Shaun Franklin, MD
Primary Care
2336 Dawson Rd.
Albany, GA 31707 Directions
4.8 out of 5
454 verified ratings
454 Ratings, 186 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 27, 2025
Staff is excellent, very caring , attentive and compassionate.
Jul 21, 2025
Everyone was so considerate, courteous, and helpful.
Jul 20, 2025
No wait time and everyone was nice and polite
Jul 10, 2025
I was very satisfied with all aspects of the service provided.
Jul 5, 2025
Great
Apr 12, 2025
My wife Amanda has Alzheimer's !!! Everyone from the ladies behind the reception desk to the techs and nurses were so understanding and made her feel so welcome and cared for her with extreme care & compassion.
Apr 7, 2025
very nice person,,knew the job very well
Mar 4, 2025
Good
Feb 20, 2025
Great customer service
Feb 1, 2025
My entire health visit experience was a pleasant one
Jan 8, 2025
Staff were very friendly and professional. The wait wasn’t long.
Dec 29, 2024
Very professional staff. And very fast service.
Dec 26, 2024
Very personal professional seen in timely manner
Oct 31, 2024
I always have an excellent pleasant experience with Doctor Franklin.
Oct 31, 2024
Has always been a great experiance.
Oct 14, 2024
as always a great provider.
Oct 11, 2024
Very Knowledgeable, Professional, Polite and makes sure all questions are answered and understood.
Oct 11, 2024
Could not ask for a better Doctor or person. Knows her job. Five(*) stars
Oct 4, 2024
Both ladies at the counter We're very helpful.They serve me with a smile.They were very professional and I felt comfortable with the person who did my mammogram.She was very nice, patient and knowledgeable.
Oct 1, 2024
Always explain everything so I can understand
Sep 14, 2024
Dr. Shaun Franklin is an excellent doctor. I thank God for her and the care she provides. She always listens to me and give me the assurance I need. I would want to continue to see her as long as I seek medical attention.
Sep 11, 2024
I highly esteem Dr. Franklin. She is a phenomenal doctor. She always listens to me and she does the very best with my care plan. She also involves me in my care and that meansca lot to me.
Aug 30, 2024
Great staff
Aug 30, 2024
Great
Aug 27, 2024
EVRYONE FORMTHE FRONT DESK TO THE LADIES IN THE BACK WAS AWESOME
Aug 21, 2024
Excellent Service
Aug 9, 2024
All was well and good
Aug 6, 2024
Dr, Franklin always listens to me and answers my questions. She is always respectful and meets my needs. Seeing Dr. Franklin is always a positive experience.
Aug 2, 2024
She’s a 5 star doctor. Very thorough and caring.
Jul 27, 2024
It was amazing and a breathe of fresh air
Jul 17, 2024
Excellent
Jun 23, 2024
Dr. Franklin is always concerned about my needs and concerns. She listens and discusses situations that I discuss with her.
Jun 11, 2024
Prompt & courteous service
Jun 5, 2024
Staff very polite, and quick appointment
May 30, 2024
Caring and comprehensive checkup
May 24, 2024
Dr. Franklin is a great Physician. She’s concerned about what ails me. 🤗
May 19, 2024
Great
May 17, 2024
Dr Franklin and her staff are very courteous and professional!
May 11, 2024
Dr. Franklin is an excellent physician. have complete confidence in her.
Apr 21, 2024
Because everyone was courteous, and compassionate.
Apr 20, 2024
She is a very good doctor, I feel very at ease with her.
Mar 28, 2024
Dr.Franklin is very thorough, and I never feel rushed. She’s also extremely knowledgeable.
Mar 22, 2024
She’s very nice and knowledgeable about me and my condition
Mar 16, 2024
Dr Franklin, always explain everything thoroughly, and makes changes on meds as needed. I appreciate her patience,and thoroughness.
Mar 14, 2024
great
Mar 6, 2024
Dr. Shaun Franklin is an extraondinary person and anexceptional doctor. She's the best part of Phoebe. I am so very fortunate to have her as my doctor.She trly exemplifies Superoir Sevice, Superior Excellence.
Mar 4, 2024
It was very good
Mar 1, 2024
All persons I encountered were extremely helpful, and courteous. The nurze explained the procedure and explained exactly what she. was doing
Feb 10, 2024
The staff is very professional and knowledgeable.
Feb 2, 2024
The entire procedure was efficient, comfortable, explained well, and quick.