SSM Health Medical Group
17884 Exchange Ave.
Nashville, IL 62263 Directions
4.9 out of 5
244 verified ratings
244 Ratings, 73 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise SSM Health Medical Group for compassionate, attentive primary care. Providers are described as knowledgeable, thorough, and communicative, taking time to listen, educate, and follow up. Many comments note trust, long-term relationships, and family care continuity. A minority mention long waits. Frequent positive references to comprehensive assessments, clear explanations, and successful management of ongoing health issues appear throughout.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 29, 2026
Nicole B Pedtke, APRN-CNP
Nice service
Jul 29, 2026
Very good 👍
Jul 23, 2026
Nicole is very knowledgeable offers to let you participate in your plan of care offer suggestions which is much appreciated. Takes the time to talk to you, which means a lot of a patient.
Jul 22, 2026
Nicole was so understanding and went the extra mile to make my experience positive.
Jul 16, 2026
She is awsome and I wouldn't want any other care giver
Jul 11, 2026
I like Nicole a lot she listens of situations I have and when I had like an emergency one this week she took me in. She looked at it and started finding out what was wrong and got me the medication that I need.
Jul 9, 2026
She’s very knowledgeable, kind, & patient!
Jun 30, 2026
Let me sum it up in one word, 10 star fantastic well lol maybe more than one word
Jun 25, 2026
She takes her time and explains information to us and does not rush thru the appointment.
Jun 17, 2026
Felt like she genuinely cared about me as a person
Jun 17, 2026
she is a very attentive, while explaining items of concern to me.
Jun 15, 2026
Very caring.
Jun 4, 2026
She took time and explained everything very thorough. She is very good at her job and I appreciate her taking the time to see us.
Jun 3, 2026
Cheryl and her staff and fantastic staff. They take pride in their work and they care about their patients.
May 22, 2026
She was great! She listened to me and addressed all my questions. She was very helpful and is helping me with the care I need.
May 16, 2026
she listens to the patient.
May 13, 2026
I have recommended Cheryl to our friend’s & family!
May 12, 2026
Life saving 2 words pretty much rounds it up
May 12, 2026
Cheryl does a very good job
May 8, 2026
Cheryl was very thorough and took the time to explain everything and answer my questions.
May 8, 2026
She is the best!
May 7, 2026
Cheryl addresses every question and concern I've ever had. She takes the time and truly cares. She's the best provider I've ever had.
May 6, 2026
very thorough, caring and kind
May 2, 2026
She has been my care provider since 2008. I trust her completely. I feel comfortable discussing anything with her.
May 1, 2026
She listens, acknowledges and treats the patient concern then follows up as needed.
Apr 29, 2026
Nicole is the best
Apr 28, 2026
Cares about her patients.
Apr 19, 2026
Hope she stays forever
Apr 11, 2026
Provider always listens, takes time to evaluate, and genuinely cares. She and staff, especially Annette, always courteous and fun.
Apr 3, 2026
She is caring and concerned about my health
Mar 28, 2026
She is understanding looks into the matter and makes you feel comfortable
Mar 16, 2026
Caring and takes the time to understand your issues
Mar 5, 2026
10/10!
Mar 4, 2026
She is very professional and personable. She made me feel comfortable and heard!
Mar 3, 2026
Excellent
Mar 2, 2026
Caring
Feb 26, 2026
A great provider
Feb 19, 2026
Nicole is a very caring and conscientious medical care provider.
Feb 11, 2026
So easy to talk to and she makes me feel very relaxed and comfortable.
Feb 7, 2026
Very caring. I look forward to seeing Cheryl for any future care.
Feb 5, 2026
I am so pleased to have Nicole in my future medical needs.
Jan 30, 2026
very professional and take's my overall health very seriously
Jan 28, 2026
Nicole is very compassionate and caring. She sits and listens to you. She doesn't rush you out the door. I would HIGHLY recommend Nicole to others!
Jan 28, 2026
Excellent Dr.
Jan 15, 2026
Cheryl is very knowledgeable, kind, & caring! Always has been a tremendous provider! I have recommended her to friends & 2 have gone to her & they really like her!
Jan 8, 2026
Cheryl had been my primary doctor for over 20 years now. Even though her office has moved a few times, she has always has great staff and has always been a great doctor/friend.
Dec 31, 2025
Very kind and caring. Very professional.
Dec 22, 2025
Nicole treats my whole family. You can tell she loves what she does and puts her heart into her patients!!!
Dec 18, 2025
Her knowledge and rapport is always exceptional
Nov 30, 2025
She is very kind and really knows what she is doing to get you feeling better again.