Tracy, Ellen DNP, BSN, RN, FNP-BC
Family Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Drive East, Suite 220
Saint Louis, MO 63110 Directions
4.8 out of 5
165 verified ratings
165 Ratings, 58 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 6, 2025
Was there anything that you feel was outstanding?
Ellen was great
Sep 6, 2025
Was there anything that you feel was outstanding?
Ellen Tracy showed me exercises to do to help prevent charlie horse spasms and offered a safer alternative for nighttime pain relief.
Sep 1, 2025
Was there anything that you feel was outstanding?
Ellen
What could have been done to improve your experience?
Not a thing
Aug 25, 2025
Was there anything that you feel was outstanding?
My experience was highly favorable and pleasant. My questions were answered and I felt I was treated respectfully either patience and kindness.
What could have been done to improve your experience?
N/A. I have a lot of confidence and trust in my doctor and his team. I’ve always been treated fairly and appropriately and felt compassion when warranted. No complaints against this team!
Aug 23, 2025
Was there anything that you feel was outstanding?
This was great appointment
What could have been done to improve your experience?
Nothing
Aug 23, 2025
Was there anything that you feel was outstanding?
Ellen and the staff at the Highlands location are amazing! I have complete confidence in Ellen and would highly recommend her to Others, as I have in the past.
Aug 23, 2025
Was there anything that you feel was outstanding?
Ellen & her assistant were so caring, concern & immediately start evaluate my symptoms. Ellen's care is so efficient with compassion . She is a joy when I need come with an issue.
What could have been done to improve your experience?
Nothing
Aug 22, 2025
Was there anything that you feel was outstanding?
Ellen Tracey was great Easy to talk to Understood my problem, Assessed everything and did make me feel rushed. I felt well taken care of
Aug 16, 2025
Was there anything that you feel was outstanding?
Ellen
Aug 15, 2025
Was there anything that you feel was outstanding?
Everyone extremely helpful
Aug 13, 2025
Was there anything that you feel was outstanding?
I felt seen and heard by all the staff
What could have been done to improve your experience?
NA
Aug 12, 2025
Was there anything that you feel was outstanding?
It was a fantastic visit and I’m happy to learn that Nurse Practitioners are back
What could have been done to improve your experience?
Nothing
Aug 12, 2025
Was there anything that you feel was outstanding?
I was very sad when my doctor left the practice. Ellen Tracy is a wonderful substitute.
Aug 9, 2025
Was there anything that you feel was outstanding?
Everyone was great
What could have been done to improve your experience?
Everything was well organized.
Aug 8, 2025
Was there anything that you feel was outstanding?
Great Service
What could have been done to improve your experience?
I was pleased
Jul 4, 2025
Was there anything that you feel was outstanding?
It was my first visit with Ellen Tracy, NP. I felt very comfortable in speaking with her. She was very kind , friendly, professional and detailed.
What could have been done to improve your experience?
I had an excellent visit.
Jul 4, 2025
Was there anything that you feel was outstanding?
Ellen rocks!
What could have been done to improve your experience?
Nothing
Jul 4, 2025
Was there anything that you feel was outstanding?
Ellen, NP
What could have been done to improve your experience?
No problems
Jul 4, 2025
What could have been done to improve your experience?
The appointent took longer than scheduled because of the wait between the nurse and the nurse practitioner.
Jul 1, 2025
Was there anything that you feel was outstanding?
Nope
What could have been done to improve your experience?
Nothing
Jun 30, 2025
Was there anything that you feel was outstanding?
Ellen Tracy!! She made me feel so comfortable. She listened to all my questions and concerns. Very articulate and caring.
What could have been done to improve your experience?
Nothing
Jun 28, 2025
Was there anything that you feel was outstanding?
Ellen is an amazing NP! She offered suggestions based on her knowledge of what was available and what I needed given my ADHD without me having to specifically ask. I really appreciate her proactive approach to care.
Jun 28, 2025
Was there anything that you feel was outstanding?
The NP is very thorough and followed through with appropriate referrals.
What could have been done to improve your experience?
Fully satisfied
Jun 27, 2025
What could have been done to improve your experience?
I don’t feel like my needs were addressed. I feel like my needs were dismissed, like somebody didn’t read my chart, and like I wasted my time. I felt like I was judged and given silly recommendations by someone who spent 15 minutes with me.
Jun 26, 2025
Was there anything that you feel was outstanding?
Both the provider and the medical assistant were outstanding in the way they treated me and explained everything during my visit
Jun 25, 2025
Was there anything that you feel was outstanding?
