Dr. Rebecca Rugen, MD
Primary
1225 Graham Road, Suite 2320
Florissant, MO 63031 Directions
4.7 out of 5
304 verified ratings
304 Ratings, 92 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 27, 2026
What else would you like to say about your experience?
Always great service at dr Rugen office
Mar 26, 2026
What else would you like to say about your experience?
I have been with Dr. Ruegen for many years, moved out of town for 7 years and came right back to her. She listens to all your needs and is very thorough explaining things to me. I enjoy going there.
Mar 24, 2026
What else would you like to say about your experience?
Everybody and everything was great. No matter what they always answer all my questions. I am very comfortable with all the staff.
Mar 21, 2026
What else would you like to say about your experience?
Really appreciate Dr Rugen and staff for their professionalism and warmth.
Mar 21, 2026
What else would you like to say about your experience?
The service at BJC Northwest is always outstanding. Dr. Rubin extremely professional and always listening when I have concerns. I appreciate this group. Thank you.
Mar 17, 2026
What else would you like to say about your experience?
I have been going to Dr. Rubin for several years and she and her nurse are very responsible, knowledgeable, concerned, and caregiver. And I enjoy going to their office and they keep me updated on everything. So they are the best and I don't see anything that I would like to change.
Mar 17, 2026
What else would you like to say about your experience?
Dr. Rebecca is a great doctor. I love her. She's great. She's very good. She treats my wife very good, like family. And she's very honest, and she's careful, and she cares. And that's the important thing. I will talk to everybody about her.
Mar 16, 2026
What else would you like to say about your experience?
Professional and committed experience!
Mar 14, 2026
What else would you like to say about your experience?
I love all of the workers there. My doctor, my nurse, all you guys are just the best. I've been going to see Dr. Rebecca Rubin for nearly 40 years. BJC, you guys have done it.
Mar 14, 2026
What else would you like to say about your experience?
First off, Dr. Rugg, her whole office and staff is fantastic. She always listens and she always has the time for her patients. I've never had a bad experience with Dr. Ruggen nor her staff.
Mar 14, 2026
What else would you like to say about your experience?
I have had Dr. Rugen as my main doctor for years now and I am satisfied with her and her staff
Mar 14, 2026
What else would you like to say about your experience?
I've always been very satisfied with the medical care I've received from Dr. Rubick and I would recommend her to any of my family members and friends.
Mar 12, 2026
What else would you like to say about your experience?
My doctor is the best doctor in the whole country
Dec 19, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr.Rugen and Nurse Always make me feel Welcome and Cares about All my Health Needs
What could have been done to improve your experience?
No improvement needed
Dec 19, 2025
What could have been done to improve your experience?
Nothing
Dec 18, 2025
Was there anything that you feel was outstanding?
This was my first visit with the doctor and it was an excellent experience.
What could have been done to improve your experience?
Nothing
Dec 15, 2025
Was there anything that you feel was outstanding?
Everything was very professional.
What could have been done to improve your experience?
Keep up an excellent job!!!
Dec 12, 2025
Was there anything that you feel was outstanding?
Everyone trued me with respect and good customer service.
What could have been done to improve your experience?
N/A
Dec 4, 2025
Was there anything that you feel was outstanding?
Nurse, The reception and the doctor did everything excellent in take care
What could have been done to improve your experience?
Everything was excellent care
Dec 2, 2025
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
Dr. R. Ruegen and nurse
Nov 18, 2025
Was there anything that you feel was outstanding?
Staff and Dr Rugen are very pleasant and professional
Nov 17, 2025
What could have been done to improve your experience?
Nothing
Nov 14, 2025
What could have been done to improve your experience?
Nothing
Nov 8, 2025
Was there anything that you feel was outstanding?
No
Nov 8, 2025
Was there anything that you feel was outstanding?
Dr. Rugen
Nov 7, 2025
Was there anything that you feel was outstanding?
Dr. Rugen was very professional allowed me time to ask questions and answered them. I didn’t feel rushed or just a number. Thank you both
What could have been done to improve your experience?
Nothing
Nov 7, 2025
Was there anything that you feel was outstanding?
Rebecca Rugen
What could have been done to improve your experience?
It was great
Nov 6, 2025
Was there anything that you feel was outstanding?
Both Dr Rugen and her staff are always courteous kind and professional and ver personable!! We love them!!
What could have been done to improve your experience?
NA
Nov 5, 2025
Was there anything that you feel was outstanding?
The service and professional at CNW is great.
Nov 4, 2025
Was there anything that you feel was outstanding?
Dr. Rugen is a excellent doctor.
What could have been done to improve your experience?
Nothing
Nov 4, 2025
Was there anything that you feel was outstanding?
Everything was excellent.
Everything was excellent
What could have been done to improve your experience?
I don't think it was anything that could do to change it. Everything was excellent, always is
Oct 31, 2025
Was there anything that you feel was outstanding?
The entire staff did an excellent job job taking care of me.
What could have been done to improve your experience?
Nothing
Oct 31, 2025
Was there anything that you feel was outstanding?
Everyone was good
Oct 22, 2025
Was there anything that you feel was outstanding?
Dr Rugens nurse is always very helpful and professional
What could have been done to improve your experience?
Nothing except give more time to physical examination . Dr Rugen seemed rushed.
Oct 22, 2025
Was there anything that you feel was outstanding?
The doctor was excellent, and the nurse was excellent. They both impressed me very much.
What could have been done to improve your experience?
They need no improvements. They were both excellent.
Oct 21, 2025
Was there anything that you feel was outstanding?
Dr Rugen has been my OCO for 25 years. She knows my problems and gives me excellent care. She's the best!
What could have been done to improve your experience?
Nothing
Oct 21, 2025
Was there anything that you feel was outstanding?
All staff members along with the Doctor
What could have been done to improve your experience?
Everything was excellent.
Oct 17, 2025
Was there anything that you feel was outstanding?
Dr Rugen and her nurse, give excellent care on every visit. They are the best and I will always stay under their care
What could have been done to improve your experience?
Nothing. Exceptional care!
Oct 14, 2025
Was there anything that you feel was outstanding?
Staff and Dr. Rugen are excellent and make an excellent team!!
Oct 13, 2025
Was there anything that you feel was outstanding?
Everyone I spoke to was excellent from the staff and the Doctor in this case was Dr Rugen all excellent !!
Oct 11, 2025
Was there anything that you feel was outstanding?
Dr Rugen and staff provide me with excellent care and friendliness and I appreciate them and the staff thanks for caring
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
Dr Rugen is a very good Doctor and explains everything so that you can understand and her nurse is always professional and friendly.
What could have been done to improve your experience?
Nothing
Oct 7, 2025
What could have been done to improve your experience?
great visit
Oct 3, 2025
Was there anything that you feel was outstanding?
The nurse and Dr. Ruben are always pleasant and thorough during my exams and/or concerns.
Sep 29, 2025
Was there anything that you feel was outstanding?
Everything was good
What could have been done to improve your experience?
Nothing
Sep 23, 2025
Was there anything that you feel was outstanding?
All the staff performed their duties with skill
Sep 22, 2025
Was there anything that you feel was outstanding?
Doctor Rugan was her usual enthusiastic self. ,
What could have been done to improve your experience?
No
Sep 22, 2025
Was there anything that you feel was outstanding?
Dr Rugen was very good at listening