Dr. Josefina Shen, MD, FACE
Diabetes and Endocrinology
Trinity Health Medical Group, Diabetes & Endocrinology - Grand Rapids Campus
300 Lafayette Ave SE, Suite 2045
Grand Rapids, MI 49503 Directions
4.9 out of 5
278 verified ratings
278 Ratings, 82 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 19, 2025
Dr. Josefina Shen is the best endocrinologist I have worked with in treating my endocrine issues in 53 years of managing my issues.
Nov 17, 2025
She listens and tries to help. I am allergic to many drugs.
Nov 17, 2025
Maybe have some sugar-free cookies available that be great
Nov 12, 2025
Dr Shen takes time to explain treatment decisions.
Nov 6, 2025
Excellent Knowledge and Care!
Nov 5, 2025
Dr. Shen was very thorough in her explanation of the progress I am making and explained very carefully the plan of treatment and care going forward. She is very interested in how the plan of care is affecting me currently and what my prognosis is with continuing the plan.
Oct 29, 2025
My experience with Dr. Shen ,and her nurses have always been pleasant and very helpful
Oct 27, 2025
Dr. Shen is always current on my health issues. She encourages me to remain healthy, be aware of the positives & negatives that influence my health & always answers any questions I have.
Oct 23, 2025
I trust her that she is providing me with the best treatment for my problem.
Oct 23, 2025
Dr. Shen is awesome. Very knowledgeable and explains things so clearly. She cares about me and what is happening with my husband who has stage 4 esophageal cancer. She is very kind and compassionate.
Oct 23, 2025
Awesome doctor 👏🏻👏🏻👏🏻
Oct 23, 2025
Josefina Shen is an EXPERT in her field and I highly recommend her to everyone experiencing difficulty finding the right synthroid dosage. Luckily I found Dr. Shen!
Oct 22, 2025
Dr. Shen takes the time to listen, problem solve and answer questions. When I asked for special steps in treatment to alleviate discomfort she listened and agreed to make it happen.
Oct 20, 2025
Keep her!
Oct 16, 2025
Excellent physician. Compassionate and always a smile.
Oct 13, 2025
Dr. Shen’s patient charting is completed in a very timely manner.
Sep 29, 2025
Thank you, Dr. Shen, for being so quick to respond and always willing to help!
Sep 25, 2025
I've worked with Dr. Shen now for 3 years. I am adding Dr. Shen to the Michigan Thyroid Support Group of "Top Docs." "Most" endo's do not understand or feel comfortable with Functional Medicine but Dr. Shen is open minded, understanding and flexible enough and willing to meet where I am at. She understand my sitiuation and believes me and in me. I give her a FiVE STAR RATING!!!!
Sep 3, 2025
Dr. Shen was very knowledgeable and friendly. She answered all my questions and was able to get me an appointment for an infusion while I was there saving me another trip and appointment.
Sep 3, 2025
Answered all questions thoroughly
Sep 3, 2025
Very through with treatment, explains everything well.
Aug 25, 2025
One time she wanted me to take a go fund me page out for a new pump.
Aug 7, 2025
She’s the sweetest person always smiling
Aug 6, 2025
She rocks! Figured out I was sensitive to dairy and proposed a solution which worked. Very reassuring with information on my thyroid issues.
Jul 31, 2025
She is knowledgeable, personable, I also feel she really cares
Jul 28, 2025
She always takes time to carefully examine me, listens to any questions I have, and answers any questions I have. I would highly recommend her.
Jul 24, 2025
Very professional, yet personable and caring.
Jul 2, 2025
If you are looking for a great Dr. Check out Dr.Shen you won't be disappointed!😅
Jul 2, 2025
Dr. Shen listens and helps. I was a mess with another provider in this office. When I transferred to Dr. Shen, I immediately began to feel much better and now the situation is well under control. She is wonderful !!
Jun 30, 2025
She has always treated my problems and myself very well.
Jun 25, 2025
Everyone I had contact with from start to finish was "super-duper"!!!!
Jun 9, 2025
I let everyone know if they need an endocrinologist, Dr Shen is the one.
Jun 4, 2025
My appointment went very well
May 29, 2025
Always feel that I’ve received the best possible care.
May 28, 2025
Very friendly and knowledgeable
May 28, 2025
It went acceptionally well including the time I was there
May 22, 2025
Satisfied
May 19, 2025
Very courteous about having a follower in the room.
May 19, 2025
Dr. Shen has been a valued provider for many years.....trust and admiration
May 12, 2025
Dr. Shen has been the best Endrocrine specialist who has ever treated me….in over 40 years!
May 8, 2025
everything was good
May 5, 2025
We had an informative conversation about ketchup
Apr 23, 2025
Everyone was very efficient. I wasn't kept waiting at all.
Apr 17, 2025
Never have I felt rushed during an appointment with Dr. Shen.
Apr 16, 2025
I'm very confident in care
Mar 27, 2025
No complaints
Mar 5, 2025
Dr Shen knows her stuff and I trust her!
Feb 19, 2025
Our conversation gave me confidence in changing my behavior.
Feb 13, 2025
It was great
Feb 6, 2025
Spent an hour on the appt.! Offered treatment options.