SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.8 out of 5
1,973 verified ratings
1,973 Ratings, 670 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 21, 2025
Elizabeth Vollmar, APRN-CNP
Listened and had good follow up questions and responses. Personable and explained referral process
Nov 21, 2025
Always very professional and personal about my questions and needs
Nov 21, 2025
Dr. Hoffmann is a wonderful ptovider. His care for his patients is obvious and Unparalleled.
Nov 20, 2025
Very kind and compassionate
Nov 20, 2025
Awesome doctor very helpful and funny.
Nov 20, 2025
He’s great. Listens well and always makes me laugh
Nov 20, 2025
She is thorough and pays attention
Nov 20, 2025
Betty is amazing! She is the only NP I will see.
Nov 20, 2025
She was very helpful and very understanding
Nov 20, 2025
Very friendly and helpful and understanding of any issues I had and providing assistance getting follow up treatment
Nov 19, 2025
As a new patient I was glad tha Dr Hoffman took his time to go over my history and make a plan to help me.
Nov 19, 2025
I liked how he took the time to explain to me my questions.
Nov 19, 2025
Dr. Mike and his staff continue to live up to the standards of excellence that they have set.
Nov 19, 2025
Caitlin was extremely professional and took time to explain things to me. She also listened to my concerns and answered all my questions.
Nov 18, 2025
Excellent
Nov 18, 2025
So easy & understanding to talk too. I felt less embarrassed with Caitlin.
Nov 15, 2025
I like him.
Nov 15, 2025
I feel fortunate to be able to trust my health & well being with Samantha.
Nov 14, 2025
She is A.M.A.Z.I.N.G!!
So Caring and friendly.
Happy l was able to meet her,as l had no idea she has been working here for so long.
She Enjoys her Job,& goes Above and beyond. Thank you for being so helpful. 😊
Nov 13, 2025
I’ve been seeing Dr L. Hoffmann for many years (over 20).If he ever left SSM I would try to find out where he went so I could continue seeing him.
Nov 13, 2025
Excellent
Nov 13, 2025
The one of the Best!!
Nov 12, 2025
He remember me medical hx like I had just seen him. He is very articulate and on point. He is the example of a professional, but also caring humanity side to him.
Nov 11, 2025
She truly cares, is very efficient, & knowledgeable!
Nov 11, 2025
Nurse Matschiner is thoughtful and caring
Nov 11, 2025
She is the best NP who cares for her patients
Nov 10, 2025
A caring, kind individual, who iis a great listener, and problem solver.
Nov 10, 2025
He listened and answered everything I wanted to discuss with him.
Nov 10, 2025
nice, caring
Nov 9, 2025
Easy to talk to and attentive.
Nov 8, 2025
Personable and thorough.
Nov 8, 2025
I felt she was kind, listened to what I had to say. She wasn't in a rush to move to the next patient and she called me the following day with an option regarding a prescription we spoke about, which she didn't have to do.
Nov 8, 2025
She is outstanding!
Nov 7, 2025
I like him as my doctor. Very professional and thorough.
Nov 7, 2025
She is very sweet, listens and asks questions.
Nov 7, 2025
Very very caring and listening to me! Appreciated tremendously.
Nov 6, 2025
He spends adequate time with patients and is an active listener. Greatly appreciate him.
Nov 6, 2025
Always on time, explains things well, very knowledgeable is always kind
Nov 6, 2025
Very personable
Nov 6, 2025
She is amazing! I was nervous for this appointment, but she made sure I left feeling good about the experience.
Nov 6, 2025
She is the best and explained and answered all my questions.
Nov 5, 2025
He listens to you and provides excellent care.
Nov 5, 2025
She is fantastic!
Nov 4, 2025
She is very professional and kind. She listens well to my concerns.
Nov 3, 2025
Listens to and answers my questions/concerns
Nov 1, 2025
Dr. Hoffmann has been my GP for several years and I hope to be his patient for many more years.
Oct 31, 2025
Dawn is amazing! She really takes the time to listen and offers options for care.
Oct 30, 2025
Great experience- as usual!
Oct 30, 2025
Great addition to the staff
Oct 30, 2025
She is awesome.