Dr. Josefina Shen, MD, FACE

Diabetes and Endocrinology

Trinity Health Medical Group, Diabetes & Endocrinology - Grand Rapids Campus

300 Lafayette Ave SE, Suite 2045

Grand Rapids, MI 49503 Directions

616-685-3098

4.9 out of 5

282 verified ratings

282 Ratings, 82 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 25, 2025
One time she wanted me to take a go fund me page out for a new pump.

Aug 7, 2025
She’s the sweetest person always smiling

Aug 6, 2025
She rocks! Figured out I was sensitive to dairy and proposed a solution which worked. Very reassuring with information on my thyroid issues.

Jul 31, 2025
She is knowledgeable, personable, I also feel she really cares

Jul 28, 2025
She always takes time to carefully examine me, listens to any questions I have, and answers any questions I have. I would highly recommend her.

Jul 24, 2025
Very professional, yet personable and caring.

Jul 2, 2025
If you are looking for a great Dr. Check out Dr.Shen you won't be disappointed!😅

Jul 2, 2025
Dr. Shen listens and helps. I was a mess with another provider in this office. When I transferred to Dr. Shen, I immediately began to feel much better and now the situation is well under control. She is wonderful !!

Jun 30, 2025
She has always treated my problems and myself very well.

Jun 25, 2025
Everyone I had contact with from start to finish was "super-duper"!!!!

Jun 9, 2025
I let everyone know if they need an endocrinologist, Dr Shen is the one.

Jun 4, 2025
My appointment went very well

May 29, 2025
Always feel that I’ve received the best possible care.

May 28, 2025
Very friendly and knowledgeable

May 28, 2025
It went acceptionally well including the time I was there

May 22, 2025
Satisfied

May 19, 2025
Very courteous about having a follower in the room.

May 19, 2025
Dr. Shen has been a valued provider for many years.....trust and admiration

May 12, 2025
Dr. Shen has been the best Endrocrine specialist who has ever treated me….in over 40 years!

May 8, 2025
everything was good

May 5, 2025
We had an informative conversation about ketchup

Apr 23, 2025
Everyone was very efficient. I wasn't kept waiting at all.

Apr 17, 2025
Never have I felt rushed during an appointment with Dr. Shen.

Apr 16, 2025
I'm very confident in care

Mar 27, 2025
No complaints

Mar 5, 2025
Dr Shen knows her stuff and I trust her!

Feb 19, 2025
Our conversation gave me confidence in changing my behavior.

Feb 13, 2025
It was great

Feb 6, 2025
Spent an hour on the appt.! Offered treatment options.

Feb 5, 2025
I am appreciative of the time spent with me and after just having major back surgery she was willing to do a virtual visit rather than me having to come in!

Jan 6, 2025
genuine interest and concern

Dec 18, 2024
even though my A1C is been very improved she was insisting on getting me more medicine

Dec 4, 2024
I was positively impressed with my visit and the providers.

Nov 21, 2024
Dr. Shen and nurse are an ideal team. I cannot imagine how they could improve. Our conversations are useful and meaningful and not just a professional dispensing information to an amateur.

Nov 13, 2024
Dr. Shen and her staff were fantastic.

Oct 30, 2024
She showed great interest in the progress I am making with my treatment plan.

Oct 24, 2024
Very helpful with all the information we received

Oct 23, 2024
Dr. Shen is my third endocrinologist and the first to listen to me. Excellent part of your staff.

Oct 16, 2024
Keep up the good work.

Oct 14, 2024
Dr. Shen takes in consideration all my health problems in dealing with my osteoporosis.

Oct 9, 2024
Wonderful physician who was able to find the right combination for keeping my thyroid in the acceptable range. (I spent 15 plus years with my general physician who never figured out my dosage correctly, until I asked for a referral to St Mary's, from Muskegon Trinity

Sep 25, 2024
Very positive experience.

Sep 23, 2024
I feel very comfortable with Dr Shen

Sep 12, 2024
I asked Dr. Shen her opinion on my being a bone marrow donor and she graciously gave me the info. I needed

Aug 22, 2024
Appreciate that you as a patient are LISTEN TO.

Aug 8, 2024
Dr. Shen is super. She seems very knowledgeable about caring for patients with osteoporosis

Jul 24, 2024
When I told Dr. Shen we may be moving out of the area she provided me with names of practitioners we may want to transfer my care to.r

Jul 18, 2024
they were courteous they were played they explained everything love this place

Jul 18, 2024
I'm very glad to have her as my provider!

Jun 12, 2024
You are the best Dr Shen!