314 Ratings, 214 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 11, 2024
Competent, knowledgeable, caring, friendly personnel
Oct 8, 2024
Great care, friendly staff and very professional .
Oct 7, 2024
Tim Thompson is so thorough and knowledgeable. The Cahaba River Road is easy to get to and the parking is good.
Oct 7, 2024
professional, friendly, helpful
The optician, I don't recall his name, especially, went above and beyond, helping me choose my new glasses.
Oct 4, 2024
My visit was good but I found out that I should have been taking 3 presc. Before my cataract surgery and I only got 1 due to the fact someone sent 1 to my correct pharmacy and 2 to the incorrect pharmacy. Since I had not been told how many presc. I would get I did not know I should have gotten 2 more. VERY DISTURBING Dr Thompson said it is not critical to pretreat but I do not feel comfortable with that
Oct 4, 2024
Everyone was extremely nice. Especially Dr Thompson
Oct 2, 2024
rapid appointment - not a lot of waiting around. Answered all my questions and very helpful staff and doctor
Oct 1, 2024
Such nice attendants and doctor
Oct 1, 2024
Timely appointment scheduling. No waiting for the doctor. Great office staff.
Sep 28, 2024
great communicators very professional
Sep 28, 2024
Great, thorough service from Dr. Thompson.
Sep 27, 2024
Care
Sep 27, 2024
Very efficient
Sep 26, 2024
They treat you like family and they work hard to resolve issues.
Sep 26, 2024
Dr. Thompson was very thorough and sweet to my [age] year old mother.
Sep 25, 2024
Short wait time very professional
Sep 25, 2024
Excellent service and very friendly staff
Sep 25, 2024
They can do all the tests I need without asking me to go to other sites
Sep 25, 2024
The wait is not long. T he attendants are courteous and friendly and the doctor explains everything in clear terminology,
Sep 24, 2024
Did not have to wait, everyone was helpful,friendly and knew what they were doing.
Sep 22, 2024
Dr. Thompson took time to answer my questions and was very thorough.
Sep 21, 2024
Excellent care - top notch
Sep 21, 2024
Very detailed on exam
Gave good explanation
Very caring
Sep 20, 2024
Very nice facility and prompt excellent care.
Sep 19, 2024
I was pleased with staff and facility, but I’m sure many places are equal for annual eye exam.
Sep 19, 2024
Location easy to find & staff is wonderful
Sep 19, 2024
I like very much
Sep 19, 2024
liked the doctor and staff
Sep 19, 2024
Callahan Hospital is simply the best eye care available, anywhere.
Sep 18, 2024
Good Doctor and office personnel!
Sep 18, 2024
From my first point of contact walking down the hallway trying to locate the office, Dr. Thompson's staff was kind, helpful, efficient, everything you want in a doctor's office.
Sep 18, 2024
very good doctor and personal
Sep 18, 2024
Dr. Thompson is exceptionally competent in all areas!
Sep 17, 2024
Knowledgeable Staff. Courteous. Prompt. Friendly.
Sep 15, 2024
Friendly, helpful staff. Clean spaces.
Sep 14, 2024
Thought you all did a they did a good job on the examination
Sep 13, 2024
Shjogrens Syndrome very dry eyes. Over a year and Dr. Thompson has been trying so hard to help me. He is so kind,
Intelligence of diagnosis, he really wants to help my eyes. He and QUADALOUPA? Are a wonderful team.
I lost my husband in May. They have been so caring about my ability to get there. We were married 46 yrs. Love Dr. Callahan also. He treated me early 2000’s so I am very pleased.
Sep 13, 2024
The staff is always courteous and professional.
Sep 12, 2024
At 76, I've been to many medical appointments in many states, and Dr. Thompson and the entire Callahan staff are simply the best!
Sep 11, 2024
Dr.Timothy Thompson was very pleasant and nice and professional, actually his whole staff was very friendly and helpful and nice. I enjoyed my visit and would recommend this Dr. to everyone.
Sep 11, 2024
I was told by the optometrist that I could seek services elsewhere if this location was not convenient. From that statement I assumed he did not want to treat me.My reply was I live nearby. My appointment was at 8:00. The staff member called my name around 8:02.They completed the services at 8:30. I have never witness such short appointment and no routine exam.
Sep 10, 2024
Quality of care
Sep 10, 2024
Physician was on time, was able to quickly diagnose issue, had a treatment plan, antibiotic called into pharmacy, staff very pleasant, facility clean. In and out under 30 minutes!
Sep 10, 2024
Very professional
Sep 10, 2024
Wonderful people.
They Traded, lack a person and not a number
Sep 7, 2024
Very accommodating and ease of parking
Sep 7, 2024
The wait time was 30 minutes
Sep 6, 2024
Friendly staff, clean patient areas
Sep 6, 2024
Great service
Sep 4, 2024
Treatment with professional mannerism is always a plus for me.