Stephen P Jacobsen, MD
Orthopedic Surgery
Riverview Health Physicians Orthopedics & Sports Medicine
14535 Hazel Dell Pkwy., Bldg. A
Carmel, IN 46033 Directions
4.9 out of 5
242 verified ratings
242 Ratings, 104 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Dr. Jacobsen is consistently described as professional, caring, and highly skilled—especially for shoulder care and replacement surgery. Patients highlight clear explanations, patience, and attentive, friendly staff across visits. Many praise successful procedures (shoulder replacement, injections) and a supportive perioperative experience. Reception, nursing, and X‑ray teams are repeatedly noted for warmth and competence. Overall sentiment is strongly positive with occasional neutral notes about routine aspects of visits.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 26, 2026
Staff knows exactly what to do. The doctor is very poised and knowledgeable and seeing Becky is always a joy! My only comment is the employee would not make an appointment for me going for she asked me to stop and do it and I said I’m in a hurry to go to work and I said often there’s other people there, but I thought it would be easy for the staff to go ahead and schedule me for three months out, that was the only hitch
Sep 24, 2026
Wonderful staff, from front office to back office, and the doctors. Great place to go!!
Sep 23, 2026
Everyone is always so nice and courteous. Always get in on time and sometimes early..
Sep 23, 2026
They are all great every time I come in for a visit.
Sep 18, 2026
They are the best !! Very patient. Dr. Jacobsen explains everything in simple terms.
Sep 16, 2026
Great Doctor.
Sep 16, 2026
Great staff & Dr.jacobson is terrific.
Sep 16, 2026
I had a very satisfying visit and Dr. Jacobson really helped me. I am grateful!
Sep 16, 2026
The Staff are all very friendly and ready to help you. They listen well.
Sep 15, 2026
Friendly
Sep 4, 2026
Vary friendly and always professional. They take time to communicate
Sep 1, 2026
Staff and Dr were fabulous! Thorough, good communication skills, good teamwork. Dr. Jacobsen listened to me, addressed my concerns, gave me options and told me what to expect.The treatment/ injections went very smoothly.
Aug 29, 2026
Surgery and after care going smoothly.
Aug 28, 2026
The care I received was wonderful. The staff was very helpful and nice.
Aug 25, 2026
Everyone was polite was on time x-ray tech nurses, and the doctor were home professional, extremely friendly, and really helped me feel at ease.
Aug 21, 2026
Dr jacobsen was very helpful with information on my shoulder issue. Very thorough
Aug 11, 2026
Easy to talk to… explained everything completely trustworthy and very kind
Aug 7, 2026
Excellent bedside manor, Knowledgeable, professional, spends the time with you.
Aug 7, 2026
The staff were friendly and I was in and out in a reasonable amount of time.
Aug 1, 2026
Dr. Jacobsen is great.
Jul 23, 2026
I feel very lucky to have found Dr. Jacobsen! I just had my year post op appointment for Right Shoulder Replacement Reversal and I’m beyond excited that I’m pretty much pain free and using my arm for everything after 2 years of pain and no use of arm. I absolutely love the office staff as well??
Jul 15, 2026
The staff are friendly and helpful. Dr Jacobsen and Dr [ ] are the best.
Jul 14, 2026
Good people doing a good service.
Jul 14, 2026
Dr. Jacobsen was great. He explained everything in an easy to understand manner, did not rush through my visit, and was very knowledgeable. Staff was friendly and professional. I would definitely recommend this office!
Jul 10, 2026
Great service and doctor. Understands a golfers distaste for double bogeys.
Jul 10, 2026
Doctor and staff were personable and efficient
Jul 4, 2026
Great staff!
Jun 25, 2026
I am very pleased with the full staff and my surgeon. They are friendly and understanding of my situation. They go out of their way to answer questions.
Jun 23, 2026
Great...quick...resolved the issue..
Jun 8, 2026
He is a great doctor and would recommend him to my friend's
May 29, 2026
Really appreciated the care I was given. The referral for PT was just what I needed to ease my issues. Excellent staff!
May 22, 2026
Excellent Dr. Jacobson, very personable and friendly staff.
May 20, 2026
Everyone was great! Really like Dr Jacobsen.
May 19, 2026
Every encounter with each person is highly professional and compassionate. Very efficient & on time as well! Always recommend Riverview Health to my friends and family.
May 13, 2026
Excellent care. Visit was handled promptly. Almost no waiting.
May 13, 2026
Very friendly staff
May 6, 2026
Very professional and friendly staff. Doctors are very experienced and professional in their medical field. Highly recommend
May 1, 2026
Dr Jacobsen truly listens and communicates very well and articulates complex terminology in an understandable way. I also like the fact he’s considered a leader in the area where shoulders are concerned. Office was friendly and efficient.
May 1, 2026
Great initial visit
Apr 24, 2026
Very smooth running office. All questions answered & appreciated referral assistance. Dr very knowledgeable. No stress experience
Apr 21, 2026
Efficient friendly
Apr 20, 2026
Ct technician was great. MRI technician was great.
Mar 20, 2026
So far so good on my shoulder surgery. Very down to earth approach to my questions and care
Mar 20, 2026
I have been very pleased with the all around experience my surgeon and staff. Everyone is very helpful and polite. I could not be happier with my out come.
Mar 16, 2026
All the people I delt with were very friendly and listened to my concerns with very little wait times.
Mar 11, 2026
Very polite dr.& staff
Feb 21, 2026
Stab are really?
Good at putting you at ease. They are friendly, compassionate and caring,
Feb 19, 2026
Dr. Jacobsen and his staff were very thorough communicating my condition and options. Patient and comforting while doing procedures.
Feb 17, 2026
Knowledgeable..friendly..caring
Feb 13, 2026
Dr. Jacobsen is very knowledgeable. He has great rapport with patients and takes the time necessary to give great care.