Samantha Keenan

Urgent Care

4.8 out of 5

123 verified ratings

123 Ratings, 21 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 26, 2026
Very very happy experience

May 18, 2026
They are professional and knowledgeable.

Apr 27, 2026
Very professional

Mar 30, 2026
Dr Keenan made a traumatizing experience manageable

Mar 30, 2026
the entire staff was friendly and caring

Feb 28, 2026
Already recommended to friend.

Jan 16, 2026
I really loved Samantha. She was patient, attentive, and offered some prescription suggestions that I think will make a lot of sense.I would also like to thank the insurance crew. Initially my insurance declined to pay for Slynd, but they were able to make this happen within two days. Very helpful!The Hackensack acquisition of Brielle OBGYN, however, is concerning to me. Most of my beloved doctors who delivered my children left abruptly upon the purchase. I obviously have no ideas of the specifics, but this is truly a concern for many of us. Dr. Chang told me in 2021 that she loved her job and couldn't imagine anything better, and by late 2022 told me she was leaving the practice. Very disappointing.

Dec 18, 2025
The secretarial staff was very helpful. They gave me directions on how to get there because I was lost. They were very patient. They were very kind when I got there and they moved me right along to get into the office. The PA, Samantha, was fabulous. I thought she was great. I gave her a three on something, but I'm thinking maybe I shouldn't have because she was just excellent. It was about the illness of talking about an illness in the future. I'm not sure. I don't think I understood that. So I don't want that to be negative for her. She was just a 10, 10, 10 across the board. I was just thrilled. I came to her because I went to a urologist and the urologist was terrible. Two minutes, had nothing to say, just told me to go to a gynecologist. Nothing, I was just floored about it. And I got home, I was so upset, someone told me about Samantha. I called her and got appointed the next day. And I'm just so, so pleased. So it makes me feel good that there are people in the medical field that still care and what they help you with.

Dec 8, 2025
It was the first time meeting her and I was concerned about having to go over my history. She reviewed my chart and asked me questions to make sure she understood what was going on. She was excellent. She listened to my current concerns then made suggestions about how best to move forward.

Nov 14, 2025
Dr. Samantha Keenan was wonderful

Oct 28, 2025
she was warm and friendly very nice

Oct 24, 2025
Samantha Keenan was wonderful. I thoroughly enjoyed meeting her and having her as my health care person that day. She really explained everything and I really love her. So, in fact, she had called me twice already about my prescriptions because I had allergies. She's just a wonderful individual and Hackensack is very fortunate to have her and so am I. Thank you.

Oct 10, 2025
I feel that the amount of questions that you asked was excessive and I didn't appreciate that.

Sep 16, 2025
Dr. Keenan was very knowledgeable and personable. I felt heard and the whole process was quick and easy.

Sep 12, 2025
She was extremely kind and educating. she was able to calm my nerves and made me very comfortable

Aug 26, 2025
It was a very positive experience. I would definitely see Dr. Keenan again and recommend her. She was extremely knowledgeable, efficient, and very compassionate. Thank you.

Aug 25, 2025
The provider was extremely gentle, especially by the pap smear.

Aug 14, 2025
Wonderful experience with Samantha.

Jun 16, 2025
Samantha was truly amazing and I already recommended her to somebody this morning.

Jun 16, 2025
Samantha was extremely kind and compassionate. She took her time and explained what was going on and what we needed to do. Sam was very easy to talk to and answered all my questions and didn't rush me at all. She is amazing!

Jun 6, 2025
I was very nervous for this appointment and everyone from the office manager to the medical assistant and then the nurse practitioner / midwife helped me get through the appointment and make a plan to continue to another appointment. It's very hard for me to feel safe in a doctors office and I felt safe here.