SSM Health Medical Group

17884 Exchange Ave.

Nashville, IL 62263 Directions

(618) 327-8486

www.getcare.ssmhealth.com

4.9 out of 5

246 verified ratings

246 Ratings, 66 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Medical Group for compassionate, attentive primary care. Providers are described as knowledgeable, thorough, and communicative, taking time to listen, educate, and follow up. Many comments note trust, long-term relationships, and family care continuity. A minority mention long waits. Frequent positive references to comprehensive assessments, clear explanations, and successful management of ongoing health issues appear throughout.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 11, 2025
She's a great GP

Oct 10, 2025
Good person takes time to sit and talk with you about your well-being

Oct 8, 2025
Great provider 👍

Oct 6, 2025

Oct 6, 2025
Very knowledgeable, friendly, takes enough time, not a rushed appointment.

Oct 3, 2025
I received feedback and additional care even after I left the office.

Oct 1, 2025
Bery caring, knowledgeable, doctor. would recommend Cjeryl to everyone.

Sep 19, 2025
Cheryl is amazing and listens to my symptoms to help me as needed.

Sep 18, 2025
Thanks to her Im back on track to taking back my health. Thanks !

Sep 17, 2025
Cheryl is the best doctor I've ever had. She was able to give me answers and treatment where others were not. She is caring and compassionate and always listens to me.

Sep 17, 2025
She’s always so through with me .

Sep 12, 2025
I enjoyed her very much

Sep 11, 2025
Nicole sees my grandson and daughter. She spends a lot of time educating and I appreciate that. Nicole is someone I suggest to all friends and family.

Sep 5, 2025
Nicole is very nice and easy to talk to

Aug 26, 2025
She knows what she's doing and, more importantly, I trust her.

Aug 17, 2025
Extremely kind and professional.

Aug 17, 2025
I always know Nicole Pedtke will go above & beyond to find an answer to my medical needs. She is an exceptional provider who cares a great deal for her patients.

Aug 3, 2025
She's kind and energetic..

Aug 2, 2025
I feel Nichole Pedtke is a valuable asset to SSM. She represents the mission statement of SSM to the highest degree. Nichole is very personable and has her patients best interest in her practice.

Jul 23, 2025
My wife recommended Cheryl and I too would offer a recommendation because Cheryl addresses both my wife and my health care needs in a local regional care center.

Jul 23, 2025
Cheryl is always helpful and professional.

Jul 20, 2025
Nicole was excellent and made me feel comfortable during our conversation and exam.

Jul 17, 2025
I was not happy about waiting 1 hour & 17 minutes beyond the appointment time to see her

Jul 6, 2025
She was very easy to talk to about any concerns I have. She made me feel comfortable.

Jul 4, 2025
Excellent care and takes time to listen and explain things clearly.

Jul 3, 2025
Dr. Nicole is very good. She listens and is very caring. I really like her. Hope she stays for a long time.

Jul 2, 2025
She’s easy to talk to and helped me with my problem.

Jun 28, 2025
I can not say enough nice things about Nicole, she followed up and made the referrals she said she would. I didn’t feel rushed during the appointment.

Jun 27, 2025
Love Nicole! You can tell she really cares about her patients. I HIGHLY recommend her to anyone!!

Jun 17, 2025
She really listens and cares!

Jun 10, 2025
My appointment was for 4pm. I was brought to my room and left alone to wait for my primary at around 4:20pm. My primary did not see me until 5:03pm. The SSM location we were at closed at 5pm. By the time my appointment finished, after 5:20pm, there was no staff there aside from my primary and her nurse. To top everything off, my primary, Nicole Pedke, talked over me and cut me off on multiple occasions. I also didn't feel like I could get the care I deserved because she didn't manage her time. I felt my appointment was very rushed.

May 30, 2025
She always makes me feel super comfortable and gets me the medicine I need to feel better.

May 14, 2025
Cheryl takes time to provide you with best possible outcome of problem you have.

Apr 19, 2025
Just a very good person whom I trust with my care.

Apr 17, 2025
She is absolutely the best provider I have had as far back as I can remember.

Apr 9, 2025
Nicole is great is talking with my child and listening to her. My child feels comfortable talking with Nicole. Nicole is easy to talk to, knowledgeable, professional, and really cares.

Apr 5, 2025
Very nice and very thorough

Apr 3, 2025
Caring professional. Not left waiting for a long period of time. Down to earth person who listens and helps.

Apr 3, 2025
Always does a wonderful job. Asks plenty of questions to insure she understands what is going on.

Apr 1, 2025
She is wonderful. She takes the time to explain stuff to you and tries to help you in anyway she can.

Mar 29, 2025
Cheryl is an outstanding provider!! Intelligent, kind, & gives outstanding care!

Mar 27, 2025

Mar 19, 2025
I always appreciate the time she spends with me because I know she is trying to treat me in the way that is best for me.

Mar 19, 2025

Mar 16, 2025
Nicole took time to answer my questions and conduct a comprehensive assessment.

Mar 13, 2025
Cheryl does a great job and always answers questions thoroughly and very well.

Mar 11, 2025
I would definitely recommend Nicole to anyone I know without hesitation.

Mar 8, 2025
Whole family loved going to see her we will remain seeing her she made me and my kids health top priority within appointment.

Mar 1, 2025
DO NOT LET HER LEAVE

Feb 26, 2025
Cheryl Bagget & her team are outstanding providers!!!