Dr. Susannah Koch, MD
OB/GYN
1414 Cross Street, Ste 240
Shiloh, IL 62269 Directions
4.8 out of 5
277 verified ratings
277 Ratings, 68 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 25, 2026
What else would you like to say about your experience?
It is always an easy experience going to this provider. Wellness exams don’t seem so intrusive because all of the staff are so polite, kind, and professional. From the receptionists to the doctors and everyone in between. I would never switch providers or companies.
Sep 24, 2026
What else would you like to say about your experience?
It’s always pleasant seeing Dr. Koch, she very confident and witty. I always have a positive answers from her during every visit. I am thankful for having her as my OB-GYNE
Sep 21, 2026
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I could not believe that she captured every thing I said at apt in referral letter to my primary .
She is pretty amazing as an active listener .
Sep 12, 2026
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My overall experience was great! Customer service was top tier! Staff is always friendly and knowledgeable!
Sep 10, 2026
What else would you like to say about your experience?
It is difficult to get an appointment in a timely manner.
Aug 27, 2026
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I felt a bit rushed. I had a lot of questions about some issues I’m having that required discussion and my provider seemed a little anxious for me to finish. Said I would need to make another appointment to talk further. I didn’t really feel like she was understanding my concerns but rather telling me what insurance would cover. This was my first appointment, so it would make sense for the appointment to be a longer one since it’s a woman’s health appointment and I needed to talk through my health specifics. I felt frustrated by all of it.
Aug 27, 2026
What else would you like to say about your experience?
Dr. Koch is easy to talk to. She is personable and genuine. She provides thorough and detailed information.
Aug 26, 2026
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ᴇᴠᴇʀʏᴏɴᴇ ᴡᴀs ᴠᴇʀʏ ᴋɪɴᴅ ᴀɴᴅ ᴜɴᴅᴇʀsᴛᴀɴᴅɪɴɢ
Aug 25, 2026
What else would you like to say about your experience?
Dr. Koch was the most gentle gynecologist I have ever been to. I didn't feel any discomfort from what has always been an uncomfortable experience in the past. She listens carefully to input and offers a number of options to address issues. I can not rate her highly enough!
Aug 22, 2026
What else would you like to say about your experience?
The Doctor has always been professional and compassionate, informative and pro-active. One of my best doctors!
Aug 19, 2026
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They listen and really care about my well being.
Aug 11, 2026
What else would you like to say about your experience?
A few times I wish the provider would’ve taken more time to listen to me, considering the reason for the appt. A couple times I felt dismissed by the dr., especially when I was going to show pictures (to further explain) and the dr. declined to even look. Didn’t care? Didn’t have time? I’m not sure. Bit more time and a little more concern could’ve helped the situation. A couple options were provided.
Aug 10, 2026
What else would you like to say about your experience?
Dr Koch is wonderful and so I'd her staff. Very caring and treated me great
Aug 7, 2026
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Yes, my daughter seemed to have a good appointment.
Jul 29, 2026
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Dr Koch has been extremely caring , patient , and kind! I have recommended her to both family and friends. She always responds and goes the extra mile!
Jul 22, 2026
What else would you like to say about your experience?
Dr. Koch is amazing ! The staff there are great to work with
Jul 15, 2026
What else would you like to say about your experience?
The staff is always friendly. Dr. Koch is very understanding and takes pride in helping patients. I never feel rushed in my visits. Dr. Koch helped me take control of my health and wellbeing.
Jul 9, 2026
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my appointment was at 1pm. I arrived at 1pm. I did not see the doctor/provider until 3pm. This office is consistently behind on their appointments and it is unacceptable to see a doctor 2 hours after your appointed time.
Jul 9, 2026
What else would you like to say about your experience?
Dr Koch and her staff are wonderful. I feel like they listen to my concerns.
Jul 8, 2026
What else would you like to say about your experience?
I absolutely love Dr Koch. She’s a great dr and I trust her medical advice and opinions!
Jun 27, 2026
What else would you like to say about your experience?
Dr. Koch was the one I feel saved me, and if it weren't for her the cancer would not have been found.
Thank you!
Jun 22, 2026
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Dr. Koch and her staff are very compassionate and friendly.
Jun 21, 2026
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I was completely satisfied with the care provided by both Dr. Koch and as well as the staff. I also appreciated that my appointment was on time.
Jun 17, 2026
What else would you like to say about your experience?
Love and trust Dr Koch!
