SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.9 out of 5
1,962 verified ratings
1,962 Ratings, 706 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 13, 2026
Samantha L Branson, APRN-CNP
Very thorough and professional
Mar 13, 2026
Thank you for being able to provide an appointment the same day!
Mar 13, 2026
How are you nice and polite one of my favorites
Mar 13, 2026
She is always extremely pleasant and professional. Takes her time and makes sure all my questions are answered.
Mar 13, 2026
I always feel like Dawn cares about my health and me as a person.
Mar 13, 2026
Please see previous comments.
Mar 13, 2026
Compassionate. Capable of listening and skillfully assimilating details into broader picture
Mar 12, 2026
Dr. Hoffman is well-informed and explains things in a manner that is understandable. He has great “bedside” manner!
Mar 12, 2026
An awesome doctor!
Mar 12, 2026
excellent care
Mar 12, 2026
Always pleasant and easy to talk to.
Mar 11, 2026
Always informative.
Mar 11, 2026
I've been a patient of Dr. Hemmersmeier since he joined SSM, (about 27 yrs). He really cares about you as a person and patient. I drive over hour for my appointments with him.
Mar 11, 2026
Always polite & listens to my concerns
Mar 11, 2026
He knows my history and I trust him applicably!
Mar 11, 2026
Very patient and takes time to answer questions.
Mar 11, 2026
Very genuine and caring.
Mar 11, 2026
WOW! This is the first time I have ever been seen by Dr. Mitchell, but in that short time I was thinking that she is what every Doctor should aspire to be. I just don't have the words to explain how good she made me feel. I went in thinking, I could be having a heart attack and I left clicking my heels. Thank you Dr. Mitchell.
Mar 11, 2026
Betty reviews info I submitted on line to address any issues concerns. Takes time to explain care and medications. A very pleasant experience for annual physical.
Mar 11, 2026
Dawn was very helpful and caring.
Mar 11, 2026
Very smart.Always gives great care.
Mar 11, 2026
Always professional but caring.
Mar 10, 2026
I was very happy overall I spent several months looking for a new doctor since mine had left the area and Dr. Hemmersmeier was recommended by a friend and I really like him. I’m glad I found a new doctor.
Mar 10, 2026
Dr. Mike, is a doctor that I trust! He is always very friendly and welcoming. He takes whatever time is necessary to deal with the reason for my visit. He listens to my problem as well as including me in any diagnosis and treatment he makes. I know that when I see him for a visit, my health is his top concern and he will do whatever it takes to resolve my health issue. Simply put, he is an outstanding doctor!
Mar 10, 2026
Thorough and informative of my lab updated my medication In-N-Out in a timely manner
Mar 10, 2026
Betty was very helpful in checking my past history. I had the same symptoms last year. She confirmed the antibodic that I used in the past.
Mar 9, 2026
Trust
Mar 9, 2026
My experience with Dawn was excellent.
Mar 7, 2026
very caring and efficient
Mar 7, 2026
Great Doctor!!!
Mar 6, 2026
Doctor Hoffmann is always very good.
Mar 6, 2026
He’s very interested in all aspects of my health and is willing to discuss & explain everything
Mar 5, 2026
He’s obviously an excellent doctor and extremely likable as a person.
Mar 5, 2026
Dr Hemmersmeier always makes me comfortable and at ease when talking with him about my health issues.
Mar 5, 2026
Dawn is the kindest person. You can tell she is invested in helping her patients.
Mar 4, 2026
very personable and knowledgable of her field of work
Mar 4, 2026
One of the best care givers I have ever known.
Mar 4, 2026
Caring, professional, and knowledgeable
Mar 4, 2026
Very knowledgeable pleasant person answered all question great expeirence
Mar 4, 2026
Very good communicating.
Mar 4, 2026
Mar 4, 2026
Very nice and professional.
Mar 3, 2026
It has always been good.
Mar 3, 2026
She followed up with me the next day (today). I appreciate that.
Mar 3, 2026
Thorough, kind, gentle
Mar 3, 2026
Very understanding and was willing to help work through my issue
Mar 3, 2026
Listened to my concerns
Mar 3, 2026
, knowledgable, explains everything thoroughly. Very kind and doesn’t rush you.
I feel very fortunate to have her!
Mar 3, 2026
amazing practitioner
Feb 28, 2026
She was very good and made sure to test for best results.