SSM Health Medical Group

Primary Care

1101 Highway K

O’Fallon, MO 63366 Directions

(636) 379-6363

www.getcare.ssmhealth.com

4.9 out of 5

1,944 verified ratings

1,944 Ratings, 694 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Feb 20, 2026

Feb 20, 2026
Caring and willing to explore new options.

Feb 20, 2026
I love Dawn, she is very kind. She pays attention to everything you say and answers you like she heard you..She is awesome 💯

Feb 19, 2026
He listens and explains things as needed.

Feb 19, 2026
Quality care.

Feb 19, 2026
I provided it in my previous comment. She has always been great to see due to being attentive, genuinely concerned about my issues, and never in a rush.

Feb 19, 2026
She is knowledgeable and informative about the different options available. Its an easy process to get an appointment, as well as talk to her about any issues you might be having.

Feb 18, 2026
His personality and communication style seems to be a good fit for me. It is obvious he genuinely cares for his patients.

Feb 18, 2026
Would of liked him to actually listen to me and not cut it short I still had other things to talk about with him

Feb 18, 2026
She was very understanding and concerned with my well being

Feb 18, 2026
she aways listen

Feb 18, 2026
Dawn is always alert to my questions and helps me feel comfortable about my progress

Feb 18, 2026
Cait is knowledgeable, friendly and compassionate. She is easy to talk to and makes you feel comfortable. SSM is blessed to have her.

Feb 17, 2026
Dr Hoffman is a fantastic doctor.

Feb 17, 2026
I've been seeing Dr. Mike for many years but managing my chronic pain, he seems lacking.

Feb 17, 2026
See what I commented on previously. Dawn M. provides excellent care!

Feb 17, 2026
She made the appointment caring and comfortable

Feb 16, 2026
She’s amazing!!

Feb 15, 2026
Super kind and caring doctor! Best one I've had to be honest!

Feb 14, 2026
She is absolutely amazing

Feb 13, 2026
Very good experience

Feb 12, 2026
Very friendly, efficient, supportive and caring

Feb 12, 2026
Love the guy! very personable and knowledgable.

Feb 12, 2026
Very pleased

Feb 12, 2026
None. The visit was good.

Feb 12, 2026
She was very pleasant and remembered me from a prior visit. She is very knowledgeable

Feb 11, 2026
She was amazing! Thank you Elizabeth:)

Feb 11, 2026

Feb 11, 2026
Dawn is a true professional. Knowledgeable and easily approachable. Made "going to the Dr" painless!

Feb 10, 2026
I have recommended DR Hemmersmeier to several people. He's an excellent DR

Feb 10, 2026
He was very prompt with my appointment time. He is also very thorough and patient.

Feb 10, 2026
She is always on time and does a great job addressing my concerns.

Feb 10, 2026
Really like her. Very easy to talk to and friendly.

Feb 9, 2026
Excellent and professional care

Feb 8, 2026
Dr. Hoffmann is an excellent and caring physician

Feb 7, 2026
Actually recommend him to my mother

Feb 7, 2026
She is genuinely caring and very empathetic, which is a nice touch! Great bedside manner!!

Feb 6, 2026
Super friendly and nice and gentle.

Feb 4, 2026
I felt that he understood my situation well.

Feb 4, 2026
Dawn is always answering my questions through my chart and I get good suggestions on what to do

Feb 4, 2026
Excellent provider with great communication skills and friendly!

Feb 3, 2026
Elizabeth made an uncomfortable situation a breeze. She was kind and knowledgeable.

Feb 3, 2026
Dr Mike has been our family’s primary physician for over 25 years. Can’t imagine going to a different doctor. He is very caring and dedicated

Feb 3, 2026
Always a great, personal experience.

Feb 3, 2026
She didn't mess around. She checked on the most probable condition and condition was identified. Definitely would see her again.

Feb 3, 2026
thanks dawn you make going to dr. not so bad

Feb 2, 2026
Great Dr..takes his time and thorough

Feb 1, 2026
Samantha and her tech are the best.

Jan 31, 2026
She is excellent

Jan 31, 2026
Nice knows what’s going on and take care of my problems