SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.9 out of 5
1,939 verified ratings
1,939 Ratings, 664 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 23, 2026
Thomas F Ganz, MD
Dr. was caring and knowledgable.
Jan 23, 2026
Very good
Jan 22, 2026
I know doctors have many patience they see every day, but I feel like he spent all the time with me. I needed discussing my treatment and conditions, so I felt very informed about my health.
Jan 22, 2026
excellent first impression with Dr. Ganz
Jan 21, 2026
Dr. Mike seems genuinely interested in my overall health and well being. Though I only see him twice a year, he knows me for the individual I am.
Jan 21, 2026
THE BEST!!!
Jan 21, 2026
Great experience
Jan 21, 2026
She was attentive and caring. Ask a lot of questions and provide health recommendations.
Jan 21, 2026
she is so caring and made sure I was ok
Jan 20, 2026
Felt very comfortable
Jan 20, 2026
Excellent!!
Jan 19, 2026
Great Dr
Jan 18, 2026
Understood what I am going thru
Jan 17, 2026
Very knowledgeable and caring.
Jan 16, 2026
Very thorough explanations to my questions. Dr. Hoffman was very kind, thorough and professional.
Jan 16, 2026
He is a great doctor.
Jan 16, 2026
Knows her stuff
Jan 16, 2026
Great asset to a all ready great Dr office
Jan 15, 2026
very friendly and listened to my concerns
Jan 15, 2026
He’s always up beat and listens carefully to all concerns. Offers help to help with my concerns either by a prescription,therapy or whatever.
Jan 15, 2026
I thank dawn is very nice.She is very smart.
Jan 15, 2026
Comfortable person to be around with a great attitude
Jan 15, 2026
Very caring. Listens
Jan 14, 2026
He was so nice explained everything I was very Comfortable I was with my other Doctor for a long time so when I came to Dr Hoffman I was very nervous but I was very comfortable the minute I met him. Hopefully he's going to be around for awhile.
Jan 14, 2026
Dr. Mike and his nurses are awesome
Jan 14, 2026
I liked her.
Jan 14, 2026
Dawn is caring good listener
Jan 13, 2026
He takes the time listen and explain answers as needed.
Jan 13, 2026
Very knowledgeable, giving actionable and specific advice to my situation!
Jan 13, 2026
He is concise and listens to and addresses my concerns.
Jan 13, 2026
Always takes time to listen to my complaints, gives a recommendation, and I am out of the office. Great physician.
Jan 13, 2026
Betty is very good I like her attitude and she is very good at listening and understand
Jan 13, 2026
A kind, efficient provider that seemed to care and listen well. All I would have asked is a better chance to discuss her diagnosis.
Jan 10, 2026
Gave our impression of Dr. Hoffman previously here, but he is the reason we selected SSM. We trust his advice and care in a health care system that has become very confusing and scary.
Jan 10, 2026
He is great
Jan 10, 2026
She is very good and listen to you and explains everything about your issue
❤️
Jan 9, 2026
Beth is great!
Jan 9, 2026
Very welcoming and the app is easy to communicate with. When I’m in the doctors office I don’t feel rushed and the doctor listens to my concerns.
Jan 9, 2026
She is my favorite NP
Jan 9, 2026
She’s excellent
Jan 9, 2026
She’s amazing!!!
Jan 8, 2026
We always appreciate how dedicated he is and how well he has taken care of our family the past 30plus years! What a blessing he has been!
Jan 8, 2026
Jan 8, 2026
He listened to my issue and addressed it with a plan that worked for me
Jan 8, 2026
She is just top notch.
Jan 8, 2026
Dawn is an all around exceptional health care provider. She is knowledgeable, kind, patient, and thorough.
Jan 8, 2026
She goes above and beyond to make sure that my needs are taken care of.
Jan 8, 2026
She is awesome!
Jan 7, 2026
Very knowledgeable and caring
Jan 7, 2026
Very kind good hearted person.