Everyone in the office was very friendly. I was seen right away and the doctor was very thorough and informative and I'm very happy and look forward to working with her. Thank you.

Dr Shah is thebest!

Overall it was a very positive experience

Pleasant & informative.

Best Urgent care I have been in. Very friendly and clean

I am very pleased with the care thatm I received.

Awesome Doctor and Staff.

The doctor listened to me at the end and picked up on something about my physicality that no one else had ever asked me and that could impact on my diagnosis. I'm hyper, I'm double jointed and she's the first person to have ever commented upon it, seen it and said that there was a syndrome connected to things with it that could affect arthritis. So that information of course is very important and it was very bright of her to have picked up upon it and to have asked more about it. I appreciate that very much. I would like to learn more about that and see what it means. So thank her very much.

Excellent

Great experience.

Dr. Shah was amazing. She explained everything carefully and listened to my many questions.

I don't trust many doctor or like many doctors but Dr Shah is among the ones that I like. First time visit she understood my frustration from other doctors I have had. Good personality

Very little wait past the appointment time. Everyone was very polite and professional.

Dr. Shah and her staff were kind & pleasant. Dr. Shah listened to my experiences and helped me get to the next phase of figuring out treatment.

Thank you

I am not satisfied with this provider. I was disrespected by the provider who came into the room announcing herself but not addressing me by name or even looking at me. She didn't even take my vitals. She sent me on my way with pages of drug information which front desk printed to out and a lab referral. I will not be back.

The service was very good

I never met this doctor before, she was filling in for a doctor that was familiar with my condition. And didn't seem concerned with other doctors patients.

New Doctor. She was very good- very thorough.

I was seen right on time, was not rushed through my appointment!

Dr. Shah was very polite and explained all new medical terminology to me. I'm happy she was amenable to pursuing treatment through a conservative route. The front desk needs retraining. It seems they weren't in a good mood and moved robotically without compassion.

I don't usually use Virtua but I will say the doctors that I have met are caring

The office staff were very nice. Dr. Shah did not do a history and did not seem to have looked at any of the scans and reports in my chart. She did not address the problem that I came in for. She gave me a stack of papers of different medications and wanted me to review them at home and choose which one I would like to go on for my osteoporosis. Isn't that her job?? I would never recommend her.

Dr Shah is so personable & professional. She made me feel comfortable & she focused on what I was saying. Very personal care. Thank you!

I was treated with respect as a patient. Virtua always treats patients as people not numbers. I always refer my friends and family to virtua. Ty.

Dr. Shah is an exceptional physician who is patient, kind and considerate during every office visit. She doesn't rush through the designated time, and provides honest feedback on every question or concern.

Great experience ! It did take over 2 months to get an appointment.

It was quite obvious that the doctor did not read my chart that I was asked to take the time to fill out prior to the appointment. I felt like I was not believed in my symptoms or concerns taken seriously bc she "could not see anything". Who tells someone with multiple auto immunes already to 'just take tylenol' when in pain?!?! If this appointment ended up taking place a month and a half from scheduling, instead of being a able to fill a cancelation, I would have been even more upset and angry. This was a waste and a set back in figuring out what is going on.

I had to call back in a few days because my steroid needed a prior authorization but no one from office knew about this. Once it was authorized...the prescription did NOT have directions on how to take it "Please see attached for detailed directions". There was no attached directions on the prescription bottle or the paperwork. I was also suppose to do bloodwork while on the methotrexate every month for the first 3 months. Only one set of orders for the 1st month was ordered but missing month 2 and 3 blood work order sets. Only one set of bloodwork order set was mailed and electronically sent to labcorp. I confirmed with labcorp on the first blood draw. If I was not a provider and could no recall directions, this is VERY DANGEROUS for my health care. The lack of follow up and the inconvenience of having to remind Dr. Shah (and staff) to do her job shows Dr. Shah's lack of experience and professionalism. I am highly disappointed in the care that was provided since all the mistakes that happened can harm my health and is not helping with my autoimmune flare up and fatigue to have to do extra work in asking for all the things that should be provided by the doctor (basic things like getting medication directions, medication PA, orders for repeat bloodwork). Contacting the office multiple times when these things should be done already is not convenient at all. Would not recommend to anyone this level of care.

I was more then pleased with my first visit with Shivani Shah. I mentioned to her that I have a problem with hearing and processing words. She spoke very clearly and a little slower, I was able to understand everything she said. If I ever need a Rheumatologist again, she will be the one.

Dr. Shivani was very kind and understanding.

Customer friendly and most knowledgeable!

It was great to have a doctor listen and understand your pain and how to find ways to get to the root of the problem without medicating you first. The best hope I have found yet.

Appointments should not take upwards to six weeks to see the doctor

Very good

Professional &Pleasant

Dr Shah was very caring and very knowledgeable.

The staff was very polite and attended to my needs. The doctor listened to my concerns about medication and definitely I was part of the care planning for my diagnosis. I did not push medications but was very supportive in my choice. A very good experience and I did not feel rushed. It was all very non-rushed.