Ellen Tracy, DNP
Family Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Drive East, Suite 220
Saint Louis, MO 63110 Directions
4.7 out of 5
294 verified ratings
294 Ratings, 86 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 16, 2026
What else would you like to say about your experience?
When my husband was in the hospital, he missed an appointment with Dr. Cohen. And when I called the next day to reschedule, he was booking out over a year in advance. Much too long to wait to see your primary care doctor. The staff is very kind and very efficient.
Apr 27, 2026
What else would you like to say about your experience?
Ellen Tracy, NP is great, she listens and responds in such a caring way and that matters.
Apr 27, 2026
What else would you like to say about your experience?
The experience was excellent, the appointment with Ellen Tracy NP.
Apr 27, 2026
What else would you like to say about your experience?
Ellen Tracy was very efficient, very personable, and I enjoyed speaking with her and she was very attentive to the concerns that I had mentioned to her. I'm looking forward to my next visit with her because I just enjoyed how she interacted with me on a personal basis.
Apr 24, 2026
What else would you like to say about your experience?
Great experience.
Apr 22, 2026
What else would you like to say about your experience?
Dr. Binder was EXCELLENT! Informative, direct, knowledgeable, took the time to explain matters and to suggest next steps
Apr 18, 2026
What else would you like to say about your experience?
Overall, it was a positive experience.
Apr 17, 2026
What else would you like to say about your experience?
Ellen was fantastic!!!!
Apr 11, 2026
What else would you like to say about your experience?
I felt comfortable with the care I received and the follow up that was recommended.
Apr 8, 2026
What else would you like to say about your experience?
My NP was kind and attentive.
Mar 30, 2026
What else would you like to say about your experience?
Your staff does a very fine job. I don't see anything that you all need to improve in. I'm very satisfied with the care I received.
Mar 29, 2026
What else would you like to say about your experience?
She needs to learn to listen to her patients.
Mar 18, 2026
What else would you like to say about your experience?
Ellen was great. It was my first time seeing her as a patient and she exceeded my expectation. She is a great addition to team.
Mar 16, 2026
What else would you like to say about your experience?
I really appreciate Ellen, she’s so kind and she really listens to me and her suggestions are always good.
Mar 14, 2026
What else would you like to say about your experience?
Being a patient at BJC Highlands Medical Group has greatly improved the quality of my life with staff and with the nurse practitioner, Ellen Tracy. The staff is very accommodating, nice, and hospitable. They tend to my needs as far as my physical well-being. With them, my health has started to greatly improve. So I would recommend, and I have recommended, BJC Medical Group to anyone who's interested in prioritizing their health.
Mar 14, 2026
What else would you like to say about your experience?
I just love Ellen Tracy, in addition to being a wonderful provider she is personable and very supportive and knowledgeable…she is sympathetic to your needs, and what you are going through..
Mar 13, 2026
What else would you like to say about your experience?
I love Ellen Tracy she was very understand and provided a lot of information.
Mar 13, 2026
What else would you like to say about your experience?
Courteous staff & my wait time to be seen was minimal.
Mar 13, 2026
What else would you like to say about your experience?
Everyone was very helpful and I was confident that I knew what was going on and how to address it.
Mar 12, 2026
What else would you like to say about your experience?
Very professional, thorough, and comprehensive evaluation. As a physician (cardiologist), I was very impressed with the care and evaluation. The therapeutic recommendations were excellent and well explained. The Internal Medicine TEAM there is superb!!
Mar 12, 2026
What else would you like to say about your experience?
The entire staff and Dr. Cohen‘s office is friendly, professional, and attentive. They provide an excellent level of care and I truly appreciate each and every one of them.
Dec 20, 2025
Was there anything that you feel was outstanding?
Ellen Tracy was impressive.
Dec 17, 2025
What could have been done to improve your experience?
Nothing could have been done to improve this visit.
Dec 16, 2025
Was there anything that you feel was outstanding?
Ellen is very thorough and is patient. She listens while I'm speaking with and I feel serm and heard.
What could have been done to improve your experience?
I can't think of anything.
Dec 16, 2025
Was there anything that you feel was outstanding?
She was very thorough with me
What could have been done to improve your experience?
