Jeffrey Sugandi

Breast Surgery

MercyOne Waterloo Breast Center

3421 West 9th Street

Waterloo, IA 50702 Directions

319-272-7080

www.mercyone.org

4.9 out of 5

118 verified ratings

118 Ratings, 33 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 1, 2025
Great provider!

May 19, 2025
I would highly recommend the Mercy One Breast Center to anyone facing breast cancer.

May 15, 2025
Waiting room time was very short. Dr Sugandi was very good at explaining my concerns, and is diligent about making sure you have follow up care

May 14, 2025
Always positive and upbeat. Provides time with patient to ensure on same path and to answer all questions before leaving appointment.

May 9, 2025
I felt very relaxed.

Apr 24, 2025
Dr. S seemed compassionate and caring; great bedside manner

Apr 9, 2025
During a very scary time, Dr. Sugandi showed tremendous care and helped explain things so well.

Mar 24, 2025
I look forward to my visits because I'm in good hands

Mar 18, 2025
He is a very good listener and seemed interested in me

Mar 11, 2025
The absolute best care from these providers!

Mar 4, 2025
Nothing but, a great experience

Feb 24, 2025
My experience with Dr. Sugandi and his team was nothing short of exceptional. From the initial consultation to post-surgery care, I felt supported, informed, and genuinely cared for. Dr. Sugandi’s expertise and attention to detail gave me confidence in my treatment and his compassion made a stressful situation much easier to navigate. His PA, Steven Henning, was equally attentive, providing clear explanations and reassurance throughout the process. The entire team demonstrated professionalism, kindness and a true commitment to patient care. I am deeply grateful for their dedication and would highly recommend them to anyone in need of medical/surgical care.

Feb 14, 2025
Awesome Team. They really care !

Feb 12, 2025
Very thorough

Feb 10, 2025
Very personable

Jan 27, 2025
very pleased

Jan 21, 2025
Very willing to listen and to take time with me.

Jan 16, 2025
Very kind and caring and thorough

Dec 13, 2024
Lets keep him.

Dec 9, 2024
Dr Sugandi is a great doctor that listened to me and also explained everything clear to me. He treated me with the most upmost respect

Nov 26, 2024
Excellent surgeon

Nov 19, 2024
Mercy One is fortunate to have Dr. Sugandi provide his services and lead his team with the care that is provided to patients.

Oct 22, 2024
This was my second umbilical repair (a fresh tear, not a repeat of the first one) and both have worked out very well. I enjoy my conversations with Dr. Sugandi as we often wander into biochemical topics (my area of expertise) where he is knowledgeable but still eager to learn more. On this visit we explored aspects of the suture material he used, which is a biopolymer I'm familar with! Plus it's an added bonus for me to learn about Indonesia, which Dr. Sugandi clearly likes to share.

Oct 10, 2024
Pleasant upbeat manner

Oct 9, 2024
Excellent care and concern

Oct 4, 2024
Very caring.

Sep 24, 2024
He really answered he doubts & was so caring explaining everything

Sep 4, 2024
I couldnt say enough about him. By far he is one of kind and caring doctors.

Sep 3, 2024
They give me confidence in their care.

Aug 23, 2024
I am so appreciative of the calls with my pathology results. This was caring and allowed for any questions I may have had.

Aug 22, 2024
Awesome

Aug 20, 2024
You’ve covered it well

Aug 20, 2024
I sometimes have difficulty understanding him but if I let him know this, he speaks slower and clearer.