Anne Shain

Internal Medicine

444 Montgomery St

Chicopee, MA 01020 Directions

(413)594-3111

www.trinityhealthofne.org

4.6 out of 5

359 verified ratings

359 Ratings, 90 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 4, 2025
Was very helpful with dealing with my concerns.

Aug 4, 2025
Dr. Shain is always compassionate, thorough and pleasant. Feel very fortunate to have her as my PCP.

Jul 30, 2025
Amazing & very helpful

Jul 30, 2025
Dr Schain was attentive to my questions and gave me clesr answers. I felt like I was hesrd. She was kind and professional

Jul 30, 2025
It's hard as heck too get some on the phone. Really need to work on that

Jul 28, 2025
Would recommend her to my family or friends.

Jul 28, 2025
Dr Shain is very thorough. Last year I had a positive cologuard result. She called me herself, got me to see her the next day and got the ball rolling for a colonoscopy. I hear so often how people have to wait for their doctor's to get back to them. That's not the case with Dr Shain. I had an appointment on Monday for 9:00, I went to the lab to give blood. I had some of the lab results back before I got home and I had gotten results back by Dr Shain by 3:00 p.m. That's impressive and appreciated.

Jul 24, 2025
It was ok, it was a follow-up appointment for bloid pressure. I had a few questions, and need another follow-up. Everyone was very helpful..

Jul 24, 2025
Dr. Shain took immediate action to address my concerns.

Jul 17, 2025
She has been my pcp fpr years and the reason I stay at Trinity.

Jul 16, 2025
The doctor understands my medical history and I find that very comforting

Jul 16, 2025
Big improvement since my last visit. She listed to what I had to say.

Jul 15, 2025
She is the best

Jul 9, 2025
I received excellent care. Thank you.

Jul 9, 2025
Dr Shain is very helpful and very courteous.

Jul 3, 2025
I was listened to and all questions and possible concerns were addressed.

Jul 1, 2025
Excellent

Jun 30, 2025
very pleasent lady.

Jun 30, 2025
My appointment with Dr. Shain was ok. She answered my questons but I found that when I was talking, she cut me off a couple of times. Doctors need to really listen to their patients. I just repeated my questions until I received an answer.

Jun 26, 2025
ive been with Dr. Shain since she started.I love riverbend, but it seems to me that they are too crowded now. you cannot get an appt less than months away.

Jun 25, 2025
I could tell she was conceerned about my needs

Jun 24, 2025
very nice to me

Jun 16, 2025
I feel she is taking care of my health and making sure I understand whatever she recommends.

Jun 12, 2025
Did not feel heard. Thought the nurse and doctor were rushed

Jun 11, 2025
Dr. Shain and staff are courteous and professional

Jun 11, 2025
Dr Shain is great

Jun 10, 2025
Love it

Jun 3, 2025
Dr Shane was very helpful and explained the tests she was going to order

May 30, 2025
Excellent from scheduling to actual exam with PCP

May 30, 2025
Recommended certain vaccines, reordered a med in the correct dosage so that pills would not need to be cut in half. Ordered an ultrasound to be done before my next cardiology appointment.

May 28, 2025
I felt like my concerns were insignificant. Dr Shain was not listening and seemed to be rushing which is not usual

May 28, 2025
I enjoyed my visit and was totally satisfied with the care provided

May 28, 2025
when checking in I was shocked to find that my scheduled physical visit was now going to be just a wellness visit since medicare would not pay for a physical. this was a surprise and i was still in shock when finally meeting with doctor. wanted a carotted artery check, and other and was totally astonished that i forgot to even ask about many things. wish i had been prepared for this beforehand, should have been advised only a wellness check not a physical.

May 27, 2025
Good conversation, and very through a pleasure !!!

May 22, 2025
Good experiences

May 20, 2025
All of the proper steps were taken on any of my concerns in a professional manner. Thank you for your help.

May 15, 2025
One way conversation..

May 15, 2025
As usual she was perfect no rush and took her time talking to me

May 13, 2025
Dr. Shain is very thorough and caring. She always makes me feel at ease.

May 1, 2025
I am happy with Trinity health. I always receive excellent care from all the doctors and nurses.

Apr 21, 2025
makes you feel comfortable, explains everything

Apr 18, 2025
I’m so grateful to have her as my PCP.

Apr 11, 2025
Dr Shain is always very patient and caring

Apr 10, 2025
Dr. Shain is both professional and thorough.

Apr 9, 2025
Dr Shane is caring and listens to what you have to say.

Apr 8, 2025
Answered all of my questions

Mar 21, 2025
She is the best.

Mar 14, 2025
I have no complaint with her, She is professional and respectful. I just feel ill at ease with her. Not her fault its me. I don't connect with everyone in the same way..

Mar 12, 2025
I can't think anything šŸ˜•

Mar 7, 2025
All was good