SSM Health Medical Group

17884 Exchange Ave.

Nashville, IL 62263 Directions

(618) 327-8486

www.getcare.ssmhealth.com

4.9 out of 5

243 verified ratings

243 Ratings, 69 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise SSM Health Medical Group for compassionate, attentive primary care. Providers are described as knowledgeable, thorough, and communicative, taking time to listen, educate, and follow up. Many comments note trust, long-term relationships, and family care continuity. A minority mention long waits. Frequent positive references to comprehensive assessments, clear explanations, and successful management of ongoing health issues appear throughout.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

May 8, 2026
Cheryl was very thorough and took the time to explain everything and answer my questions.

May 7, 2026
Cheryl addresses every question and concern I've ever had. She takes the time and truly cares. She's the best provider I've ever had.

May 6, 2026
very thorough, caring and kind

May 2, 2026
She has been my care provider since 2008. I trust her completely. I feel comfortable discussing anything with her.

May 1, 2026
She listens, acknowledges and treats the patient concern then follows up as needed.

Apr 29, 2026
Nicole is the best

Apr 28, 2026
Cares about her patients.

Apr 19, 2026
Hope she stays forever

Apr 11, 2026
Provider always listens, takes time to evaluate, and genuinely cares. She and staff, especially Annette, always courteous and fun.

Apr 3, 2026
She is caring and concerned about my health

Mar 28, 2026
She is understanding looks into the matter and makes you feel comfortable

Mar 16, 2026
Caring and takes the time to understand your issues

Mar 5, 2026

Mar 4, 2026
She is very professional and personable. She made me feel comfortable and heard!

Mar 3, 2026

Mar 2, 2026

Feb 26, 2026
A great provider

Feb 19, 2026
Nicole is a very caring and conscientious medical care provider.

Feb 11, 2026
So easy to talk to and she makes me feel very relaxed and comfortable.

Feb 7, 2026
Very caring. I look forward to seeing Cheryl for any future care.

Feb 5, 2026
I am so pleased to have Nicole in my future medical needs.

Jan 30, 2026
very professional and take's my overall health very seriously

Jan 28, 2026
Nicole is very compassionate and caring. She sits and listens to you. She doesn't rush you out the door. I would HIGHLY recommend Nicole to others!

Jan 28, 2026
Excellent Dr.

Jan 15, 2026
Cheryl is very knowledgeable, kind, & caring! Always has been a tremendous provider! I have recommended her to friends & 2 have gone to her & they really like her!

Jan 8, 2026
Cheryl had been my primary doctor for over 20 years now. Even though her office has moved a few times, she has always has great staff and has always been a great doctor/friend.

Dec 31, 2025
Very kind and caring. Very professional.

Dec 22, 2025
Nicole treats my whole family. You can tell she loves what she does and puts her heart into her patients!!!

Dec 18, 2025
Her knowledge and rapport is always exceptional

Nov 30, 2025
She is very kind and really knows what she is doing to get you feeling better again.

Nov 20, 2025
Always a great experience. easy to communicate with.

Nov 11, 2025
Nicole is a very caring healthcare provider!! She genuinely cares about her patients.

Nov 8, 2025
She's a great small town care provider cause she listens to me, takes notes checks on the problem area's and recommends some means of treatment then follows up with after visit summary.

Oct 31, 2025
very professional and knowledgeable

Oct 30, 2025
Nicole listening and asks questions. I feel confident in the care I receive from her.

Oct 23, 2025
Very friendly and welcoming. Does her research.

Oct 11, 2025
She's a great GP

Oct 10, 2025
Good person takes time to sit and talk with you about your well-being

Oct 8, 2025
Great provider 👍

Oct 6, 2025

Oct 6, 2025
Very knowledgeable, friendly, takes enough time, not a rushed appointment.

Oct 3, 2025
I received feedback and additional care even after I left the office.

Oct 1, 2025
Bery caring, knowledgeable, doctor. would recommend Cjeryl to everyone.

Sep 19, 2025
Cheryl is amazing and listens to my symptoms to help me as needed.

Sep 18, 2025
Thanks to her Im back on track to taking back my health. Thanks !

Sep 17, 2025
Cheryl is the best doctor I've ever had. She was able to give me answers and treatment where others were not. She is caring and compassionate and always listens to me.

Sep 17, 2025
She’s always so through with me .

Sep 12, 2025
I enjoyed her very much

Sep 11, 2025
Nicole sees my grandson and daughter. She spends a lot of time educating and I appreciate that. Nicole is someone I suggest to all friends and family.

Sep 5, 2025
Nicole is very nice and easy to talk to