SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.9 out of 5
2,864 verified ratings
2,864 Ratings, 1,140 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 9, 2026
Matthew Schneider, DO
he was running late for some reason and I gave it 45 minutes but couldn't wait any longer cause I had other obligations
Oct 9, 2026
I love Kim! She's so easy to talk to and she explains everything in an easy way to understand. She is also professional and kind!
Oct 9, 2026
All questions were answered. He was so pleasant.
Oct 9, 2026
Betty was wonderful. Friendly. Personable, professional and very helpful
Oct 9, 2026
Been going to see her for years if dr mike is too busy
Oct 9, 2026
See first comment to this survey.
Oct 8, 2026
Love his bedside manners
Oct 8, 2026
Had a great visit with Dr. Hoffmann.
Oct 8, 2026
Dr. Hoffmann is a great doctor.
Oct 8, 2026
Dr. Alam is always informative and kind. She is extremely easy to talk to!
Oct 8, 2026
Not a better doctor on this planet!
Oct 8, 2026
Good patient/doctor communication
Oct 7, 2026
Her support of my religious beliefs was very helpful on my care
Oct 6, 2026
She listen to what I had to tell her and she took care of what was needed
Oct 6, 2026
Dr. Schneider is very kind & patient doctor! I feel like I made a wise choice asking Dr. Schneider to care for me as his patient!!
Oct 6, 2026
Betty is always willing to do whatever is necessary to provide you with good health care. She always listens and include you in any decisions consuming suggested treatments.
Oct 6, 2026
She was very courteous and thoughtful for my care.
Oct 5, 2026
Showed concern about helping to move forward in getting the treatment that is necessary for me
Oct 5, 2026
Enjoyed visiting with her, very friendly and knowledgeable
Oct 3, 2026
Riley is np I had she was very thorough
Oct 3, 2026
He’s charming, very professional and friendly. He acts like he personally cares about you.
Oct 2, 2026
Dr Hoffmann listens to all my questions and addresses my concerns
Oct 2, 2026
Dr. Hoffmann is very good. He cares about you as a patient and taking care of your medical problems.
Oct 2, 2026
Betty was pleasant and so helpful!
Oct 1, 2026
Very caring person
Oct 1, 2026
Long time patient
Oct 1, 2026
Once doctor actually showed up, he listened to symptoms and recommended treatment and thoroughly explained possible diseases and future treatments.
Oct 1, 2026
Always gives me good medical advice. Excellent bedside manner.
Oct 1, 2026
I’m thankful for Samantha and her staff, for both myself and my husband!
Oct 1, 2026
A wonderful woman
Oct 1, 2026
I would recommend her to any of my friends or family. She's wonderful!
Sep 30, 2026
Extremely high-quality bedside manner and explanation of health issues, with a great deal of common sense.
Sep 30, 2026
Dr. Hoffman is a good listener and an advocate for the patient.
Sep 30, 2026
He is a very good doctor.
Sep 30, 2026
Dr. Schneider put me at ease as soon as he walked into the room. He was professional, informative and knowledgeable.
Sep 30, 2026
He is 10 out of 10 best doctor
Sep 30, 2026
I love Betty!
Sep 30, 2026
I always ask for Betty Mitchell because she is always helpful and caring
Sep 30, 2026
Was on time and prepared for what was needed
Sep 29, 2026
I appreciate her kindness and compassionate care and will definitely return to see her again.
Sep 29, 2026
Dr. Mike makes you feel cared for and listened to.
Sep 29, 2026
He always has the right answer to all my questions and needed treatment.
Sep 29, 2026
She is great. The more I see her, the more my care feels personalized.
Sep 28, 2026
While I normally like seeing Dr. Hemmersmeier, Betty Mitchell is the person I like seeing if he is not available. She's friendly and gets things done without making me feel rushed.
Sep 28, 2026
Confidence in her ability .
Sep 28, 2026
Care's deeply about her patience
Sep 26, 2026
He’s the man. Makes me laugh.
Sep 26, 2026
Listened to my issue and simple and short medical history.
Sep 26, 2026
Very helpful even though she couldn’t help me she gave me resources and suggestions of what I could do since she couldn’t
Sep 26, 2026
She was great!