Jun 15, 2026
What else would you like to say about your experience?
Dr Koch and staff are always professional, courteous, knowledgeable and personable. I appreciate how she listens and addresses all questions/concerns.
Jun 15, 2026
What else would you like to say about your experience?
Dr Koch and her nurse were both super friendly and put me at ease.
Jun 9, 2026
What else would you like to say about your experience?
They make you feel very comfortable and cared for.
Jun 6, 2026
What else would you like to say about your experience?
The staff was great. I didn’t have to wait very long before they took my back to the room. The doctor explained what the procedure was and why I needed it done She was very informative and answered all my questions.
I love it when I know what to expect that visit and for future visits as well.
I will definitely recommend Dr Koch !!
May 31, 2026
What else would you like to say about your experience?
The nurse was open and welcoming to me and Dr
Koch has excellent bedside manners as well as expertise with her quality of care to suit my needs.
May 17, 2026
What else would you like to say about your experience?
The gynecologist, she was totally awesome. Listen to what I had to say. Examined me. All went well. She was terrific.
May 16, 2026
What else would you like to say about your experience?
I saw DrKoch
May 15, 2026
What else would you like to say about your experience?
Loved my doctor! Very sweet and great bedside manner!
May 11, 2026
What else would you like to say about your experience?
Always appreciate the great care that I received coming to this clinic! The front staff and the providers are amazing!
May 6, 2026
What else would you like to say about your experience?
I love the staff at the office!!! They are always friendly and bubbly! Very caring and empathetic!
May 5, 2026
What else would you like to say about your experience?
Always a wonderful experience when seeing Dr. Koch. She is amazing!
May 1, 2026
What else would you like to say about your experience?
I was very impressed with the professionalism and personality of Dr. Koch. I have already recommended her to my granddaughter. Both she and myself have recommended her to other family members.
I feel fortunate to have found such an outstanding person and ob-gyn.
Apr 30, 2026
What else would you like to say about your experience?
Dr. Koch is amazing! She is so nonjudgmental and patient with my questions, and she always supports answers with awareness of research.
Apr 30, 2026
What else would you like to say about your experience?
Dr Koch is wonderful!
Apr 9, 2026
What else would you like to say about your experience?
I have an incredibly caring team with all my BJC doctors and their staff.. You're treated with upmost respect, kindness, caring, followup, and dignity! Its like you're their only patient. You'll feel like family! I'm so blessed being their patient! Thank you all! God Bless!
Apr 8, 2026
What else would you like to say about your experience?
Dr. Koch and her staff were very efficient. I was in and out in no time. Very much appreciated and the experience was wonderful. This is my second year going and I will be back next year. Thank you.
Apr 7, 2026
What else would you like to say about your experience?
Very professional and helpful staff.
Apr 6, 2026
What else would you like to say about your experience?
I was very pleased with the overall care I received from Dr.Koch, the staff, everything was understandable, will recommend others to her, thanks for all the kindness.
Apr 3, 2026
What else would you like to say about your experience?
Dr. Koch is so knowledgeable and kind. The entire staff feels like family.
Mar 28, 2026
What else would you like to say about your experience?
Dr. Koch is extremely kind and easy to understand and talk to. She is gentle and her advice is very easy to understand. I have recommended her to several women that I know. Her office is a very pleasant place to visit.
Mar 26, 2026
What else would you like to say about your experience?
This was my initial visit. The care that I received and interaction that I had with all the staff there was great. My interaction with the doctor has been limited due to the fact that this was my first visit, but I was very impressed with how she listened to me and the answers that I received while I was there.
Mar 12, 2026
What else would you like to say about your experience?
Dr Koch takes her time when discussing her care plan. She is always present in the moment.
Mar 12, 2026
What else would you like to say about your experience?
I can't say enough about her.She is fantastic
Dec 16, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
N/A
Dec 12, 2025
Was there anything that you feel was outstanding?
My Dr was amazing, very professional, listened to my concerns, followed thru with everything we spoke about. Told me if I needed anything at all, call and she would help!! I could not of asked for anything more!!!!
Nov 29, 2025
Was there anything that you feel was outstanding?
Staff are amazing. They are friendly, kind and always cheerful upon arrival and departure. Excellent communication skills and highly organized and efficient office.
What could have been done to improve your experience?
Nothing, my visit was wonderful and the staff is amazing. That’s why I love this office not just because of Dr Koch but her amazing office staff.