My Doctor was professional and absolutely wonderful
What could have been done to improve your experience?
Not a thing
Jun 20, 2025
Was there anything that you feel was outstanding?
Ellen Tracey is par excellence.
Jun 19, 2025
Was there anything that you feel was outstanding?
The whole staff is excellent
What could have been done to improve your experience?
Nothing different everything was fine
Jun 19, 2025
Was there anything that you feel was outstanding?
Ellen Tracy was professional, extremely knowledgeable, and took a genuine interest in things I wanted to talk about.
Jun 18, 2025
Was there anything that you feel was outstanding?
Ellen Tracy is awesome! She is concerned about me and my health. She involves me in decisions regarding my health. Very friendly!
Jun 18, 2025
Was there anything that you feel was outstanding?
Ellen Tracy, NP was wonderful, she took the tune to pre-visit plan and we talked in depth about both of our concerns. She listened and we came up with a plan, she even scheduled my follow up apt.
Jun 15, 2025
Was there anything that you feel was outstanding?
The whole experience.
What could have been done to improve your experience?
Not a thing
Jun 10, 2025
Was there anything that you feel was outstanding?
Ellen Tracy (NP) was great! She was thorough and meticulous, and she seemed to really care about getting to the bottom of my symptoms. She didn’t seem rushed at all, and it was overall a great visit!
Jun 6, 2025
Was there anything that you feel was outstanding?
Ellen Tracy was great thank you for having her
What could have been done to improve your experience?
Nothing now
Jun 4, 2025
Was there anything that you feel was outstanding?
The entire team was excellent and knowledgeable. Thank you NP Ellen!!!
What could have been done to improve your experience?
The visit was great everything went well.
Jun 3, 2025
Was there anything that you feel was outstanding?
NP Ellen Tracy is an excellent practitioner. She provides excellent & beneficial feedback that informs the patient on their physical condition & health care treatment plan moving forward. She takes the time to listen to the patient, review lab work, treatment plans.
What could have been done to improve your experience?
I have no suggestions at this moment.
May 31, 2025
Was there anything that you feel was outstanding?
NP Ellen Tracy provided stupendous health care service during my visit. She attentively listened, assessed my medical condition and then put an agreed upon plan into action regarding my next steps for further evaluation and testing. She was knowledgeable, resourceful, genuinely concerned and the epitome of a true medical professional. I truly appreciated the time she spent with me ensuring I understood what was happening with my medical condition and her recommended plan of action based on her expertise. NP Ellen Tracy is a true asset.
May 26, 2025
Was there anything that you feel was outstanding?
My experience from the time that I entered the office until I left was impeccable. Ms. Tracy expertise, kindness, and attention to the details of my medical background and conditions helped me feel cared for and supported.
May 6, 2025
Was there anything that you feel was outstanding?
I feel everyone from receptionist, nurses, doctors, and anyone else helping is exceptional. I've never had a bad experience in the several years I was a patient
May 5, 2025
Was there anything that you feel was outstanding?
Ellen NP went above and beyond to assist me with getting another doctor to respond.
Apr 5, 2025
Was there anything that you feel was outstanding?
This was my first time with Ms. Tracy, but she was amazingly helpful in listening as well as giving me good suggestions on what I can do to improve my health.
Mar 4, 2025
Was there anything that you feel was outstanding?
Nurse practitioner was fantastic. Couldn’t ask for anything else. Caring great listener and good follow ip
Mar 4, 2025
Was there anything that you feel was outstanding?
Love Ellen Tracy. Excellent at her job. All staff from start to finish is delightful and good at their job.
Feb 27, 2025
Was there anything that you feel was outstanding?
Everyone one treated me with up most respect!
Feb 26, 2025
Was there anything that you feel was outstanding?
Ellen Tracy was very helpful to me answering questions
Feb 21, 2025
Was there anything that you feel was outstanding?
Ellen Tracy listens and communication skills are excellent. She takes time with the patient...its giving and taking...it's great.
Jan 27, 2025
Was there anything that you feel was outstanding?
Ellen Tracy was excellent at listening to me and allowing me to have a say in my care plan.
Jan 18, 2025
Was there anything that you feel was outstanding?
Dr. Tracy was super friendly and very professional. She listened to me and was very thorough.
Jan 10, 2025
Was there anything that you feel was outstanding?
Everyone went above and beyond.
Jan 4, 2025
Was there anything that you feel was outstanding?
Ellen Tracy listen to what I had to say. I have had a stroke and sometimes we are ignored. She was very cordial