ROXANA I CARCELEN

Medicine

4.9 out of 5

240 verified ratings

240 Ratings, 78 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 25, 2026
Friendly and very professional!
Feb 20, 2026
Friendly staff
Feb 18, 2026
It is not good that I have to wait 4 months for a sleep study!!!
Feb 16, 2026
Doctor & staff great
Feb 9, 2026
Attending "nurse" was outstanding
Feb 9, 2026
Pleasant, helpful and caring Doctor!
Feb 6, 2026
Dr Carcelen is really one of the best physicians I have ever seen. She is very thorough, kind and pleasant… wish all of my providers were like her
Feb 6, 2026
The doctor and staff are amazing!
Feb 4, 2026
I recommend it to prevent other issues in the future for sleep problems not treat it
Feb 4, 2026
Very professional and courteous staff. Very impressed
Feb 4, 2026
Great staff. Clean facility.
Jan 29, 2026
Excellent presentation, discussion, answering questions, giving suggestions Exam was through,not many doctors exam patients any more Thanks for having excellent staf
Jan 7, 2026
Only that UAB Highlands Hospital is great!
Dec 18, 2025
The support staff and Dr. Roxana Carcelen were excellent.
Dec 4, 2025
Well oiled machine. Wait time non-existent.
Nov 25, 2025
Excellent service
Nov 18, 2025
Dr Carcelen is so very good. She helps me so very much!! Her staff support her great!!
Nov 18, 2025
The staff were amazing
Nov 14, 2025
Everyone in this office was very friendly and helpful!❤️
Nov 14, 2025
Everyone was very welcoming, polite, and professional
Nov 11, 2025
Great service from all staff!
Nov 11, 2025
It was fast and efficient like never before.
Nov 10, 2025
Great job 👏
Nov 5, 2025
confidence in my doctor’ experience to keep me well; well run procedures and exams.
Nov 5, 2025
It was my first visit and I was extremely impressed!
Nov 4, 2025
Dr Roxana Carcelen is a wonderful lady!
Oct 28, 2025
Wonderful, well-oiled machine. No wait time, professional service, friendly people, loved my doctor, Dr. Carcelen.
Oct 24, 2025
Everyone from check in to check out was so nice and very professional!
Oct 24, 2025
The hole reason for the sleep study was to see how severe my apnea was for possible GLP1 to help with weight loss and apnea , when I came back for the results the Dr advised she doesn't have time to manage patients for GLP. Not satisfied with her that she doesn't have time for her patients . Won't be back !!
Oct 17, 2025
Friendly staff
Oct 9, 2025
The provider took her time to talk to me. In the 2 years I have went to a different provider I never even met the physician and the NP was in and out of the room and never had a conversation with me. I had a great experience and highly recommend this physician.
Oct 9, 2025
The location is perfect, the staff is well trained with great personalities. I really like Dr. Carcelen and the care she provides.
Oct 8, 2025
Doctor was very rude in answering questions. Seemed only interested in CPAP issues and not other breathing concerns.
Oct 7, 2025
Great staff except for the nurse (? one who took vitals) was rude
Oct 7, 2025
Waited about five minutes to be called back which is amazing. Everyone was very nice and and completely annswered my questions.
Oct 1, 2025
Great
Sep 30, 2025
The facility was clean and the staff efficient!
Sep 29, 2025
Excellent service by the Doctor and Staff!
Sep 24, 2025
Roderick was awesome and so was Dr. C!
Sep 18, 2025
No. It was good. Took a while to get the appointment which is probably typical these days.
Sep 16, 2025
Atmosphere
Sep 12, 2025
No, I was completely satisfied with my visit
Sep 5, 2025
This was the second time visiting. The staff were so helpful on both occasions as well as the doctor. The environment, staff and doctor are noticeably better than any other medical experience I've had. They are doing something different and better than other providers. Excellent experience!
Sep 5, 2025
I had a great experience, the staff and the physician were very welcoming, friendly and professional and I felt very comfortable.
Sep 5, 2025
Gorgeous facility that we are paying for!
Aug 25, 2025
Dr. Carcelen and her team at UAB West Pulmonology are fabulous! Caring, thoughtful, patient oriented, etc...
Aug 19, 2025
Dr Roxana Carcelen is smart and explain things well. She takes her time with her patients.
Jul 23, 2025
Reception friendly, helpful and polite. Check in nurse and doctor as well. Listen to my needs and concerns and want to make sure that I get the right treatment for my narcolepsy disorder.
Jul 22, 2025
The staff were great. Everything was discussed in full detail on my health and the plans to keep me in good health.
Jul 18, 2025
The staff was very helpful and friendly. The wait time was very short. Dr. Carcelen listened and determined a different plan for my apena.