SSM Health Medical Group
Primary Care
1101 Highway K
O’Fallon, MO 63366 Directions
4.8 out of 5
1,956 verified ratings
1,956 Ratings, 659 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients overwhelmingly praise SSM Health Medical Group for compassionate, attentive, and experienced care. Commenters frequently note providers who listen, explain options clearly, and make patients feel comfortable and respected. Long-term relationships and trust are common—several describe decades-long care and life-saving interventions. Staff bedside manner, professionalism, and thoroughness in answering questions and coordinating follow-up are highlighted. Many recommend providers to family and friends and report confidence in treatment plans and clinical knowledge.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 31, 2025
Dawn Matschiner, APRN-CNP
Dawn is amazing! She really takes the time to listen and offers options for care.
Oct 30, 2025
Great experience- as usual!
Oct 30, 2025
Great addition to the staff
Oct 30, 2025
She is awesome.
Oct 30, 2025
Dawn is always professional and is a good listener.
Oct 29, 2025
I love him. He's been my doctor for 24 years!
Oct 29, 2025
Mi opinión es que sigan así amables y atentos y excelente trabajo en equipo
Oct 29, 2025
Dawn has been working with me for many years, and I trust her completely. Her concern and professionalism are visible. Her quick response to any question or text is greatly appreciated. I'm very fortunate to have her on my care team.
Oct 29, 2025
She is always great to work with and I always suggest her to my family and friends
Oct 28, 2025
Very attentive. ……did not seem rushed.
Oct 28, 2025
Great overall experience with Betty Mitchell.
Oct 28, 2025
She is great.
Oct 28, 2025
Thank you!
Oct 26, 2025
Always the best
Oct 25, 2025
I already have recommended Dr Hoffmann to others.
Oct 25, 2025
Absolutely loved him, glad my sister recommended him
Oct 25, 2025
She's very thorough and helpful. Takes the time to get to know me and answer all my questions
Oct 24, 2025
Very pleased with the visit
Oct 24, 2025
He is very friendly and thorough. Efficient in his work and talks through options clearly.
Oct 24, 2025
She's knowledgeable and caring.
Oct 23, 2025
She never makes you feel rushed and she’s always great.
Oct 23, 2025
Makes me feel comfortable!!
Oct 23, 2025
Very understanding to her situation
Oct 22, 2025
Always have respected and trusted Dr Hemmersmeier as my Provider.
Oct 22, 2025
Very professional and a good listener.
Oct 22, 2025
Samantha really listens and provides information on some things that might help.
Oct 21, 2025
Sam is so encouraging and kind!
Oct 21, 2025
She is so very personable. It was so refreshing to be treated like a human and taken seriously for my input about my own body.
Oct 20, 2025
Very approachable and super friendly. Good listener
Oct 19, 2025
She makes sure im well taking care of & my needs
Oct 18, 2025
Professional / Friendly/ Helpful
Oct 18, 2025
Thank you Caitlin for your compassion and gentle bedside manner
Oct 17, 2025
Dr Mike is the best
Oct 17, 2025
I felt very comfortable with her.
Oct 16, 2025
It was my first appointment with Caitlin and I thought she was great!
Oct 14, 2025
Caitlin was absolutely amazing! She was extremely kind, gentle, caring and respectful. I really appreciated her patience and thoughtfulness.
Oct 12, 2025
The best Dr I have ever seen. I have recommended him to several people
Oct 11, 2025
He listened and checked my concerns about my neck.
Oct 10, 2025
Was impressed with the level of attention and care Dr Hoffman gave me.
Oct 10, 2025
Very professional, good experience. He always takes time to hear you.
Oct 9, 2025
He listened and took my concerns seriously. Answered my questions honestly in a way that I could understand.
Oct 8, 2025
He is a great Dr
Oct 8, 2025
Very professional and caring! Awesome experience!
Oct 7, 2025
She is awesome!
Oct 7, 2025
Courteous, prompt service and knowledgeable
Oct 6, 2025
Dawn is very thorough and explains everything so I can understand it!
Oct 6, 2025
She was very helpful, thorough, and friendly! Addressed all of my concerns and followed up quickly which was very helpful.
Oct 2, 2025
As strange as it may sound I look forward to my visits
Oct 2, 2025
The best
Oct 1, 2025
Professional and attentive!