Nothing I was impressed
Dec 16, 2025
Was there anything that you feel was outstanding?
Ellen was FABULOUS!
What could have been done to improve your experience?
Nothing at all!
Dec 13, 2025
Was there anything that you feel was outstanding?
I was surprised by the amount of time Ellen was able to spend with me. She took all my concerns seriously. She was surprisingly knowledgeable about my BJC insurance plan. I was grateful she requested the phlebotomist come to me since I had my kids!
What could have been done to improve your experience?
N/a
Dec 12, 2025
Was there anything that you feel was outstanding?
NP Tracy
Dec 8, 2025
Was there anything that you feel was outstanding?
Ellen Tracy NP
What could have been done to improve your experience?
Nothing different
Dec 5, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Nov 18, 2025
Was there anything that you feel was outstanding?
Ellen was thorough, kind and efficient. Happy that she noticed I had missed an appointment waiting to get a ‘new patient’ appointment after my most recent Dr detached from the practice.
Nov 10, 2025
Was there anything that you feel was outstanding?
N/A
What could have been done to improve your experience?
Everyone and everything was GREAT
Oct 30, 2025
Was there anything that you feel was outstanding?
No, I was treated with nothing but respect, professionalism, patience, and understanding. I felt like she listened to me and genuinely wanted to help me figure out what’s causing the problems and help me through this difficult medical situation.
What could have been done to improve your experience?
None thing that I can think of at this time. I asked for a better f/u visit . I left feeling encouraged and not anxious about anything.
Oct 28, 2025
Was there anything that you feel was outstanding?
The entire team is great here.
What could have been done to improve your experience?
None.
Oct 28, 2025
Was there anything that you feel was outstanding?
Nope
What could have been done to improve your experience?
Nothing keep up the Good work
Oct 25, 2025
Was there anything that you feel was outstanding?
Dr. Tracy listened to me and I felt the was adequate time for me voice my concerns and not rushed. Supported my concerns and suggested some test
Oct 25, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
No
Oct 24, 2025
Was there anything that you feel was outstanding?
Patience answering questions. Staff was extremely respectful! Ms. Tracy was very helpful in directing me on what needs to be done next and quickly got a referral for me.
What could have been done to improve your experience?
No improvement needed.
Oct 24, 2025
Was there anything that you feel was outstanding?
It was good by doctor and said nurse.
What could have been done to improve your experience?
Nothing
Oct 22, 2025
What could have been done to improve your experience?
don't assume because you are of a certain age that we are not able to understand or hear what you are saying and that we are coming for a social visit.
Oct 21, 2025
Was there anything that you feel was outstanding?
Everyone were excellent in doing their jobs. From answering the phone to checking you in and taking you to the exam room. Even the lab technician and her trainer who took my blood. Listened to when I told her that I had small veins. She used the appropriate needle which made it easier for both of us. Didn’t hurt at all she can take my blood any time. Right along with the nurse who administered my Flu shot. I love the workers at BJC on the Highland.
What could have been done to improve your experience?
Nothing different needs to be done in my opinion. They are always courteous.
Oct 21, 2025
Was there anything that you feel was outstanding?
Sure Ellen was very much concerned and compassionate and helpful.
What could have been done to improve your experience?
Absolutely nothing else needed to be done I received extraordinary care , l am super grateful and certainly satisfied with my service that was rendered. The
Oct 18, 2025
Was there anything that you feel was outstanding?
Overall great service and excellent professionals
What could have been done to improve your experience?
No improvements
Oct 16, 2025
Was there anything that you feel was outstanding?
Every one was so caring
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
Ellen is always exceptional.
Oct 3, 2025
Was there anything that you feel was outstanding?
Ellen Tracy
What could have been done to improve your experience?
Nothing
Oct 1, 2025
Was there anything that you feel was outstanding?
I enjoy Ellen Tracy, she is so down to earth, nice, and willing to go the extra mile to help you have successful health.
What could have been done to improve your experience?
My visit was great!
Sep 24, 2025
Was there anything that you feel was outstanding?
Everyone was excellent
Sep 24, 2025
Was there anything that you feel was outstanding?
Everyone
Sep 16, 2025
Was there anything that you feel was outstanding?
Ellen
What could have been done to improve your experience?
I don’t have any at this time