall atmosphere and ease of acquiring treatment. Thank you.
Jul 23, 2025
Was there anything that you feel was outstanding?
Everyone was so friendly and helpful
What could have been done to improve your experience?
Nothing!
Jul 21, 2025
Was there anything that you feel was outstanding?
Everyone I intereacted with was kind and professional. I won’t hesitate to use this facility in the future.
What could have been done to improve your experience?
N/A
Jul 18, 2025
Was there anything that you feel was outstanding?
Everyone was nice and very helpful. Staff was very patient and kind. Test results came back quickly.
What could have been done to improve your experience?
Nothing. My appointment went very well.
Jul 15, 2025
Was there anything that you feel was outstanding?
Excellent service ,staff
What could have been done to improve your experience?
Not a thing
Jul 11, 2025
Was there anything that you feel was outstanding?
Everything was quick, clean, and professional.
What could have been done to improve your experience?
Nothing.
Jul 7, 2025
Was there anything that you feel was outstanding?
She was very courteous. Caring took her time and was very thorough.
Jul 3, 2025
Was there anything that you feel was outstanding?
This facility is always very helpful to our family and makes it easy. The people that work there care and know what they are doing.
Jul 3, 2025
Was there anything that you feel was outstanding?
Great customer service
What could have been done to improve your experience?
Nothing
Jun 25, 2025
Was there anything that you feel was outstanding?
Dr Trower truly listened to me, asked pertinent questions, and did a thorough examination relative to my symptoms and complaints. She explained her diagnosis and treatment plan, then asked if I had any questions. I didn't feel rushed at all although it was a relatively quick appt. She had an excellent bedside manner and good sense of humor. I would definitely go back to see her.
What could have been done to improve your experience?
Nothing!!!
Jun 25, 2025
What could have been done to improve your experience?
Nothing, I will definitely return! Give everyone a perfect score!!!
Jun 25, 2025
Was there anything that you feel was outstanding?
Leah was exceptional! Leah was great at listening, answering questions and was very clear with any procedures etc. that I /we asked about. (My wife accompanied me, and her 45 yrs experience as an RN gives her an extensive medical background.) We both agreed Leah was friendly and helpful.
What could have been done to improve your experience?
I Honestly believe that this visit went as well as visits can be expected to go in the real world. There is nothing to be improved.
Jun 23, 2025
Was there anything that you feel was outstanding?
Leah has a great bed-side manner. She did not rush, asked pertinent questions, and listened patiently and intently to my answers. We worked together to develop a course of action to address and treat my condition.
Jun 20, 2025
Was there anything that you feel was outstanding?
Leah was wonderful! She was prompt, thorough, friendly, kind, caring and explained everything to me. I am so thankful for this BJC facility and the great staff!
Jun 19, 2025
Was there anything that you feel was outstanding?
Leah was friendly, professional, and thorough. She listened to my concerns and comforted me when I started crying. Leah promptly informed me that the xray tech was at lunch, so there might be a wait, and she gave options for me to wait in my room or leave and come back later. All staff were kind & supportive.
Jun 15, 2025
Was there anything that you feel was outstanding?
Leah and the nurse were very friendly and went out of their way to make sure that we were comfortable even though it was late in the day. They were the essence of professional in every way.
What could have been done to improve your experience?
Nothing. The best visit to an urgent care facility that I have ever had.
Jun 13, 2025
Was there anything that you feel was outstanding?
Was a great experience from start to finish! First time visit so very impressed.
What could have been done to improve your experience?
All goid
May 19, 2025
Was there anything that you feel was outstanding?
Every one is kind and helpful. Leah was fantastic and very professional and kind.
What could have been done to improve your experience?
Everything was fantastic.
Apr 29, 2025
Was there anything that you feel was outstanding?
The N.P. was great, the assistant was great.
Apr 29, 2025
Was there anything that you feel was outstanding?
They cared
Apr 21, 2025
Was there anything that you feel was outstanding?
Leah and staff were both great!
Apr 21, 2025
Was there anything that you feel was outstanding?
Very quick,very friendly and helpful
Apr 20, 2025
Was there anything that you feel was outstanding?
Leah was an excellent medical care giver.
Apr 19, 2025
Was there anything that you feel was outstanding?
I thought all of the staff was very kind and respectful. They showed concern.
Mar 31, 2025
Was there anything that you feel was outstanding?
Leah & the nurse was very polite, concerned, and very helpful.
Mar 28, 2025
Was there anything that you feel was outstanding?
Very comprehensive professional exam
Mar 24, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and great!
Mar 24, 2025
Was there anything that you feel was outstanding?
Any time that I have gone there, it has been excellent!
Mar 11, 2025
Was there anything that you feel was outstanding?
Care was excellent and I got what I needed.
Mar 6, 2025
Was there anything that you feel was outstanding?
Everyone was kind and informative. Excellent care by all that I came in contact with.
Mar 3, 2025
Was there anything that you feel was outstanding?
Leah was excellent.
Mar 3, 2025
Was there anything that you feel was outstanding?
Both nurse and nurse practitioner were very thorough and cordial in there questions and explanations.
Feb 24, 2025
Was there anything that you feel was outstanding?
Leah listened to understand my symptoms for the best treatment. I had been sick for 3 weeks. I feel good today as I continue my medication prescription.
Feb 18, 2025
Was there anything that you feel was outstanding?
All were outstanding
Feb 15, 2025
Was there anything that you feel was outstanding?
They all were very nice.
Dec 26, 2024
Was there anything that you feel was outstanding?
Lauren Trower was friendly and respectful went over everything well
Dec 21, 2024
Was there anything that you feel was outstanding?
The nurse and the nurse practitioner are very good. Just very kind spent time with us. We really liked working with these people.. We just moved to the area and because of this visit we will be back.
Dec 17, 2024
Was there anything that you feel was outstanding?
Was able to get right in
Dec 9, 2024
Was there anything that you feel was outstanding?
Everyone was super nice and helpful.
Dec 5, 2024
Was there anything that you feel was outstanding?
Everything and everyone were great
Nov 22, 2024
Was there anything that you feel was outstanding?
Leah was amazing and saw me immediately. She addressed my needs thoroughly. I cannot thank her enough !
Nov 16, 2024
Was there anything that you feel was outstanding?
Leah was amazing! I have been to a lot of convenient care places and not a lot of people care like I felt like Leah did. She was great!
Nov 2, 2024
Was there anything that you feel was outstanding?
Leah Trower, NP was excellent! I cannot say enough good things about the entire team!
Oct 9, 2024
Was there anything that you feel was outstanding?
All staff I encountered were professional and polite. Leah Trower was very focused, and listened to my symptom description and concerns. Quality folks.