SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.9 out of 5
2,894 verified ratings
2,894 Ratings, 1,129 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 23, 2026
Dawn Matschiner, APRN-CNP
She is always very nice, polite, and helpful.
Oct 22, 2026
Muy profesional
Oct 21, 2026
Very polite. He took time to listen about my health concerns
Oct 21, 2026
He is a OUTSTANDING Doctor.
Very Caring. Always goes Above and beyond.
The BEST!!!
Oct 21, 2026
Dr. Hemmersmeier is very knowledgeable, kind, understanding and explains things for me to understand easily.
Oct 21, 2026
I absolutely feel very comfortable with Betty Mitchell, she is professional, kind and so caring.
Oct 21, 2026
Great asset for your team
Oct 21, 2026
Very professional good listener and communication skills
Oct 21, 2026
I have been a patient of Dawn's for a number of years and I cannot say enough good things about her. She has helped me through many different situations in the past years and I have nothing but wonderful things to say about her and the care I receive.
Oct 21, 2026
Listened to all my concerns, was thorough in explanation and kind bedside manner
Oct 21, 2026
Excellent Caregiver
Oct 20, 2026
Both dr. Mike and his staff show concern for the patients.
Oct 20, 2026
I appreciate that Dawn cares.
Oct 20, 2026
I would definitely recommend Caitlin to anyone! She's an excellent nurse practitioner, giving the best care and information. She truly cares for her patients and she's so easy to talk to.
Oct 18, 2026
Efficient but doesn’t make you feel that he is rushing. Always professional and caring.
Oct 17, 2026
Punctual, friendly, not rushing
Oct 17, 2026
Dr. Hoffman very kind and compassionate. Explain what was wrong and to continue physical therapy
Oct 17, 2026
I appreciated that after waiting for 20 min for my slotted appointment (which I was told was customary wait time) my concerns were heard when I expressed to receptionist that I needed to be seen soon
so I could get back to caring for my sick husband
Oct 17, 2026
Very personable
Oct 17, 2026
We connected well regarding natural approaches to wellness.
Oct 16, 2026
It was too established a visit to see how well I liked him. Everything went well that I recommended him to my sister and niece. Very happy.
Oct 16, 2026
I had both of my C-sections with the same gynecologist, and I couldn’t be more grateful for the wonderful care she provided throughout both pregnancies, deliveries, and postpartum recovery. ❤️ She was always supportive, patient, and attentive to my concerns, making me feel comfortable and reassured at every step. Her guidance and care during my C-sections and postpartum journey meant so much to me. I truly appreciate her dedication, compassion, and commitment to my well-being. I’m thankful to have had such a wonderful doctor by my side for both of my deliveries and would highly recommend her to anyone looking for a caring and trustworthy gynecologist.
Oct 16, 2026
Talks quite quickly but great doc.
Oct 15, 2026
Very pleasant. Happy to help.
Oct 15, 2026
She was very kind, put me at ease, took her time, and did not seem rushed.
Oct 15, 2026
Dr Ganz was empathetic and acted fast to not only relieve my immediate discomfort, but has made a plan to get to the bottom of my symptoms. I did not feel dismissed, but I felt heard and respected
Oct 15, 2026
I appreciated that he was willing to take extra time to explain his opinion of my condition and to reassure me that I did not have a serious problem. He has a pleasant personality and a confident and professional demeanor.
Oct 15, 2026
Dawn is very smart,and helpful.
Oct 14, 2026
I was extremely impressed with him as a doctor
Oct 14, 2026
I was very impressed im glad I switched to this group
Oct 14, 2026
I can't say enough good things. She is fantastic, knowledgeable, and supportive.
Oct 14, 2026
Dawn Matschiner is the best and I will see her all the time
Oct 14, 2026
Shannon and her assistant were extremely nice and explained everything.
Oct 13, 2026
She was not concerned and didn’t care at all. I’ve been a patient of Dr Mike for over 30 years now and I can’t even get into him anymore
Oct 13, 2026
A very good Doctor good bed side manner
Oct 13, 2026
Always a good experience with her!
Oct 13, 2026
Love her! One of the best I've had the pleasure to be cared for by
Oct 12, 2026
Knowledgeable and kind
Oct 12, 2026
Thank you for everything!!! I have a beautiful healthy baby girl because of you and I am healthy too after delivery.
Oct 12, 2026
Was seen fast and she was very professional
Oct 12, 2026
Kind and caring
Oct 12, 2026
She is very kind and respectfull and explain everything in a way it was easy to understand
Oct 11, 2026
She was awesome!
Oct 10, 2026
I would like more health care discussion and recommendation, especially in regard to my specifics. The why's and how's.
Oct 10, 2026
Very polite and knew what she was doing
Oct 10, 2026
Kind, caring, and efficient…what more could you ask for when you are not feeling well?!
Oct 10, 2026
caring for patients first priority
Oct 10, 2026
She is kind, gracious, friendly, and caring. She always listens well and allows me to ask questions. I trust her!
Oct 10, 2026
Seemed very knowledgeable, did not make me feel rushed, patient with my questions.
Oct 9, 2026
he was running late for some reason and I gave it 45 minutes but couldn't wait any longer cause I had other obligations