Shaun Clarke, P.A.-C.
Acute Care
335 E. Houghton Avenue
West Branch, MI 48661 Directions
5.0 out of 5
267 verified ratings
267 Ratings, 21 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Shaun Clarke for caring, kind, and attentive care. Staff are repeatedly described as friendly, efficient, and knowledgeable, with many comments noting clear explanations and feeling listened to. Several parents highlighted gentle, comforting treatment of children. Speed and smooth visits are mentioned often alongside professionalism. Overall sentiment is highly positive with multiple notes of exceptional bedside manner and effective, reassuring communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 23, 2026
Was there anything that you feel was outstanding?
Nurse was great. Took her time getting my blood pressure checked. And was extremely nice.
What could have been done to improve your experience?
Check in staff could be friendlier. No thank you or pleasantries.
Feb 16, 2026
Was there anything that you feel was outstanding?
The overall atmosphere, feel like your workers actually want to help
Feb 11, 2026
Was there anything that you feel was outstanding?
The staff is overly kind. Explained everything to my understanding. I felt cared for.
What could have been done to improve your experience?
The experience was perfect
Feb 11, 2026
Was there anything that you feel was outstanding?
They showed they cared a lot and helped me right away
Feb 11, 2026
Was there anything that you feel was outstanding?
I appreciated how quickly I got in and was treated thank you
What could have been done to improve your experience?
My experience was good
Feb 10, 2026
Was there anything that you feel was outstanding?
Very kind and gentle with my child. Making her feel comfortable and happy during a time she wasn’t feeling great!
Feb 4, 2026
Was there anything that you feel was outstanding?
Doctor and nurse were both very attentive and listen to what I had to say.
Feb 4, 2026
Was there anything that you feel was outstanding?
Fast, knowledgeable, and kind from the second we walked in the door. Wonderful team.
Feb 4, 2026
Was there anything that you feel was outstanding?
The staff was very kind and did great with my daughter.
Feb 4, 2026
Was there anything that you feel was outstanding?
Wonderful staff. Everyone was kind and took their time to make sure we had all concerns addressed. We did not feel rushed or uncomfortable asking questions. They were also efficient and the wait time was minimal.
What could have been done to improve your experience?
Nothing I can think off.
Jan 8, 2026
Was there anything that you feel was outstanding?
Very friendly and efficient care
Dec 16, 2025
Was there anything that you feel was outstanding?
The nurse and doctor were both extremely amazing and made me fell like they truly cared about my concerns
What could have been done to improve your experience?
Nothing it was A very pleasant visit
Dec 9, 2025
Was there anything that you feel was outstanding?
Being quick, no wait, and them all being so kind to my daughter
Dec 9, 2025
Was there anything that you feel was outstanding?
The best treatment I have had.
What could have been done to improve your experience?
I’m blown away , you are the best hospital I have ever had.
Nov 12, 2025
Was there anything that you feel was outstanding?
Service and professionalism was fantastic, Thank you very much.
Oct 25, 2025
Was there anything that you feel was outstanding?
How fast things happened.
Oct 11, 2025
Was there anything that you feel was outstanding?
All good
Oct 11, 2025
Was there anything that you feel was outstanding?
Everyone I dealt with was super friendly and understanding.
What could have been done to improve your experience?
I don’t think anything.
Oct 11, 2025
Was there anything that you feel was outstanding?
In and out quickly. Everyone was so kind.
Oct 11, 2025
Was there anything that you feel was outstanding?
Nikki was excellent
What could have been done to improve your experience?
It was great
Oct 2, 2025
Was there anything that you feel was outstanding?
Staff were great