Dr. Rebecca Rugen, MD
Primary
1225 Graham Road, Suite 2320
Florissant, MO 63031 Directions
4.7 out of 5
326 verified ratings
326 Ratings, 104 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2026
What else would you like to say about your experience?
I was treated with respect.
Apr 24, 2026
What else would you like to say about your experience?
Love my doctor
Apr 23, 2026
What else would you like to say about your experience?
I really appreciate the care that I get and I really appreciate Dr. Ruggen. When I speak with her, she listens and the staff at that facility is very good.
Apr 22, 2026
What else would you like to say about your experience?
Dr. Rugen and her staff are very professional and listen to what I have to say.
Apr 21, 2026
What else would you like to say about your experience?
Yes, I just want to say Dr. Ruigan is a great doctor. I love her. I've had her quite a while. She's always been attentive to me. And the whole group is just great.
Apr 21, 2026
What else would you like to say about your experience?
IT was very helpful and Dr. Rugen explained my medicines to me.
Apr 20, 2026
What else would you like to say about your experience?
Every time I go to my primary, I get excellent service. My doctor is very good thinking.
Apr 18, 2026
What else would you like to say about your experience?
Dr. Rugin, I've been with her for many years. Wouldn't change a thing.
Apr 18, 2026
What else would you like to say about your experience?
Everybody was very professional and listened.
Apr 15, 2026
What else would you like to say about your experience?
Been seeing Dr Rugen for a long while she is always kind and considerate. i appreciate everything she does for me
Apr 9, 2026
What else would you like to say about your experience?
Dr. Rugen is excellent! She responds quickly to your questions. It’s always easy to make an appointment. She listens and I always feel comfortable and hopeful when I leave her office.
Apr 6, 2026
What else would you like to say about your experience?
I love my primary doctor, Dr. Rugan and her nurse, and to keep them as my primary.
Apr 6, 2026
What else would you like to say about your experience?
Dr. Rugen and nurse always give me excellent service. I would like to Thank them for caring about me.
Apr 2, 2026
What else would you like to say about your experience?
I have never had an unpleasant visit with Dr Rugen. She's very attentive, she listens, she don't rush my appointment, and I never have a long wait in the sitting area.
Apr 2, 2026
What else would you like to say about your experience?
Great service, great service.
Mar 30, 2026
What else would you like to say about your experience?
Dr. Rugin is a really good doctor and her assistant, they always take really good care of me and show me concern and care and make sure that I understand and explain everything to me.
Mar 27, 2026
What else would you like to say about your experience?
Always great service at dr Rugen office
Mar 26, 2026
What else would you like to say about your experience?
I have been with Dr. Ruegen for many years, moved out of town for 7 years and came right back to her. She listens to all your needs and is very thorough explaining things to me. I enjoy going there.
Mar 24, 2026
What else would you like to say about your experience?
Everybody and everything was great. No matter what they always answer all my questions. I am very comfortable with all the staff.
Mar 21, 2026
What else would you like to say about your experience?
Really appreciate Dr Rugen and staff for their professionalism and warmth.
Mar 21, 2026
What else would you like to say about your experience?
The service at BJC Northwest is always outstanding. Dr. Rubin extremely professional and always listening when I have concerns. I appreciate this group. Thank you.
Mar 17, 2026
What else would you like to say about your experience?
I have been going to Dr. Rubin for several years and she and her nurse are very responsible, knowledgeable, concerned, and caregiver. And I enjoy going to their office and they keep me updated on everything. So they are the best and I don't see anything that I would like to change.
Mar 17, 2026
What else would you like to say about your experience?
Dr. Rebecca is a great doctor. I love her. She's great. She's very good. She treats my wife very good, like family. And she's very honest, and she's careful, and she cares. And that's the important thing. I will talk to everybody about her.
Mar 16, 2026
What else would you like to say about your experience?
Professional and committed experience!
Mar 14, 2026
What else would you like to say about your experience?
I love all of the workers there. My doctor, my nurse, all you guys are just the best. I've been going to see Dr. Rebecca Rubin for nearly 40 years. BJC, you guys have done it.
Mar 14, 2026
What else would you like to say about your experience?
First off, Dr. Rugg, her whole office and staff is fantastic. She always listens and she always has the time for her patients. I've never had a bad experience with Dr. Ruggen nor her staff.
Mar 14, 2026
What else would you like to say about your experience?
I have had Dr. Rugen as my main doctor for years now and I am satisfied with her and her staff
Mar 14, 2026
What else would you like to say about your experience?
I've always been very satisfied with the medical care I've received from Dr. Rubick and I would recommend her to any of my family members and friends.
Mar 12, 2026
What else would you like to say about your experience?
My doctor is the best doctor in the whole country
Dec 19, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr.Rugen and Nurse Always make me feel Welcome and Cares about All my Health Needs
What could have been done to improve your experience?
No improvement needed
Dec 19, 2025
What could have been done to improve your experience?
Nothing
Dec 18, 2025
Was there anything that you feel was outstanding?
This was my first visit with the doctor and it was an excellent experience.
What could have been done to improve your experience?
Nothing
Dec 15, 2025
Was there anything that you feel was outstanding?
Everything was very professional.
What could have been done to improve your experience?
Keep up an excellent job!!!
Dec 12, 2025
Was there anything that you feel was outstanding?
Everyone trued me with respect and good customer service.
What could have been done to improve your experience?
N/A
Dec 4, 2025
Was there anything that you feel was outstanding?
Nurse, The reception and the doctor did everything excellent in take care
What could have been done to improve your experience?
Everything was excellent care
Dec 2, 2025
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
Dr. R. Ruegen and nurse
Nov 18, 2025
Was there anything that you feel was outstanding?
Staff and Dr Rugen are very pleasant and professional
Nov 17, 2025
What could have been done to improve your experience?
Nothing
Nov 14, 2025
What could have been done to improve your experience?
Nothing
Nov 8, 2025
Was there anything that you feel was outstanding?
No
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Rugen
Nov 7, 2025
Was there anything that you feel was outstanding?
Dr. Rugen was very professional allowed me time to ask questions and answered them. I didn’t feel rushed or just a number. Thank you both
What could have been done to improve your experience?
Nothing
Nov 7, 2025
Was there anything that you feel was outstanding?
Rebecca Rugen
What could have been done to improve your experience?
It was great
Nov 6, 2025
Was there anything that you feel was outstanding?
Both Dr Rugen and her staff are always courteous kind and professional and ver personable!! We love them!!
What could have been done to improve your experience?
NA
Nov 5, 2025
Was there anything that you feel was outstanding?
The service and professional at CNW is great.
Nov 4, 2025
Was there anything that you feel was outstanding?
Dr. Rugen is a excellent doctor.
What could have been done to improve your experience?
Nothing
Nov 4, 2025
Was there anything that you feel was outstanding?
Everything was excellent.
Everything was excellent
What could have been done to improve your experience?
I don't think it was anything that could do to change it. Everything was excellent, always is
Oct 31, 2025
Was there anything that you feel was outstanding?
The entire staff did an excellent job job taking care of me.
What could have been done to improve your experience?
Nothing