Sylvia Hsu, MD
Dermatology
3401 N. Broad Street, Outpatient Building, 5th Floor
Philadelphia, PA 19140 Directions
4.4 out of 5
307 verified ratings
307 Ratings, 48 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 23, 2023
Excellent service all around
Feb 23, 2023
I have nothing but great experiences with TUHS.
Jan 19, 2023
Dr Hsu was extremely accommodating and took care of me right away
Sep 22, 2022
great service
Sep 19, 2022
Fast service
Sep 15, 2022
Professional kind and courteous
Sep 6, 2022
I was pleased with the short wait time and the services I received from the doctor.
Aug 26, 2022
The staff was very courteous and the doctors were very personable, as well as the med students, making the entire visit a pleasant one.
Aug 26, 2022
Quick and caring
Jul 27, 2022
Helped with all of my issues, were knowledgeable, nice, and on time. Perfect!
Jul 19, 2022
Excellent care
Jul 18, 2022
Your the Best
Jun 6, 2022
A Good Experience
May 31, 2022
Everyone I encountered, including, including who I assume was Dr. Hay's resident were fine. Dr Hsu herself was rushed and gave me the impression that her primary objective was to get on to the next patient as soon as possible. The resident physician asked questions and listened to my questions, although I later found out that his answers regarding a prescient ws medication seemed not to be complete. I have generally been very happy with my experiences with The care I've received from Temple providers, but not so much this time. Perhaps it was just an unusually busy day.
May 26, 2022
Great visit
May 17, 2022
The doctor spent less than a minute with me. Even she did not hear anything. Just came and went away. The junior doctor named [...] she is nice and well behaved. I like the junior doctor. But I mainly went to Sylvia. But so much disappointed to see her. I won't recommend her to anyone.
May 14, 2022
Very very rushed!!! Absolutely unfriendly provider! Did not converse with me at all! Instructions to assistant with no concern for me! Didn't get to ask her any questions! Assistant answered couple of questions but still very very rushed! Will not return or recommend!
May 3, 2022
Have good experience always
May 3, 2022
Great medical care.
May 2, 2022
Dr Hsu is amazing!
Apr 3, 2022
Dr Hsu spent about 3 minutes with me prior to instructing the resident to take over. She left the exam room
Mar 21, 2022
Dr. Sylvia Hsu is the absolute best! Made me feel extremely comfortable during the exam. She addressed all my concerns and explained things in a way that was easy to understand. Will recommend her to everyone
Mar 19, 2022
Dr Hsu and her staff provided me with the best service a patient could ever ask for, I was treated with outstanding care and respect. Highly recommended.
Mar 12, 2022
Dr Hsu was extremely attentive, responded to emails and went out of her way to make my experience a good one. Unrelated to my own appt, I emailed her to ask about a blemish my father had and she immediately responded by getting him seen in office the same day and provided details via email. Convenient, friendly, and quick, she provides top notch care. I can not recommend more highly.
Jan 30, 2022
Very good
Jan 1, 2022
I'm so glad Dr Shiu was able to see me about my concern, especially over the holidays. She was very nice, efficient, knowledgeable, and reassuring.
Dec 13, 2021
Dr. Hsu is a very knowledgeable, likeable, and helpful provider.
Oct 26, 2021
I explained the confusion in the waiting area, registering & intake. Calls are never returned, it's super difficult to get an appt. Dr. Hsu doesn't care, she shows no sympathy, this ofc. is chaotic. Every time I visit it's too stressful, I am done!
Sep 9, 2021
Temple has always provided me with Very good to excellent care, whenever I go there for my appointments
Sep 7, 2021
Honestly, Dr Hsu made me feel pretty bad about myself and how my skin looks. I walked out of this appointment much less confident and with lower self esteem than when I came there. Some of the comments she made about my skin were very hurtful to me and that is not what you expect to hear from a doctor who is there to help you. While I am not 100% happy with how my skin looks at baseline, her negative comments felt excessive and have made me far more self conscious than I was before. I don't want to be insulted like that again as she made me feel much more insecure, but now that I have started seeing her, I will just continue seeing her.
Aug 28, 2021
Good.
Aug 16, 2021
The doctor looked at my eye for a minute, said she'll be back after discussing with colleagues and never came back. People kept coming in and out of the room to see my eye but no one actually helped with anything. There was a resident assigned to me who did not listen to all my concerns. I felt rushed and what I came in for was not taken care of. I was just told to 'leave it alone it's not harming anything.' And 'we don't know what it is.' There were no care instructions, test, or medicines given to take care of the issue I came in for. If I wanted to leave it alone, I wouldn't have come in. It's bothering me cosmetically and I wanted treatment for it. I was given treatment for acne instead, which is great. But it was a generic treatment and I don't know if it's specific to my skin because no one looked at my skin properly. I felt dismissed and rushed out. And it was a waste of a copay that I could barely afford. I'm disappointed in the care I received.
Jul 21, 2021
Doctor, resident AND receptionist were all super.
Jul 9, 2021
They treat me great and explain everything to me. She even called me with results and set up my appointment for me
Jul 2, 2021
Treated with thoroughness and respect; was given education about findings.
Jun 26, 2021
friendly
May 21, 2021
very appreciative for the removal of a cyst on my forehead
May 17, 2021
overall pleased w/ the visit. the doctor addressed the reason i came in for. gave me a script and sent me on my way. [...]
May 3, 2021
Dr. Hsu goes above and beyond to find the right answers and give patients the best knowledge and care. I appreciate her and would highly recommend her.
May 3, 2021
was very quick and efficient visit.
Apr 17, 2021
dr spent less than a minute in the room.
Mar 1, 2021
Best experience I have ever encountered great people great service couldn't be happier, you have attained a class organization well done
Feb 23, 2021
Saw Dr. Hsu after hours. She is an excellent physician to take care of her patients.
Feb 1, 2021
I will switch from Penn to Temple for dermatology issues! Thank You.
Jan 28, 2021
[...] i was very anxios and concerned about a new lesion that presented on my left leg and lwas lasting weeks. Dr Hsu took me immediately as a walk in, was wonderful, performed biopsies and gave f/u instructions. i was very relieved that i was able to have had so quickly as have had squamous skin cancer in past. very unnerving when i check my skin regularly and see something unusual. I appreciated her responsiveness.
Jan 20, 2021
FIRST TIME VISIT.MADE ME FEEL COMFORTABLE & NOT EMBARRASSED BY SKIN CONDITION.THANK YOU.
Jan 19, 2021
My experience was all good.
Jan 19, 2021
Always a good visit with Dr. Hsu.