SSM Health Medical Group

Primary Care

1101 Highway K

O’Fallon, MO 63366 Directions

(636) 379-6363

www.getcare.ssmhealth.com

4.9 out of 5

1,951 verified ratings

1,951 Ratings, 683 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jan 9, 2026

Jan 9, 2026
Very welcoming and the app is easy to communicate with. When I’m in the doctors office I don’t feel rushed and the doctor listens to my concerns.

Jan 9, 2026
She is my favorite NP

Jan 9, 2026
She’s excellent

Jan 9, 2026
She’s amazing!!!

Jan 8, 2026
We always appreciate how dedicated he is and how well he has taken care of our family the past 30plus years! What a blessing he has been!

Jan 8, 2026

Jan 8, 2026
He listened to my issue and addressed it with a plan that worked for me

Jan 8, 2026
She is just top notch.

Jan 8, 2026
Dawn is an all around exceptional health care provider. She is knowledgeable, kind, patient, and thorough.

Jan 8, 2026
She goes above and beyond to make sure that my needs are taken care of.

Jan 8, 2026
She is awesome!

Jan 7, 2026
Very knowledgeable and caring

Jan 7, 2026
Very kind good hearted person.

Jan 7, 2026
Brittany listened to everything I had to say and mapped out a road plan to ensure we get answers. It was greatly appreciated.

Jan 4, 2026
Dr Hemmersmeier took such good care of my parents I trust him thoroughly

Jan 3, 2026
She understands all my needs, listened to me, asked all the right questions, really took her time with me

Jan 1, 2026
She was very caring

Dec 31, 2025
Samantha is OUTSTANDING!! Always there for you & understand what's going on. So friendly and helpful. Thank you for all.your hard work.

Dec 29, 2025
The appointment was like getting together with an old friend.

Dec 29, 2025
Brittany is exceptional and always does a great job of addressing my concerns

Dec 27, 2025
She is very professional, friendly and easy to talk to.

Dec 25, 2025
Very caring & gave me a lot of helpful info/advice on how to treat my virus!

Dec 24, 2025
Always a pleasant experience.

Dec 23, 2025
Feeling fortunate to have Dawn as my provider.

Dec 22, 2025
She was very thorough and very intuitive to my needs and well-being

Dec 20, 2025
I love Betty Mitchell because she's a great listener and insurers. When I come in that all my needs are met..... You are very lucky to have her !!!! She is one of the reasons why I come to this office for my medical needs....

Dec 19, 2025
Dawn is the best. I wouldnt go anywhere else

Dec 19, 2025
Great person and very professional.

Dec 18, 2025

Dec 17, 2025
Shannon was wonderful. She was very knowledegable, took her time with me, did not feel rushed and was very bright and happy.

Dec 16, 2025
Dr. Hemmersmeier was personable, confident, understanding, caring, and took the necessary time to make me feel good.

Dec 16, 2025
Highly recommend Dr Mike Hemmersmier.

Dec 14, 2025
Dr Mike is great!!!!

Dec 14, 2025
Professional, very nice gal, helpful with my reason for being there. provided me with some copies of some physical therapy stretches that have helped me tremendously . I thank her for that.

Dec 13, 2025
Betty is caring compassionate and professional.

Dec 13, 2025
Dawn is very pleasant and easy to talk with.

Dec 12, 2025
Very nice man

Dec 12, 2025
She’s great—my favorite at SSM.

Dec 12, 2025
Just a good guy that listens and cares.

Dec 12, 2025
He is the Absolute Best

Dec 11, 2025
Very nice, down-to-earth person who seems to genuinely care for his patients.

Dec 11, 2025
Dr. Hoffmann has been my primary doctor for quite some time. Over the years he has always been very professional, supportive and caring. The only way I’ll stop being a patient is if the Dr retires or stops his practice near me.

Dec 11, 2025
She was very professional and knowledgeable.

Dec 11, 2025

Dec 11, 2025
She is very friendly and listens to my questions or concerns

Dec 9, 2025
Samantha was most knowledgeable and helpful. I give her an A+! I would not hesitate to see her in the future.

Dec 9, 2025
She was excellent and very kind and thorough.

Dec 8, 2025
provided meds for my need

Dec 8, 2025
Michael is very nice, professional and knowledgeable about my records, medications and recommendations as needed.